MINI of Annapolis
Annapolis, MD
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Brian did an excellent job of explaining everything in terms I could understand. He is knowledgeable and friendly. He made the whole experience very comfortable . . . and he is a great resource for inform terms I could understand. He is knowledgeable and friendly. He made the whole experience very comfortable . . . and he is a great resource for information! More
Brian was knowledgeable and courteous and had a very strong knowledge of the ins and outs of the mini cooper. He also knew a lot about other cars in the similar class as mini and was able to provide a strong knowledge of the ins and outs of the mini cooper. He also knew a lot about other cars in the similar class as mini and was able to provide a good comparison for us. More
The service at MINI of Annapolis is impeccable. The friendly and knowledgeable salesman answered all of my questions and was attentive to my needs. Highly recommended, A+ friendly and knowledgeable salesman answered all of my questions and was attentive to my needs. Highly recommended, A+ More
The folks at MINI did a great job. I came in to the dealership with some idea of what I wanted. Brian helped me find the right mini for me I ended up with the classic Chili Red with a White top. Bria dealership with some idea of what I wanted. Brian helped me find the right mini for me I ended up with the classic Chili Red with a White top. Brian walked me through the whole thing and explained all my options. The paperwork took less time then I thought, and Brian went over all the buttons and switches. Everything was laid back but professional. I recommend Brian and the rest of the folks at MINI of annapolis. More
I was looking for a more economical vehicle to drive the 145 mile commute to work 2-3 times per week. I had been driving a Suburban and was very interested in purchasing a used MINI. MINI Of Annapolis was 145 mile commute to work 2-3 times per week. I had been driving a Suburban and was very interested in purchasing a used MINI. MINI Of Annapolis was the first dealership I went to because it was closest to my home. I had never driven a MINI before, but I had done my research, and knew of several used vehicles in a 50-mile radius. Brian greeted us right away and asked what we were interested in. There were only 4 used MINI's on the lot at the time, and none of those appealed to me, but Brian answered ALL of my questions in a very knowledgable manner. Even with all the research I'd done, Brian taught me so much more. Knowing I'd never driven a MINI, he recommended I take a test drive, starting with a 2012 automatic Cooper, then a 2012 auto Cooper S and then finally, a 2013 manual Cooper. All were great choices, but very different. Brian explained about the incentives going on at the time, which helped us make our decision. I ended up with a 2013 Cooper, and I couldn't be happier with my purchase. After finishing up the paperwork, which was an extremely easy process considering I had a DE driver's license and no insurance card with me, Brian showed me all the many features of my new car. He made sure I was comfortable with it before leaving and told me not to hesitate to contact him if I had any questions. I made a fairly large downpayment by personal check and the dealership was very accomodating in accepting it. Although I set out looking for a used MINI, I ended up with a brand new one, with only 19 miles on it at a price I was more than happy with. Brian's approach was very professional and NOT high pressure AT ALL! THANK YOU Brian and MINI of Annapolis for a great buying experience! More
I was very happy with my experience at Annapolis Mini. I was able to order my car with the exact specs I wanted and the price is very reasonable for the quality of the vehicle. I would recommend Annapolis M was able to order my car with the exact specs I wanted and the price is very reasonable for the quality of the vehicle. I would recommend Annapolis Mini to my friends who are considering getting a used or a new car. More
Great customer services; a pleasant experience to an otherwise long process; very friendly and helpful saleman; the price was fair but we all would like to pay less. otherwise long process; very friendly and helpful saleman; the price was fair but we all would like to pay less. More
I drove from Stafford Virginia to Mini of Annapolis (1.5 hour drive) after I found two Mini Roadsters I was interested in on the internet. As soon as I stepped into the dealership, I was immediately greete hour drive) after I found two Mini Roadsters I was interested in on the internet. As soon as I stepped into the dealership, I was immediately greeted by the Sales Manager, Jerry Todd. When I told Jerry I was interested in looking and possibly purchasing one of the Roadsters, Jerry introduced me to Brian Horan. Brian took me outside, walked over to the cars, and started telling me the difference between the cars and their accessories. Brian suggested I take one of them out for a drive, which I did. I immediately fell in love with it and knew I wanted to purchase one of them. When I returned to the dealership, I couldn't decide on which color I wanted but Brian and Jerry were both very patient with me and never rushed me. After much thought, I finally chose the Pepper White one and Brian walked me inside and started preparing the paperwork. He then began explaining everything about the car, warranty, etc., in great detail. He answered every question, no matter how big or small it was. I would HIGHLY recommend Brian, Jerry and the Mini of Annapolis dealership to anyone that is thinking of purchasing a Mini. It's definitely worth the drive! Thank you Brian, Jerry and Mini of Annapolis!! You guys ROCK! Crystal Byerly More
They took care of us from start to finish From the test drives to helping us pick out our MINI to the financing options no pressure awesome experince drives to helping us pick out our MINI to the financing options no pressure awesome experince More


