MINI of Annapolis

Sean was great... Very professional and friendly. I would definitely recommend working with him. He answered all of my questions and contacted me with updates. Great job! definitely recommend working with him. He answered all of my questions and contacted me with updates. Great job! More

I had already convinced myself I wanted a MINI: however, I hadn't bought a "new" car since 1990 so going to a dealership was not something I was looking forward to. I contacted MINI of Annapolis via the we I hadn't bought a "new" car since 1990 so going to a dealership was not something I was looking forward to. I contacted MINI of Annapolis via the website and got an immediate response with appropriate followups concerning appointment times and models available. My experience at the dealership was smooth and not at all daunting. Sean was knowledgeable and responsive but not at all pushy. He was very enthusiastic about the MINI itself and went over every detail about the vehicle's specs, controls, etc. As I was buying a MINI S Convertible, he also wanted to make sure I was familiar with what makes convertible driving different. (He also told me about the little back road that was fun for my test drive.) My MINI was a special order 2012, which was not yet in production, so I had to wait for Oxford, England to get started but the Owner's Lounge on MINI's website keeps the buyer updated on where one's MINI is in the production cycle. In addition, Sean kept me posted as my MINI's arrival date neared. When I went to pick up the car Sean again went over all the car's details; the paperwork process was simple and I was on the road in no time. The MINI of Annapolis dealership is a 2-hour drive from my home but, based on my experience with the sales staff, I have no concerns about making the drive for service. While I hope to keep my MINI for years, I would not hesitate to use MINI of Annapolis again. More

If you are thinking about a new car, then a Mini should be on the top of your list. Not only are they fun to drive, but they come with a great warranty. If you want to avoid a gas gozzling vehicle, but are be on the top of your list. Not only are they fun to drive, but they come with a great warranty. If you want to avoid a gas gozzling vehicle, but are still looking for vehicle with a little room, great pick up and all wheel drive, then go for the countryman. When go into Mini of Annapolis, please ask for Mark Mickley. Mark is very knowledgeable and makes sure your experience is fun and easy. I've never had a more stress free experience while shopping and purchasing a new car. Thank you Mini of Annapolis! More

Tom made the purchase of our Countryman very seamless. He knows the product and didn't pressure us to buy. Good followup, readily available to answer our questions. Kept us informed as our car was being He knows the product and didn't pressure us to buy. Good followup, readily available to answer our questions. Kept us informed as our car was being built. Still checks up on us after we got the car. Great service. More

The experience at Mini of Annapolis was one of my best car buying experiences. Mike was great with his knowledge of Mini's. Mike had the car ready on time and clean. The paper work was painless and no pre car buying experiences. Mike was great with his knowledge of Mini's. Mike had the car ready on time and clean. The paper work was painless and no pressure. More

I have bought 3 cars from Sean Peria at Mini of Annapolis and couldn't be happier with my experience. Everyone that works at Mini of Annapolis is very friendly and there is no pressure present that is found and couldn't be happier with my experience. Everyone that works at Mini of Annapolis is very friendly and there is no pressure present that is found at other car dealers. More

Tom was very responsive, always quick to return emails, phone calls or answer questions. Good price to start so nice to not go back and forth with alot of negotiating, which is typically the most negative phone calls or answer questions. Good price to start so nice to not go back and forth with alot of negotiating, which is typically the most negative part of buying a car. Looking forward to seeing how responsive warranty service is since I have heard the Mini-S hardtop, though fun to drive, has very low reliability and typically has more than a few visits for warranty work, ie lots of rattles and warning lights. Right now would recommend dealer. More

When we first arrived at Mini of Annapolis we had no idea if we wanted to by a Mini or some other car. Tom's approach on that first visit was the differnec maker. Not only is the car a quality product, Tom w if we wanted to by a Mini or some other car. Tom's approach on that first visit was the differnec maker. Not only is the car a quality product, Tom was low key and gave us the feeling we could go home and sleep on our decision. After we drove a Mini we went to three or four other manufactures and each tried to get us "drive off the lot" with one of thier cars even though it may not be what we wanted. Also, after all the high pressure talk from the other dealerships, not one of them called us back to see if we wanted to came back and talk to them about their car. In one case, we made an appointment to test drive a car that was not on the lot and we have still not heard back from that salesman. Tom is the only one that made that followup call to see how we were doing, if we had any questions and what we were thiking about. Again, there was on pressure from him, just a friendly reminder that he was there if we needed more information. When the car arrived and we needed to pick it up a day or two before Tom and the dealership said they would have it ready for us, they made the extra effort to have the car ready for us when we needed it. We love our new Mini and would like to buy another one in the next 5 years or so. We will being going back to Mini of Annapolis for that purchase. More

Our experience with Mini Cooper of Annapolis was excellent from beginning to end. Sean Peria made us feel at ease through the entire purchase. We dread dealerships normally because of the high sal excellent from beginning to end. Sean Peria made us feel at ease through the entire purchase. We dread dealerships normally because of the high sales pressure, but Mini of Annapolis was completely different. We especially liked how it is separate from the BMW dealership. The staff was not pretentious and took time really work with us until we were happy. This was our first experience ordering a car, and it was just what we were looking for. Thanks Sean! More

We were at Mini Of Annapolis 3 yrs ago test driving some fun toys and pondered actually purchasing one of these fabulous fun, but safe cars. On a whim, we went back and test drove an S. Mark came out to the fun toys and pondered actually purchasing one of these fabulous fun, but safe cars. On a whim, we went back and test drove an S. Mark came out to the lot to greet us and hopped in for a ride. The S was too masculine for me so he suggested I try the other model and it was PERFECT! My husband and I left with a new Mini about 2 hours later. Love love love every minute of the ride. Little kids take a 2nd look. Kids know. Anyway- the dealership was fantastic. Smooth. Courteous. Not overbearing or pushy. Mark explained the little space rocket controls to me patiently. Love the whole experience. My husband plans on getting the sport model next year from Mini Of Annapolis. More