MINI of Clear Lake
Webster, TX
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I live in New Orleans and was visiting family. I went into the dealership to browse and left with a new convertible mini. There were some factory "hiccups" with the vehicle; however, I have never experie into the dealership to browse and left with a new convertible mini. There were some factory "hiccups" with the vehicle; however, I have never experienced such extrodinary customer service. They loaned me a vehicle to return home and returned my vehicle to me in New Orleans at my home. It was transported on a truck to avoid mileage and made arramgements to pick the loaner up from me at my home. They were prompt in diagnosing and fixing the problem with the vehicle. Except for having to wait a few days for my vehicle, I was not inconvienced at all. More
We made SEVERAL trips to the dealership before we bought our Mini because we just couldn't make up our mind. We wanted something sporty but not crazy expensive. Rachel was very patient with us and never pus our Mini because we just couldn't make up our mind. We wanted something sporty but not crazy expensive. Rachel was very patient with us and never pushed us. She offered several different styles for us to drive. She made us feel like it was totally normal to visit a dealership as often as most people go to their favorite restaurant! We finally decided on the cutest ice blue convertible Mini Cooper and we just love it. My husband drove racing cars when he was much younger and he loves the handling of the mini and says he has found the joy in driving again! Rachel still stays in touch and makes sure we are still happy with our purchase. We love our MINI! More
I live in Wichita, KS where there is no Mini dealer. I searched the US and found the Mini I wanted at Clear Lake Mini. I contacted them and made an offer, which they agreed to. All of the details were c searched the US and found the Mini I wanted at Clear Lake Mini. I contacted them and made an offer, which they agreed to. All of the details were completed online and via email. I flew in to Houston, met with Rachel for about 1/2 hour, then drove away happily in my Mini Coupe. The entire experience was so easy! I would gladly repeat the entire process again just to avoid the dealer "sharks" here in Wichita! Thank you Clear Lake Mini. Thank you Rachel! More
MINI of Clear Lake took excellent care of me in my recent purchase of a MINI Cooper Hardtop. I designed my MINI on the miniusa website, and chose to have MINI of Clear Lake be my dealership. My motoring ad purchase of a MINI Cooper Hardtop. I designed my MINI on the miniusa website, and chose to have MINI of Clear Lake be my dealership. My motoring advisor, Rachel, contacted me via email and we were able to work out all the details online. I met Rachel in person a few weeks later once my MINI arrived, and she showed me all the particulars on how my new MINI worked. Overall, I had a very pleasant experience and highly recommend Rachel and MINI of Clear Lake for your motoring needs. More