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MINI of Dallas
Dallas, TX
238 Reviews
As one of the largest MINI dealerships in the Dallas-Fort Worth area, MINI of Dallas is your local destination for all new and pre-owned MINI cars. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned MINI cars for sale, and a large selection of other premium pre-owned cars, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 238 reviews
September 23, 2025
Subject: Disappointing Service Experience at MINI of Dallas To whom it may concern, I’m writing to express my deep frustration and disappointment with the service department at MINI of Dallas. On Augu Dallas To whom it may concern, I’m writing to express my deep frustration and disappointment with the service department at MINI of Dallas. On August 7, I had my Mini Cooper towed 33.1 miles from Keller, Texas to MINI of Dallas (6250 Lemmon Ave, Dallas, TX 75209) for a scheduled service appointment on August 8 at 7:00 AM. I arrived before closing, and Oscar Miranda kindly completed the intake. He was courteous and professional, which gave me hope that my car would soon be back on the road. For context: back in March, I purchased a CAS module for $675.00 because my car wasn’t recognizing the key fob. The module was supposed to be programmed to my VIN, but it didn’t work. I reinstalled the original module, and the car ran fine for three months before dying again. At that point, I decided to seek professional service, hoping MINI of Dallas could diagnose the issue and help resolve it. However, on Friday, I received a call from Oscar informing me that Service Manager Carlos Fonseca refused to work on my vehicle due to “no service history.” I was stunned. I purchased the car from MINI of Dallas, and it has previously been serviced at MINI of Plano and MINI of San Antonio. I expected MINI of Dallas to stand behind their brand and assist a customer in need—not turn me away arbitrarily. This left me with a $675.00 CAS module and no resolution. I had the car towed again—this time to BMW of Arlington. Their team programmed the CAS unit correctly for $392.88, performed a multi-point inspection, replaced spark plugs, reset CBS data, and repaired a slipping clutch—all for $3,584.63. The car is now running beautifully. MINI of Dallas failed to provide even basic diagnostic support. I strongly urge the dealership to reconsider its approach to customer service and perhaps reach out to BMW of Arlington for some tips on how to treat customers with respect and professionalism. MINI of Dallas earns a rating of ZERO from me. Sincerely, Wendell Killette Keller, TX Phone 903-219-2317 More
by wkillette
Employees Worked With
Carlos
September 01, 2025
We had a great experience buying a pre owned mini for my son. Quick and easy process without the hassles you typically have buying a used vehicle. son. Quick and easy process without the hassles you typically have buying a used vehicle. More
by tan_eye
Employees Worked With
Soran Hawlery
July 31, 2025
The entire purchase experience was a pleasure! Our sales associate, Kevin Choi, explained all there was to know about the MINI driving experience and answered all questions to our satisfaction. Our sales associate, Kevin Choi, explained all there was to know about the MINI driving experience and answered all questions to our satisfaction. We both have driven Lexus autos for the past 25 years and had numerous questions regarding service expectations. The day we took delivery of the MINI, Kevin went over in detail all of the features of the car. We stopped back by the dealership with a couple of questions a few days later and he took the time to answer them. It was an all around positive experience from the moment we entered the showroom to driving off the lot 6 days later with our new MINI. More
by bnh219
Employees Worked With
Kevin Choi
June 21, 2025
Great dealership. They really go all out to make you feel that you are their sole customer. The service is excellent, both to the owner and the car. The video of the a They really go all out to make you feel that you are their sole customer. The service is excellent, both to the owner and the car. The video of the actual service is a novel idea, that it enforces the impression that they really take the service of your pride and joy seriously, More
by clickmerv
Employees Worked With
Carlos
June 13, 2025
Our service experience was very good with Oscar leading the way. He is always so thoughtful and caring. We were provided with an amazing loaner car because a part had to be ordered. Everyone at Dallas M the way. He is always so thoughtful and caring. We were provided with an amazing loaner car because a part had to be ordered. Everyone at Dallas Mini are just so nice! Highly recommend! More
by RR
Employees Worked With
Oscar
June 10, 2025
I called after seeing an online picture of a 2019 Cooper S 2 door. I spoke with salesman Jaylin Lovelace and asked him to send me detailed pictures of the car since I lived in Florida and couldn’t just driv S 2 door. I spoke with salesman Jaylin Lovelace and asked him to send me detailed pictures of the car since I lived in Florida and couldn’t just drive over there to see it. He did an outstanding job with the pictures and answered all of my questions. He was very professional and helpful. I ended up flying to Dallas and buying the car. The whole experience was great. More
by mitcholesouth
Employees Worked With
Jaylin Lovelace
