MINI of Dallas

One of the worst experience with Sales professional The worst experience a consumer could get once he/ she makes a hefty down-payment on car. This is about recent experience when buying a M4 convertible The worst experience a consumer could get once he/ she makes a hefty down-payment on car. This is about recent experience when buying a M4 convertible. Their Sales manager is a pain there and acts like a "Gangster". No professionalism from this fella. Worst part that GM is a newbie and backs up her employee even when they act "out of the line". FYI I can provide complete sequence of events (which is why I label them worst) if someone needs it to refer. More

One of the best I have purchased a number of new cars in the past several years including Jaguar, Mercedes and Chevrolet but there were no better buying experience th I have purchased a number of new cars in the past several years including Jaguar, Mercedes and Chevrolet but there were no better buying experience than my last purchase at Mini of Dallas. Alexis Garcia is an experienced and knowledgeable salesperson and made buying a Mini easy and at a fair price. T Binion More

Bought a great used Volvo for my daughter! Great car and we live in Baton Rouge so we had to drive home from Dallas. Nice car and felt safe.......Samantha was great and bought the car and was h Great car and we live in Baton Rouge so we had to drive home from Dallas. Nice car and felt safe.......Samantha was great and bought the car and was home in 2 hours! I even enjoyed speaking to the Apple techs that also work in their office. More

Great customer service! If you have your car serviced at Mini Dallas you must work with Mr. Vincent Hudson. He's understanding with an open ear. He cares about you and your a If you have your car serviced at Mini Dallas you must work with Mr. Vincent Hudson. He's understanding with an open ear. He cares about you and your auto. He's very careful and thoughtful. My thanks to Vincent for always telling me the truth along with options in order to keep my auto maintained. ~Pam More

Beware of service department This place is run like a scam operation. I took my car in for a state inspection, the staff managed to cause over $2000 in damage while it was there b This place is run like a scam operation. I took my car in for a state inspection, the staff managed to cause over $2000 in damage while it was there by jamming the front bumper over a curb, then of course refused to take any responsibility for it. I came in for a $25 inspection which ended up costing me over $2500, including a rental car, by the time I was done. Oh, and they took my loaner car away when their body shop was going to do the repair instead of the dealer shop itself. A total scam operation. Beware!! More

MINI OF DALLAS - Great experience! Bought a car from Jorge this evening. He was knowledgeable, easy going, no pressure tactics whatsoever. Listened and provided great details. I've never had a better c Jorge this evening. He was knowledgeable, easy going, no pressure tactics whatsoever. Listened and provided great details. I've never had a better car buying experience. The deal was made simply and straightforward. NO smoke and mirrors. He even stayed late to help finish up the deal AND gave me a ride to my office so I could drop off my extra car. Can't say enough about how easy and comfortable he made my experience. I will definitely recommend MINI of Dallas and Jorge. THANKS JORGE! More

My husband and I had the BEST experience purchasing a Mini Cooper from Mini of Dallas! Sonja is the best!I highly recommend Sonja and Dallas Mini! Mini Cooper from Mini of Dallas! Sonja is the best!I highly recommend Sonja and Dallas Mini! More

This will be my 3rd Mini to lease from Sonja. This is the first time at this particular location. They have serviced my previously owned Mini here, with great service and attitude. I special ordered this par first time at this particular location. They have serviced my previously owned Mini here, with great service and attitude. I special ordered this particular Mini and I love it. It is exactly what I ordered. The process was quick, efficient and friendly. I recommend them highly. More

I have bought six BMWs from BMW of Dallas. My most recent purchase was a brand new car rather than the program cars or loaners I have previously purchased. I knew the model and color I wanted and was shown purchase was a brand new car rather than the program cars or loaners I have previously purchased. I knew the model and color I wanted and was shown four cars meeting my general wishes. In the end I got exactly what I wanted. The sales process was easy and pleasant. My sales rep showed me how the navigation, music, comfort, telephone and online functions worked and set up most of the systems for me before drove off the lot. I keep coming back because I m treated so well. Oh yes, and I love the cars. More

Just a warning to shop for add on plans while you shop for a car. I am happy with my Mini Cooper, but I was ready to buy they took me in to present a whirl wind of 4 or 5 xtra warranty options I didn't h for a car. I am happy with my Mini Cooper, but I was ready to buy they took me in to present a whirl wind of 4 or 5 xtra warranty options I didn't have adequate time to think about. I should have said I would like a day to think about it and will come back Monday. It is perhaps my fault I succumbed to these sales tactics, but this approach doesn't leave you feeling good about the purchase. We paid in the neighborhood of $3500 for a maintenance plan that some report buying for around $1200 and could have gotten a lot more for an xtra $1,000. Reading online the prices of these options vary widely by dealer and all dealers have to honor them. Don't just shop for a car, price the cost of the xtra maintenance by dealer before you buy. If you return the car, the maintenance plan is not refundable, so its also incentive you won't bring the car back. More