MINI of Downtown Los Angeles

Awesome customer service and great service! They were very attentive to our concerns and needs. Ivan did a GREAT job in making sure we were pleased wirth our service. I live in Long Beach close to the MI very attentive to our concerns and needs. Ivan did a GREAT job in making sure we were pleased wirth our service. I live in Long Beach close to the MINI Dealer and their customer service has failed our expectations. I highly recommend Nick Alexander MINI!!!! :-) More

Me and my husband purchased our first Mini in OCt 2011 Me and my husband purchased our first Mini in OCt 2011 and it has been a nightmare ever since never buy a mini from this place unless you like to bu Me and my husband purchased our first Mini in OCt 2011 and it has been a nightmare ever since never buy a mini from this place unless you like to buy a car and then get treated as thou "now we have your money and we just don't care" andres sales manager when we signed due bill we were to get stripes on car for free from mini motors the stripes we wanted were a $35 diff and instead of them excusing it for customer service he told me he would take off if I just wrote on this website great reviews however I felt like he wanted me to lie to future customers and I'm honest person then we were suppose to get our rims done black and now we in feb 2012 and they ruined my 2012 mini they painted my rims while on car I have over spray on components and also rims were scratched they are ruined then I was told lori frm customer service was gonna call me for being unhappy and I had to call her with my issue I was so unsatisfied with the service I went to her boss and I never got a call back from her and now they have my car and never fixed what they promised and I'm still unhappy this company took my money and don't care. Do not buy your car here the service after is really bad also there is noise in my car and they are suppose to fix and are saying that they can't hear anything the Lori is not available and her boss doesn't care to do right for us this has made me regret ever getting this car because of the horrible not caring attitudes you get from everyone More

Would like to urge everyone to visit Nick Alexander's Mini dealership. But ask for George. The guy was courteous, patient and most of all listened to our needs and conditions. We test drove the car we Mini dealership. But ask for George. The guy was courteous, patient and most of all listened to our needs and conditions. We test drove the car we wanted to with a monthly in mind, left the dealership with the EXACT monthly figure. We got a great deal and most of all, our experience was fun and memorable. Thanks to George for making it so. Will be recommending my friends to go there--but will be asking for George. --Mike More

This review is for Alexander BMW service department. I am very pleased with the honest, fast, top notch service from Halton! I TRUST him to give me the best rate and honestly tell me what I need to have am very pleased with the honest, fast, top notch service from Halton! I TRUST him to give me the best rate and honestly tell me what I need to have done. My car is always washed and detailed too! Halton lives up to his word and that's why I keep going back to Halton in service dept! More

Nick Alexander Mini was a delightful experience. I was in and out with a new car in a matter of hours. The staff was friendly and thorough. I am extremely happy with my new car from Nick Alexander Mini! and out with a new car in a matter of hours. The staff was friendly and thorough. I am extremely happy with my new car from Nick Alexander Mini! More

My car needed service and Nick Alexander was beyond accommodating. A couple days later when a new problem arose (random and uncharacteristically for Mini's - they are all I drive) and I didn't have an accommodating. A couple days later when a new problem arose (random and uncharacteristically for Mini's - they are all I drive) and I didn't have any more time to spend on fixing my car, Eddie coordinated for a loaner to be brought to me. He was kind, reassuring and pleasant throughout the entire process and while things of this nature can be a pain, my experience was completely painless. I recommend Nick Alexander to everyone I know. More

I've been dealing with Nick Alexander for years. When my Mini Cooper S has needed service, the service department has always been 100%. I've dealt with both Ivan & recently Eddie, and they have both been s Mini Cooper S has needed service, the service department has always been 100%. I've dealt with both Ivan & recently Eddie, and they have both been straight shooters. Getting my car in & out of service quickly. Keeping me informed. And mostly, being friendly and going that little extra that makes me feel like they care about my car as much as I do. Yes, customer service does matter and these guys are great. I actually give these guys a hug when I see them! More

nick Alexander is my best dealership in los angle, close i work and live, every time i been there do my car severs, they try do me big fever, help me saving a lot time and money, i love nick Alexander it's i work and live, every time i been there do my car severs, they try do me big fever, help me saving a lot time and money, i love nick Alexander it's almost my second home. More

Price and selection were good. The dealership is in an industrial area that you're unlikely to wander into accidentally, but it was worth the trip. I needed to replace my car after an accident and didn't industrial area that you're unlikely to wander into accidentally, but it was worth the trip. I needed to replace my car after an accident and didn't have a lot of time. Khoi was easy to work with -- very responsive and straightforward -- which made the experience low-stress. More

Working with Laura to get my new mini was amazing!!! I highly recommend coming to see her if you want to purchase a car!! Many thanks to Laura and the staff at Nick Alexander. highly recommend coming to see her if you want to purchase a car!! Many thanks to Laura and the staff at Nick Alexander. More