MINI of Edison
Edison, NJ
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38 Reviews of MINI of Edison
Pleased with the service and cooperation of rep. Justin with follow up service repair. He Is doing his best to keep the costs down. Justin with follow up service repair. He Is doing his best to keep the costs down. More
Bought a 2017 mini clubman’s all4, 6 days ago. There is a major problem with ball bearing and steering. This car has 12500 miles on it, practically perfect. More to follow as I’m contacting them t There is a major problem with ball bearing and steering. This car has 12500 miles on it, practically perfect. More to follow as I’m contacting them to see if they will help. More
I purchased a used vehicle last month from Mini of Edison in June 2022. Biggest mistake. They told me the vehicle has no problems. The weather stripping on the window fell off within two days, the lights on in June 2022. Biggest mistake. They told me the vehicle has no problems. The weather stripping on the window fell off within two days, the lights on the radio dimmed within two days, engine started making terrible noise at cold start within 20 days. They refused to own anything. Asked me to replace the radio. I was told that the engine noise is due to timing-chain which would need replacement for a $3,000 charge. They also told me that the engine is burning oil so, I will be low on engine oil shortly after changing it. Their answer to everything was that they sold it as-is and they won’t cover the costs. After the sale, they won’t even talk to you properly. They have ruined Mini for me. Do not trust their sales staff at all. I took a loan for this car now I am stuck with it. I am in the process of figuring out how to deal with their dishonest sales approach. More
Got my car from this dealership and I have nothing but nice things to say to those who help me from the Marina who is so pleasant. Hirim was my sale rep and I'm so thankful to him for been so patient in h nice things to say to those who help me from the Marina who is so pleasant. Hirim was my sale rep and I'm so thankful to him for been so patient in helping me get a my new car. I recommend them and I will forever be grateful Thank you! More
Bought a new 2022 Mini Countryman in June 2021. Consistently disappointed with the dealership - customer and technical service!! Spent an enormous amount of time to go back and forth fixing the sam Consistently disappointed with the dealership - customer and technical service!! Spent an enormous amount of time to go back and forth fixing the same problem. Very disappointed!!!! Tarik was the sole person at the dealership who actually helped. More
Watch the fees! I asked for a break down of total cost. Thankfully they were transparent and released the fees and the types they were. They charge a preconditioning fee. This is the way for a dealer to ma Thankfully they were transparent and released the fees and the types they were. They charge a preconditioning fee. This is the way for a dealer to make up for the inspection and detailing not the car which is required and a fee is usually not given for this. If there is the typical is $500-$1000 and this is negotiable as it is not a necessary fee. The fee for this dealership is $1,295. They told me there was no issues with the car. If there are no issues what would cost $1,295. They also were not willing to negotiate so they lost the sale. More
I purchased a used vehicle from this dealership in Fall 2020 for ease of local travel and weekend trips during the pandemic. They represented the vehicle to me as having no accident history. They repeatedl 2020 for ease of local travel and weekend trips during the pandemic. They represented the vehicle to me as having no accident history. They repeatedly mentioned its "not having any accidents" in the vehicle advertisement and in face-to-face conversations and negotiations with me. Now, I am trying to trade in my vehicle at other dealers and being told that the Carfax shows an accident from 2014 that this dealership never disclosed to me; in fact, they repeatedly represented the opposite. Because of the accident in the vehicle's history that was not disclosed to me, buyers are offering me significantly less than what I paid for it only a year (and a few thousand miles ago). When I reached out to my salesperson at this dealership to inquire about the discrepancy, he did not apologize or offer to work with me to find a solution. Instead, he said "someone must have changed the Carfax" (e.g., randomly added a 2014 accident to my 2010 Rav4's Carfax in 2021). Avoid this dealership's used car lot at all costs. More

