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MINI of Fairfield County

Darien, CT

4.9
1,053 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page. Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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154 Post Road

Darien, CT

06820

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Showing 1,053 reviews

June 19, 2023

Jeffrey was extremely helpful and did a fantastic job, process from start to finish was quick easy and effortless . 10 out 10. More

by Tracey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Albanesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

MINI of Fairfield County responded

Thanks for the great review, Tracey! We're glad Jeffrey provided you with excellent service and made your experience quick and effortless. We appreciate your feedback and hope to see you again at MINI of Fairfield County. Drive safely!

June 17, 2023

Fabrizio was fabulous! Highly recommend this salesperson and dealership; everything was handled very professionally. Five stars! More

by jproulx123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

MINI of Fairfield County responded

We're so glad to hear that Fabrizio provided you with a fabulous experience at MINI of Fairfield County! Thank you for recommending him and our dealership. We appreciate your kind words and the five-star rating. Have a great day! - The MINI of Fairfield County Team

June 17, 2023

A very poor experience - it took three days (and $700) to replace an O2 sensor; service advisor (TS) was disinterested, unresponsive and disrespectful (he snickered at my frustration with the process and the More

by Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Sampaio
Jun 30, 2023 -

MINI of Fairfield County responded

Gordon, I'm sorry to hear about your poor experience with our team. That's definitely not the level of customer service we strive for. I appreciate you bringing this to our attention and would like to make it right. Please reach out to me directly so we can discuss your concerns further. Thank you, Scott Miller - Service Manager - (203) 292-4365

Jun 30, 2023 -

Gordon responded

My mobile number is 203-733-5125 Thanks / Gordon

Jul 07, 2023 -

Gordon responded

So, a week has gone by and you haven't had the time to follow up - the poor experience continues!

June 17, 2023

Jeffery was so helpful and answered all my questions. It was my first time buying a car ever and he was great!! More

by peachblossom130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Albanesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

MINI of Fairfield County responded

We're so glad to hear that Jeffery provided you with excellent service during your first car-buying experience! Thank you for choosing MINI of Fairfield County, and we hope you enjoy your new car. If you have any more questions in the future, don't hesitate to reach out. Drive safely! - The MINI of Fairfield County Team

June 16, 2023

Great experience! Very happy with the purchase and the service. Easy and accommodating. Thank you very much! More

by YH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Teodosio
Jun 16, 2023 -

MINI of Fairfield County responded

We're so glad you had a positive experience working with our MINI of Fairfield County team! Thank you for the review. Safe driving!

June 14, 2023

Friendly and knowledgeable. Mini Cooper S is my car. Not listed on list of make and model. More

by noni02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo, Timothy Sampaio
Jun 15, 2023 -

MINI of Fairfield County responded

We are delighted to hear that MINI of Fairfield County has earned your 5 stars. I'd like to step in and address your concerns directly. If you are willing, please give me a call. Thank you, Scott Miller - Service Manager - (203) 292-4365

June 12, 2023

This dealership is amazing and the sales person Jeff Laporte is very good and helpful. More

by Rudyatienza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Teodosio
Jun 12, 2023 -

MINI of Fairfield County responded

Rudy, thank you for the review! We appreciate the kind feedback about Jeff and hope to see you again at MINI of Fairfield County. Safe travels!

June 12, 2023

Fast and efficient. Finished before scheduled time. Video text of the inspection was very helpful. More

by moopie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo, Timothy Sampaio
Jun 12, 2023 -

MINI of Fairfield County responded

It was our pleasure to complete your vehicle's service and have it ready before your scheduled time! We are glad that you enjoyed the video and text updates. Thank you for your support, we hope to see you again for your next service here at MINI of Fairfield County.

June 11, 2023

My experience was excellent. Timothy, My service representative was very professional and knowledgeable. Thank you! More

by NMM42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Sampaio
Jun 12, 2023 -

MINI of Fairfield County responded

We appreciate you taking the time to leave a review! It's great to hear that Timothy provided you with professional and knowledgeable service during your recent visit to MINI of Fairfield County. Thank you for trusting us with your vehicle, and we look forward to assisting you in the future!

June 07, 2023

We had a terrific experience working with Jeff and Mini of Fairfield County. Jeff was knowledgeable and friendly and made the process of buying a car painless. More

by Mikibrad
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

MINI of Fairfield County responded

We're thrilled to hear that Jeff made your car-buying experience smooth and easygoing here at MINI of Fairfield County. We take pride in our knowledgeable and friendly team members, and we're glad Jeff provided the top-notch service you deserve. Safe travels in your new MINI!

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