MINI of Fairfield County - Service Center

MINI of Fairfield County is a true class A operation. Their service is second to none.Scott,Cara, and Tim truly understand customer support and satisfaction. Their service is second to none.Scott,Cara, and Tim truly understand customer support and satisfaction. More

Everyone was very knowledgeable, so friendly, & took the time to explain everything they were doing for Mini. They also warned me that traffic back to my office was horrid. They were right, but I’ll still b time to explain everything they were doing for Mini. They also warned me that traffic back to my office was horrid. They were right, but I’ll still be back. More

I’ve never had many issues to deal with but when I did they were very accommodating. they were very accommodating. More

They were prompt courteous and professional. I would recommend them to my friends. Good experience I would recommend them to my friends. Good experience More

The experience from scheduling to pick up was seamless. The morning check in was completed and I was in the loaner within 15 minutes. I was updated throughout the day and returned at days end to courteou The morning check in was completed and I was in the loaner within 15 minutes. I was updated throughout the day and returned at days end to courteous staff for check out and return of my freshly washed vehicle. More

A very poor experience - it took three days (and $700) to replace an O2 sensor; service advisor (TS) was disinterested, unresponsive and disrespectful (he snickered at my frustration with the process and the replace an O2 sensor; service advisor (TS) was disinterested, unresponsive and disrespectful (he snickered at my frustration with the process and then hung up on me. More

Friendly and knowledgeable. Mini Cooper S is my car. Not listed on list of make and model. Mini Cooper S is my car. Not listed on list of make and model. More

Fast and efficient. Finished before scheduled time. Video text of the inspection was very helpful. Finished before scheduled time. Video text of the inspection was very helpful. More

My experience was excellent. Timothy, My service representative was very professional and knowledgeable. Thank you! Timothy, My service representative was very professional and knowledgeable. Thank you! More

Cara took the time to explain in details the service that I needed for my Mini Coupe.2012 I am very satisfied with the service I received. I needed for my Mini Coupe.2012 I am very satisfied with the service I received. More