MINI of Fort Myers

Scott Ross If you want a typical car salesman, go elsewhere. If you want someone who is polite, courteous, knowledgeable and professional, see Scott Ross. We If you want a typical car salesman, go elsewhere. If you want someone who is polite, courteous, knowledgeable and professional, see Scott Ross. We looked for several months for the right car. We visited a number of dealerships where, though we liked the cars, the behavior of the salespeople was such that we just walked away. Scott Ross was a pleasant change. He was at all times a gentleman and provided solid support and information throughout the process. We would recommend Scott to anyone who is looking for a vehicle. More

Caring, friendly and very knowledgeable I love coming to this dealership. Everyone goes out of their way to be friendly, helpful and very knowledgeable. Claude was right there when I entered I love coming to this dealership. Everyone goes out of their way to be friendly, helpful and very knowledgeable. Claude was right there when I entered and explained everything to me. More

Attentive service! Eddie, my Mini of Ft Myers service rep greeted me warmly,was kind enough to comment positively about my Coupe,overall great,attentive! Explained what Eddie, my Mini of Ft Myers service rep greeted me warmly,was kind enough to comment positively about my Coupe,overall great,attentive! Explained what needed to be done and the cost involved...there were no surprises ! Claude,the Service director, very patiently and completely explained what was done to my MINI and why....answering all my questions in a very understandable manner.....escorted my Wife and I to our newly cleaned and serviced MINI!. Brittany,the Receptionist, was very kind and patient..explaining all that was necessary for the use of a loaner vehicle....also, gave us advise as to where the shopping and restaurants were! Most important..I love my MINI....my 3rd!! More

Never have had better service or care! We were visiting from NY state and had a flat tire issue. I called and they were very helpful on the phone and even though extremely busy, took time We were visiting from NY state and had a flat tire issue. I called and they were very helpful on the phone and even though extremely busy, took time to talk to me. When it was decided we needed to get service they said to come right in and when we arrived they got us right in. They went over our entire warranty history and even offered to do a warranty maintenance that was due. They went over and above! Claude was extremely friendly and thorough. This us the best service out of 3 dealerships I have dealt with. It makes me want to buy my next car from that dealership. More

A un-expected out come! We stopped at Mini of Ft.Meyers as we had searched on line looking for a pre-owned Lincoln MKX. The staff each had their own personalities making it We stopped at Mini of Ft.Meyers as we had searched on line looking for a pre-owned Lincoln MKX. The staff each had their own personalities making it a fun place rather than some recent experiences where we felt a tension among staff. The team worked to help, get answers and remained calm finding solutions to any glitch that arose. Our sales associate, Brooke Hendrix was laid back and just kept the process flowing. Heather Smith in Fiance at MOFM (Mini of Ft. Meyers) just remained calm positive and encouraging. She said she would find a way that we could take the car home that day, and she did even when our credit card companies were not initially able to raise our credit limits in order that we could get our cash back rewards in lieu of using our investment funds. We took the car home that day while we we were on "our car high" and avoiding the disappointment of having to return another day. . . . and you think it can't better, they encouraged us to try their coffee machine that made the best cappuccinos around - FREE! Ecstatically, Fred and Karen Juba, Estero, FL More

Helpful service but definitely could be improved. Helpful service. The quality of work could of been improved (such as the car wash) and the level of professionalism of the dealership as a whole could Helpful service. The quality of work could of been improved (such as the car wash) and the level of professionalism of the dealership as a whole could improve as well. I saw associates conversing about their personal lives, which is fine but not in a place of business. More

Excellent customer service Fast and great customer service. Work done on my Mini is very professional. Prices could be less inflated. If you want excellent service- take your Fast and great customer service. Work done on my Mini is very professional. Prices could be less inflated. If you want excellent service- take your Mini to Mini of Fort Myers. More

Great Dealership for service and sales. I get my MINIs serviced here regularly. The folks there are honest, sincere, customer orientated, fun but still professional. The prices are reasonable and the wo serviced here regularly. The folks there are honest, sincere, customer orientated, fun but still professional. The prices are reasonable and the work is great. The techs take pride in their work and I will continue to use them as long as I own a MINI. More