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MINI of Glencoe North Shore

Glencoe, IL

not yet
rated
271 Reviews

2100 Frontage Road

Glencoe, IL

60022

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Showing 271 reviews

September 01, 2017

Tommy is a wonderful Service Advisor Tommy treats you as customer but with the comfortable attitude of a friend. I always trust what he tells me and he is always humble. He is the perso More

by DPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Nikolov
May 30, 2018 -

MINI of Glencoe North Shore responded

Thanks! We appreciate your business and look forward to serving your automotive needs down the road. Kind regards, Tony Marino, the new General Manager.

August 31, 2017

Exceptional Service! Fields Infiniti of Glencoe has been providing me with first class customer service and car service for more than a decade now! Aside from their top-of More

by Sherwin1FX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Hubert
May 30, 2018 -

MINI of Glencoe North Shore responded

We are dedicated to excellence and look forward to serving your automotive needs in the future. All the best, Tony Marino, the new General Manager.

August 31, 2017

Computer update on 2011 G37S Great service, very responsive and truly wanted to get the problem resolved ASAP. From the initial phone call to exiting the dealership everything wa More

by Convertible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Chacon
May 30, 2018 -

MINI of Glencoe North Shore responded

If there is any way we may demonstrate our devotion to quality service in the future, please let me know how we may be of assistance. We appreciate your business. Best regards, Tony Marino, the new General Manager.

August 31, 2017

Outstanding Service! I had to travel further to Fields because of a mechanics' strike elsewhere and they made the experience as easy and painless as possible. Thanks! More

by InfinitiOwner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ari
May 30, 2018 -

MINI of Glencoe North Shore responded

Thank you! It’s genuinely a pleasure to serve your automotive needs. Respectfully, Tony Marino, the new General Manager.

August 29, 2017

Always great service I have been buying and servicing cars from Fields Infiniti for 7 years. The service there is the best I've experienced during my 30+ years of car owne More

by Philly Transplant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Hubert
May 30, 2018 -

MINI of Glencoe North Shore responded

We appreciate your patronage and look forward to the opportunity to serve your automotive needs down the road. Thank you, Tony Marino, the new General Manager.

August 28, 2017

My 60,000 Mile Check-Up I brought my QX70S in for my 60,000 mile service check-up. I received exceptional customer service, followed by exceptional work on my vehicle. They p More

by Glick030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy - Customer Service
May 30, 2018 -

MINI of Glencoe North Shore responded

We are truly appreciative of your great rating and your business. Fields Matters Because You Matter. Sincerely, Tony Marino, the new General Manager.

August 28, 2017

Great service Brought my car in for regular maintenance this week. Everything was completed thoroughly and efficiently while I waited. And a free breakfast topped i More

by T Auer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tommy Nikolov
May 30, 2018 -

MINI of Glencoe North Shore responded

Thanks! It brings us great satisfaction to attend to your automotive needs. Sincerely, Tony Marino, the new General Manager.

August 24, 2017

Excellent Service As always, extremely positive experience at Fields INFINITY. Helpful, courteous staff, timely and reasonably priced service, and free breakfast . What More

by Paul56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Nikolov
May 30, 2018 -

MINI of Glencoe North Shore responded

I would like to thank you for your rating, but also your business. It’s really our pleasure to serve your automotive needs. Kind regards, Tony Marino, the new General Manager.

August 16, 2017

Service The staff was above and beyond as always. Had to return 2 days later though because defective parts were used. Didn't like that!! This has happened b More

by Maloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
May 30, 2018 -

MINI of Glencoe North Shore responded

We sincerely appreciate your business. Our Team is dedicated to surpassing your expectations on every visit and we look forward to serving you in the future. With appreciation, Tony Marino, the new General Manager.

August 16, 2017

Above and beyond our expectations I recently serviced our JX35 at Fields Infiniti and had an amazing experience. David our service writer handled the entire process with such professi More

by knobtab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ritter
May 30, 2018 -

MINI of Glencoe North Shore responded

If there is any way we may better serve you moving forward, please reach out to me at your convenience. Thank you for your business! All the best, Tony Marino, the new General Manager.

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