
MINI of Glencoe North Shore
Glencoe, IL

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Tommy is a wonderful Service Advisor Tommy treats you as customer but with the comfortable attitude of a friend. I always trust what he tells me and he is always humble. He is the perso Tommy treats you as customer but with the comfortable attitude of a friend. I always trust what he tells me and he is always humble. He is the person I would send my spouse to and know she would receive accurate and fair advice even though her lack of knowledge about cars makes her vulnerable, That is the sign of a great service advisor. More
Exceptional Service! Fields Infiniti of Glencoe has been providing me with first class customer service and car service for more than a decade now! Aside from their top-of Fields Infiniti of Glencoe has been providing me with first class customer service and car service for more than a decade now! Aside from their top-of-the-line cars, what I really like about them is their employees which are very professional, friendly, and highly knowledgable about car services. Keep it up! More
Computer update on 2011 G37S Great service, very responsive and truly wanted to get the problem resolved ASAP. From the initial phone call to exiting the dealership everything wa Great service, very responsive and truly wanted to get the problem resolved ASAP. From the initial phone call to exiting the dealership everything was handled in a first class manner. More
Outstanding Service! I had to travel further to Fields because of a mechanics' strike elsewhere and they made the experience as easy and painless as possible. Thanks! I had to travel further to Fields because of a mechanics' strike elsewhere and they made the experience as easy and painless as possible. Thanks! More
Always great service I have been buying and servicing cars from Fields Infiniti for 7 years. The service there is the best I've experienced during my 30+ years of car owne I have been buying and servicing cars from Fields Infiniti for 7 years. The service there is the best I've experienced during my 30+ years of car ownership. More
My 60,000 Mile Check-Up I brought my QX70S in for my 60,000 mile service check-up. I received exceptional customer service, followed by exceptional work on my vehicle. They p I brought my QX70S in for my 60,000 mile service check-up. I received exceptional customer service, followed by exceptional work on my vehicle. They provided me with a loaner, offered me a meal and also provided my with a written report at the conclusion of the service on what was inspected and what was replaced. I thought this was done very thoroughly. I'm very satisfied being a loyal customer with Fields. More
Great service Brought my car in for regular maintenance this week. Everything was completed thoroughly and efficiently while I waited. And a free breakfast topped i Brought my car in for regular maintenance this week. Everything was completed thoroughly and efficiently while I waited. And a free breakfast topped it all off. Thank you! More
Excellent Service As always, extremely positive experience at Fields INFINITY. Helpful, courteous staff, timely and reasonably priced service, and free breakfast . What As always, extremely positive experience at Fields INFINITY. Helpful, courteous staff, timely and reasonably priced service, and free breakfast . What more can anyone ask for? More
Service The staff was above and beyond as always. Had to return 2 days later though because defective parts were used. Didn't like that!! This has happened b The staff was above and beyond as always. Had to return 2 days later though because defective parts were used. Didn't like that!! This has happened before but when problem is finally fixed it is great. More
Above and beyond our expectations I recently serviced our JX35 at Fields Infiniti and had an amazing experience. David our service writer handled the entire process with such professi I recently serviced our JX35 at Fields Infiniti and had an amazing experience. David our service writer handled the entire process with such professionalism and great detail. I felt very comfortable with the entire process and will definitely return with both of our Infiniti's moving forward. More