
MINI of Glencoe North Shore
Glencoe, IL

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Simple service check with oil change All was fine. Check in was fast and convent. Waiting area was pleasant. Could have been faster overall or more accurate with time to complete estimate All was fine. Check in was fast and convent. Waiting area was pleasant. Could have been faster overall or more accurate with time to complete estimates. More
They Make It Easy Scheduled service & arranged for loaner. Dealer identified a recall as well. Everything went as planned. Rhianna reached out with progress reports Scheduled service & arranged for loaner. Dealer identified a recall as well. Everything went as planned. Rhianna reached out with progress reports & requested additional service, which I approved. Picked up car mid-afternoon. I had forgotten to mention "low battery on key fob" message in dash & 2 replacements were provided at no charge. More
Excellent customer care and service The service staff is always friendly and welcoming. They discuss the extent of the maintenance to be performed, along with any potential future servic The service staff is always friendly and welcoming. They discuss the extent of the maintenance to be performed, along with any potential future service issues. The wait times are always accurate, or faster than expected. More
quick, cost less than expected Nice to receive call that some of my 60k svc was previously done, so total cost ended up being less than anticipated. Text messages with updates ve Nice to receive call that some of my 60k svc was previously done, so total cost ended up being less than anticipated. Text messages with updates very easy and convenient. More
Very Nice Dealership George, Mike, and Todd were very nice and listen to our needs. Would recommend the dealership. This is our 2nd infiniti in our family from this deale George, Mike, and Todd were very nice and listen to our needs. Would recommend the dealership. This is our 2nd infiniti in our family from this dealership. More
Car owner Excellent work , I enjoyed going to this dealer for car service. They are always quick and perfect with their services. I will recommend everyone to g Excellent work , I enjoyed going to this dealer for car service. They are always quick and perfect with their services. I will recommend everyone to go there More
Sleazy My experience the last two times at this dealership is that there is an attempt to sell me unnecessary services to increase my bill. For example, a po My experience the last two times at this dealership is that there is an attempt to sell me unnecessary services to increase my bill. For example, a power steering fluid flush was recommended, without any reason, and then I was lied to when I asked if this was part of manufacturer recommended service. More
This dealership is amazing I came to this dealership with an Audi and I drove out with an Infiniti and there was one person that made it happen, it was James Won. I thank James I came to this dealership with an Audi and I drove out with an Infiniti and there was one person that made it happen, it was James Won. I thank James so much because he made us feel comfortable and welcomed and on top of it he gave me edvice on how excellent the purchice was. I would definitely buy another car from here. More
No issues - very satisfied No issues, quick service turnaround even with extra recall requirements, very nice waiting area with breakfast ammenities, good coffeeService associat No issues, quick service turnaround even with extra recall requirements, very nice waiting area with breakfast ammenities, good coffeeService associate was helpful and friendly. Thank you! More
Honesty Easy to work with from sales to management. Honest in a sometimes not so honest environment. Clean facility. Excellent customer perks. Would send fri Easy to work with from sales to management. Honest in a sometimes not so honest environment. Clean facility. Excellent customer perks. Would send friends and family. Excited about recent purchase. More