MINI of Glencoe North Shore

I recently purchased a new/used Mitsubishi from this I recently purchased a new/used Mitsubishi from this dealer. Andrew Durand was the salesperson who helped me while I considered the purchase. Andr I recently purchased a new/used Mitsubishi from this dealer. Andrew Durand was the salesperson who helped me while I considered the purchase. Andrew was able to answer all questions & concerns I had leading up to the sale. He worked out specific details on the sale and was a major reason I chose to purchase the vehicle. He was straight forward and made me feel very at ease during this experience. He knew that many of the details we discussed were important to me and acted to make me comfort-able. He negotiated fairly with me and I felt great purchasing my new Mitsubishi. He also followed up with me on post-sale service. As part of the sale of this vehicle I needed some follow-up service. I was able to schedule this easily and in accordance with my availability. I was assisted by service consultant,Rianna Styx. She was very friendly and explained the details of my service in depth. She also arranged a loaner car for me while my Mitsubishi was being serviced. She also contacted me to advise when my vehicle was ready for pick up. She assisted me on the return and made sure that everything was acceptable before I left. She also made my experience the best it could be. Both of these persons are an asset to the dealership and should be commended for their commitment and professionalism. Fields Infiniti will certainly benefit from having them both as employees. More

Bill was helpful and friendly, no pressure to buy. He held the car for me while I thought the purchase over. He took me for a test drive and explained the workings of the car. When I picked the car up B held the car for me while I thought the purchase over. He took me for a test drive and explained the workings of the car. When I picked the car up Bill spent over an hour explaining all of the various features of the car. The finance dept. went smoothly as well. More

This is a second car i bought at this dealer. I came back there because they have good service, very nice dealership and no-pressure approach to sales. This time I worked with Adam Murczek and I have t back there because they have good service, very nice dealership and no-pressure approach to sales. This time I worked with Adam Murczek and I have to say he went out of his way to work with me and make sure i am satisfied. He didn't waste any of my time, had all documents prepared ahead of the time, so when I was ready to come back and sign the deal, it only took 1 hour!! that's really not bad compared to my previous experiences of spending a whole afternoon until late night to close on a deal... Thank you! More

George was extremely patient while I tried to decide among cars. He also explained the Leasing process clearly. Also, he went above and beyond the call of duty by picking me up the following morning t among cars. He also explained the Leasing process clearly. Also, he went above and beyond the call of duty by picking me up the following morning to bring me to the dealer. More

Ordered JX on June 4th. Car was delivered a little earlier than I expected. Very friendly staff, great buying experience. I will be back to service the car. earlier than I expected. Very friendly staff, great buying experience. I will be back to service the car. More

From the moment we walked into the showroom, Andy was friendly, knowledgeable, and sincere. I was accompanying my friend who was contemplating a purchase sometime soon. After the "sticker shock" of the n friendly, knowledgeable, and sincere. I was accompanying my friend who was contemplating a purchase sometime soon. After the "sticker shock" of the new SUVs, she decided to inquire about the availability of a fine per-owned. Andy was absolutely pleasant about the change up and pulled up images of the cars which might suit her. After locating two possibles at the Libertyville dealership, he drove us there, allowed us inspect and test drive, and ultimately drive the winning choice back to his dealership, where he fluidly completed the sale. I feel compelled to comment on his salesmanship, and that is why I am exerting so much effort in writing to you. More

We came, since we experienced excellent service at another Fields dealership. We stayed, due to the professional attitude of all the staff. We purchased, only because of Sam Badro. Sam provided a another Fields dealership. We stayed, due to the professional attitude of all the staff. We purchased, only because of Sam Badro. Sam provided a transparent and professional business transaction -- without any pushy, or deceitful, sales tactics. He was kind to my family, and exhibited all the soft skills which made for a pleasant afternoon. But, most importantly, he was honest and up-front. It couldn't have been better... More

Jim was terrific in terms of his professionalism, sales skills and follow up. He was always asking the appropriate questions, but not being overly intrusive. He was fair and honest with his comments and ap skills and follow up. He was always asking the appropriate questions, but not being overly intrusive. He was fair and honest with his comments and approach. As a customer you felt valued and taken care of by Jim and this was even before we purchased a vehicle. We decided to purchase from Jim and Infiniti in Glencoe, IL b/c of Jim. We wanted him to have the sale. More

I recently purchased a Infiniti g37x from Fields Infiniti.I could not have been happier with my experience.Sam Badro was very knowledgeable and professional.He explained everything about the car ver Infiniti.I could not have been happier with my experience.Sam Badro was very knowledgeable and professional.He explained everything about the car very well.I got a very good price.There was absolutely no pressure to buy.I will highly recommend Sam and Fields Infiniti to all my friends. More

Adam in sales in great to work with! He took me out for a great test drive and explained everything I could possibly want to know about the car. He also worked with me to get me the best deal on this car and great test drive and explained everything I could possibly want to know about the car. He also worked with me to get me the best deal on this car and also my trade in. Chandra who took care of my finiacial paperwork was very friendly and answered all my questions. I would definitely recommend this dealership to everyone I know and I will be purchasing my next car through them also! More