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MINI of Glencoe North Shore

Glencoe, IL

not yet
rated
271 Reviews

2100 Frontage Road

Glencoe, IL

60022

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Showing 271 reviews

June 15, 2012

We spent 15 minutes on the floor and no sales person came to us. Two of them kept on sitting in office and chatted to glory. My wife walked out. I decided to give them some feedback. Their response.....' we More

by Glvw_il
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
None showed up
Jun 22, 2016 -

MINI of Glencoe North Shore responded

Thank you for your feedback in the past. In the time since your review, Fields Infiniti has changed our Management, staff and policies to reflect that we are dedicated to providing only the highest level of customer service. I invite you to visit us again and experience the new Fields difference. You may also contact me, Jim Iverson, the new General Manager at (847) 998-5200, or via email at jim.iverson@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Jim Iverson, General Manager.

June 15, 2012

I was purchasing a JX for my husband as a surprise, and this dealership kept it hush hush for me. They are considerate of peoples time, and extremely friendly. Our household is known for purchasing cars, More

by bigmommybarbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
June 01, 2012

Fields Infiniti team was very helpful, patient, and provided information I requested promptly! I look forward to the Fields Infiniti experience for many years to come. More

by lgrod3824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Orozco, Jim Iverson, Steve Squillo
May 29, 2012

I live about 3 hours away from the dealership and there is no Infiniti dealership within my local so I requirement I had was to conduct as much of the transaction as possible over the internet. A lot of d More

by samoore627
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and Rene
May 29, 2012

Fields Inifiniti represents the gold standard for dealer services and venue amenities. Knowing that I will lease a new car for the next 39 months, the prospective experience with the dealer and its services More

by vindom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Chavez
May 26, 2012

I found the car that I wanted online. We went in to look at it, test drove it, and bought it. It was such an easy process. Adam even helped us get the price down a little. It was already the best deal in Ch More

by adiva1228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
May 02, 2012

Adam was very helpful, knowledgeable about the car,and honest. I was treated like a king while at the dealership and he also took the time to show me some cool features on the car. More

by Jimmie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
April 24, 2012

This was one of those rare times that I felt he really This was one of those rare times that I felt he really wanted me to be happy. Straight to the point, very helpful, and with no sense of pressure. More

by jfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
April 15, 2012

We went in to purchase a slightly used car for our son We went in to purchase a slightly used car for our son and were very pleased with our whole experience. Adam was great, he seemed to know just what More

by cheslak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
March 26, 2012

While buying a car can be a very stressful situation in this economy, my experience was quite different. After I test drove the car I was going to buy I sat down with Adam as he helped me through the paper More

by mtentler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
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