
MINI of Glencoe North Shore
Glencoe, IL

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You can't beat the overall experience. From sales experience (worked with Rene Chavez) to the ongoing service. The entire staff is friendly, attentive and fast! The inside of the dealership is impe experience (worked with Rene Chavez) to the ongoing service. The entire staff is friendly, attentive and fast! The inside of the dealership is impeccable and the food they serve to clients waiting for servicing is delicious! More
I went into Fields to buy a new 2012 Infiniti FX 35. The service and attention I received from Rene and Rocky was unmatched. They catered to all my needs and answered all my questions honestly and thoughtf service and attention I received from Rene and Rocky was unmatched. They catered to all my needs and answered all my questions honestly and thoughtfully. Rene organized numerous test drives and went above and beyond to try and complete a deal and make me happy. While the final price they gave me was incredibly agressive, I decided to buy another make of car. I did however stay within the Fields family when I purchased the other car. I would highly recommend Fields Infiniti and Rene Chavez if your in the market for a car. More
This dealership, and in particular, Rene Chavez, was a pleasure to work with. Usually the car shopping experience is tense and stressful. Throughout our search for a vehicle, this dealer ship stood out. pleasure to work with. Usually the car shopping experience is tense and stressful. Throughout our search for a vehicle, this dealer ship stood out. It was clear they wanted you to have a good experience and be satisfied with your purchase. Rene is an excellent communicator and was always available via phone and text. Even after the sale was made, his follow-up was excellent. I would highly recommend Field's Infiniti in Glencoe and ask for Rene. More
Great buying experience at this dealership. Friendly, no pressure sales. Rene Chavez and Sam Badro did a really nice job addressing our questions and needs. pressure sales. Rene Chavez and Sam Badro did a really nice job addressing our questions and needs. More
Rene was the consummate professional. Overall knowledge was very enlightening and he followed up with everything that he could. In short he was absolutely great! was very enlightening and he followed up with everything that he could. In short he was absolutely great! More
Fields Infiniti is an outstanding operation. The place is beautiful, upscale and conveniently located right off the Edens. The service department is exceptional; they are friendly, thorough, detailed, pa is beautiful, upscale and conveniently located right off the Edens. The service department is exceptional; they are friendly, thorough, detailed, patient with technical explanations, timely and responsive. The Sales Staff is professional and honest with a high degree of integrity. There's no bate and switch and their pricing is lower than their competition's or they will match your best price. I've had several Infiniti automobiles and have been extremely happy them. My most recent salesman, Rene Chavez, was great to work with and enhanced the overall car purchase experience. Field's even has a cafeteria and the food ain't bad plus the kids love the free popcorn and juices. I like the free car wash. More
Worst than going to the dentist. Rudeness and games abound. Will sit you in front of main manager's office while the floor salesman works you from the other side. The two will then play "good cop- bad abound. Will sit you in front of main manager's office while the floor salesman works you from the other side. The two will then play "good cop- bad cop" with you. Totally will ignore a valid offer that does not generate insane inflated profitable margins for them. This dealership is located in an affluent area where they can demand prices above fair market value. They absolutely will not deal below these prices. Save time and frustration and go elsewhere unless you enjoy overpaying and just downright rude snobby behavior. Better yet, make a dentist appointment and you are sure to have a better experience! More
Rene was a wonderful sales associate who found me the perfect car for my needs. I originally came into the dealership thinking I wanted one vehicle (G25), but ended up purchasing the G37x because he lis perfect car for my needs. I originally came into the dealership thinking I wanted one vehicle (G25), but ended up purchasing the G37x because he listened to what I was looking for in a car and then found me the perfect fit. Fields Infiniti offers so many helpful services (e.g. free car wash, breakfast/lunch). Due to the amenities and Rene's commitment to customer service, I can see the value of purchasing a vehicle from Fields. I'd recommend Rene and Fields to anyone looking for a luxury vehicle. More
Probably my best car buying experience ever. Rene was a great help and very easy to work with. Got a great deal for my trade-in and the purchase price I wanted for my new Infiniti. If you're considering an great help and very easy to work with. Got a great deal for my trade-in and the purchase price I wanted for my new Infiniti. If you're considering an Infiniti for your next vehicle, give Fields and Rene a call. Their inventory is priced below the rest of the market and they know these cars inside and out. Oh and free unlimited car washes! John - Chicago, IL More
Excellent service with full information and wonderful facilities catering to every customer and visitor's needs. Friendly and supportive staff, clean environment, exceptional service from every person on facilities catering to every customer and visitor's needs. Friendly and supportive staff, clean environment, exceptional service from every person on the floor and always a smile no matter what. Highly Recommended! More