
MINI of Glencoe North Shore
Glencoe, IL

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This was by far least stressful car purchasing experience I ever had. Rene understood what I was looking for, help me find car that fit my needs, and worked to put me in the car while working with my budget I ever had. Rene understood what I was looking for, help me find car that fit my needs, and worked to put me in the car while working with my budget. I have already told my wife that the next car we purchase will be from Rene. We have purchased cars from other local dealers and have always walked away feeling like we had been taken advantage of. This was the first time we ever bought a car and felt that the salesman and dealership had our best interests as their priority. The facilities were amazing and very accomodating. I will definitely recommend Fields dealerships to friends/family/colleagues and will refer them to Rene. More
My experience at Fields Infiniti was the best car buying experience I have ever had. I found a used car that they were selling on AutoTrader.com and contacted them via email. From that point on, they were experience I have ever had. I found a used car that they were selling on AutoTrader.com and contacted them via email. From that point on, they were nothing but helpful. I live about 5 1/2 hours away from the dealership, so I wanted to have everything in order before I made the trip there. I dealt with John David over the phone and via email to work out all of the pricing and trade-in negotiations. He found every way possible to make the deal work for both of us. When I made it to the dealership a few days after we made the deal, the service exceeded my expectations in every way possible. I pulled into the parking lot and they had the vehicle I was purchasing waiting in front for me. I then walked inside and before I could even ask, they greeted me saying, "Are you looking for John?" John David introduced himself and then introduced me to Rene Chavez, who was going to take over the paperwork portion of the car deal. They were both very friendly, as Rene guided me over to their "in-house" chef, who provided my father, my sister, and myself with a delicious free meal and drinks. John then came over to us to let us know that the vehicle was running and ready to take for a test drive whenever we were ready. We did so, then when we returned, Rene told us to make ourselves at home, with their many amenities (computers with internet access, movie theater, popcorn machine, television with leather furniture to relax in), while he got all the paperwork in order so we could get on our way. The visit was very fast, very comfortable, and very friendly. I think this is how a dealership should operate. The dealership was amazing and the staff was stellar. I was worried about making a 5 1/2 hour trip and then having a horrible experience. This was not the case in any way, shape, or form. I will be referring everyone I know that is looking for a vehicle to Fields Infiniti, and when I am in need of a new vehicle again, they will be the first dealership on my list. Thank you for an excellent car buying experience! More
I thought I was purchasing a car but after I walked in, it was obvious that Fields Infiniti provides more than the imaginable. I found the FX35 on the internet at about noon on Wednesday and by Thursday I it was obvious that Fields Infiniti provides more than the imaginable. I found the FX35 on the internet at about noon on Wednesday and by Thursday I was driving home my dream car. When you stop in to Fields make sure you ask to meet Rene, he is the MAN! A real people's person who does more than just sell and when he offers to have his chef make you breakfast...He's not kidding! There's a chef on site ready to make your shopping experience tasty. The price was good, the car is great, but the service is off the charts!!! More
I was very pleased with friendly service at Fields Infiniti. Jim worked diligently to insure that I left happy AND with the car I wanted. This has been the best car buying experience I've have thus fa Infiniti. Jim worked diligently to insure that I left happy AND with the car I wanted. This has been the best car buying experience I've have thus far. Fields Infiniti has found a life long customer in me. I would recommend this dealership to all of my family and friends. More
The dealership goes above and beyond to accommodate and please all customers. Viktor V was very helpful, patient and not pushy at all. He was so wonderful to work with. I would highly recommend this dealer please all customers. Viktor V was very helpful, patient and not pushy at all. He was so wonderful to work with. I would highly recommend this dealership to anyone purchasing a car in the near future. Thank you for all of your help! More
I have been dealing with Fields Auto for almost 20 years. My family and friends all bought their cars at various Fields locations from Infiniti to Volvo to BMW. The Fields organization stands behind all of My family and friends all bought their cars at various Fields locations from Infiniti to Volvo to BMW. The Fields organization stands behind all of the vehicles that they sell. Mr Chavez was very professional, courteous, and definitely not pushy in any way. He is very knowledgeable and really cares about giving the customer their own chance to decide on that which will make them happy. In this economy purchasing an automobile is a very big expense and should not be trivialized by greedy sales people like at other dealerships. Fields is a wonderful organization and now that Mr Iverson has joined the team, they are that much better. More
The entire experience of purchasing my 2012 G37x was pleasant except paying for it of course. LOL The car is awesome and Sal did everything he could to speed up the process. I love the cafe and so pleasant except paying for it of course. LOL The car is awesome and Sal did everything he could to speed up the process. I love the cafe and social aspect of the dealership.Everyone is very friendly and relaxed which is different from every other car dealer I have visited. More
Great service, great people, great cars! Highly recommend to visit. Please ask for sales person Andy. He can help you to make the best choice in the car! to visit. Please ask for sales person Andy. He can help you to make the best choice in the car! More
Excellent service! Worked fast and had a strong customer service focus. Andy Hernandez is a top notch Salesman and works for you. Highly recommended! Great value and incredible facility....come hungry... service focus. Andy Hernandez is a top notch Salesman and works for you. Highly recommended! Great value and incredible facility....come hungry....all sorts of treats to eat while you shop or wait. If you are in the market for a new car, go see Andy at Fields Infiniti. More
I have been more impressed with Fields Infinity than any dealership that I have ever been in. Additionally, Andy is by far the best and most professional car salesperson that I have ever worked with. dealership that I have ever been in. Additionally, Andy is by far the best and most professional car salesperson that I have ever worked with. More