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MINI of Glencoe North Shore
Glencoe, IL
271 Reviews
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Showing 271 reviews
July 29, 2011
I bought my car and it was missing second key and cargo net.Sales person promissed me to take care of it. Newer called me back.I went to dealer and talk to him and he was bla bla ill call you.Its been 2 m net.Sales person promissed me to take care of it. Newer called me back.I went to dealer and talk to him and he was bla bla ill call you.Its been 2 month since,nothing happend.I had to get it myself. Dont deal with this guy... More
by imperator1263
Employees Worked With
Sal Safavi
June 28, 2011
We purchased our new QX 56 from Fields Infinit. We had excellent experience with our sales man - Bill - and the showroom manager - Steven -. However, Mr. Adrian Bastea was extremely rude and unprofessiona excellent experience with our sales man - Bill - and the showroom manager - Steven -. However, Mr. Adrian Bastea was extremely rude and unprofessional when we were signing the paperwork. He was verbally abusive and even said " You should not have bought the car from here ". We were deeply insulted. We are reporting this all the way up to the owner of the dealership and to Infiniti USA. We do not want other customers to be treated the sameway we were treated. More
by Chicagoman2011
Employees Worked With
Adrian Bastea
June 15, 2011
Stay away from this dealer. I ordered a new G and when the car finally came in they wanted another $1,200 for it and would not honor the deal that they made in writing. After speaking with the sales manag the car finally came in they wanted another $1,200 for it and would not honor the deal that they made in writing. After speaking with the sales manager and GM I left in disgust. I was thinking of suing them over this, instead I filed a complaint and then I purchased my G from another infinity dealer. Life is too short to deal with this kind of BS. More
by ej2000
Employees Worked With
Tim, Matt, Brian
May 25, 2011
Subject: My Buying Experience Steve, just wanted to say Subject: My Buying Experience Steve, just wanted to say thanks with a special call out to Jamie Fernandez. You are fortunate to have him on your Subject: My Buying Experience Steve, just wanted to say thanks with a special call out to Jamie Fernandez. You are fortunate to have him on your team! He is a pleasure to work with, and I found his knowledge of the product and delivery of service after the sale outstanding. I purchased my FX from Fields based upon my overall impression of your dealership and found this to be the most professional experience in my search for my new car. Know that I will do my best to encourage my business associates and friends to consider Fields! More
by fooddude
Employees Worked With
Jamie Fernandez
October 01, 2009
Bought two cars from the same dealership: 2003 FX45(in 2003) and 2009 G37 Convertible (in 2009) and had the same saleman. The decision to purchased my second car from Fields of Glencoe was the Service Dep 2003) and 2009 G37 Convertible (in 2009) and had the same saleman. The decision to purchased my second car from Fields of Glencoe was the Service Department. They were very helpful and courteous. They remember my name. More
by sinned2
Employees Worked With
Bill Mullarkey
October 01, 2009
Vitaly and the people at Fields Infiniti in Glencoe are fantastic to work with, easy and comfortable to buy a car from. I would definately recommend purchasing new or used from them. The customer experie fantastic to work with, easy and comfortable to buy a car from. I would definately recommend purchasing new or used from them. The customer experience and service is top notch. I trust them and will buy my future cars from them. More
by levinbm
Employees Worked With
Vitaly Kheifets
October 01, 2009
Excellent experience from looking at vehicles to closing. I would highly recommend them for anyone looking at new or used cars. First class operation and experience. The sales people know their product and m I would highly recommend them for anyone looking at new or used cars. First class operation and experience. The sales people know their product and models extremely well. They don't force you into anything you don't need and make you feel comfortable during the whole process. More
by john.btlr1
Employees Worked With
Steve McDonald and Mr. Douglass
April 25, 2007
I found a used vehicle on-line at Fields Infinity. Contacted dealer. Made deal and verified accepted purchase price. I arranged my financing, arranged insurance, arranged registration and license, g Contacted dealer. Made deal and verified accepted purchase price. I arranged my financing, arranged insurance, arranged registration and license, gave $1000 deposit via phone. Made arrangements to fly to Illinois. Got a call two days later from salesman that vehicle had been sold to someone else. Deposit refunded but I am NOT HAPPY. Ethics and integrity are not part of Fields Infinity business conduct. Mark Hartness More
by TheBear
Employees Worked With
Glen Robinson
March 21, 2007
While I’m have really bad luck with a 2007 M35X with rattles and squeaks coming from all areas of the dashboard my concern now is with the dealerships. I would never go back to Field’s Infiniti in with rattles and squeaks coming from all areas of the dashboard my concern now is with the dealerships. I would never go back to Field’s Infiniti in Glencoe, IL where I bought the car. They seem to want to feed you breakfast or lunch rather that fix your car. Their attempt to fix the car seem to have made the squeaks and rattles worse. I tried to call the service managera few times after I picked the up the car and he won't return my phone calls. I even tried the general manager and he will not return my phone call. Talk about poor customer service, and this dealership takes FIRST PLACE! More
by tmiele
March 09, 2007
Poor service. They had my car for a few days and didn’t fix it. I tried to call the service manager to discuss the problems - he will not return my numerous phone calls. I also tried to talk to the didn’t fix it. I tried to call the service manager to discuss the problems - he will not return my numerous phone calls. I also tried to talk to the general manager. Seems like he is always in meeting and yes, he doesn’t return phone calls either. I’m hoping not all Infiniti dealers are like Field’s Infiniti. More
by tmiele
Employees Worked With
Service Manager
