MINI of Madison

Well I was impressed on how things went I was never told my truck was going to be there 3 weeks and told them I needed it for the 4th of July weekend to pull my boat they said they could put it back togethe my truck was going to be there 3 weeks and told them I needed it for the 4th of July weekend to pull my boat they said they could put it back together enough for me to use then bring it back after so they could work on it I said no get it done I needed it back then, then told another date and they said they were working on it so I drove through to see if it was outside and it was not being worked I was not happy and then they didn’t have it ready for the promised date so I don’t think I will be coming back sorry More

I needed to have the windshield replaced on my Honda HRV. April was very helpful. April was very helpful. More

Everyone was kind, friendly and knowledgeable. My husband told the young woman his last name and she immediately said his first name and what we were there for!!! We were amazed. Appreciated th My husband told the young woman his last name and she immediately said his first name and what we were there for!!! We were amazed. Appreciated the video of what was wrong with the car. GREAT JOB with everything! More

Took mini in for service/warranty work everything done very thorough technicians great people, great service very thorough technicians great people, great service More

Easy online scheduling, helpful advisors, video sent to me of my car's safety inspection, great customer service! me of my car's safety inspection, great customer service! More

I’ve been going to Mini of Madison since June of 2010! Their customer service is topnotch as is their excellent technical service. They make me feel welcome every single time I go to Mini of Madison. Their customer service is topnotch as is their excellent technical service. They make me feel welcome every single time I go to Mini of Madison. More

Great techs, great advisors, easy to work with, prices are fair and work is done in a timely fashion. are fair and work is done in a timely fashion. More

Fair deal offered right away, knowledgeable sales person made this easy. To make a buying decision. made this easy. To make a buying decision. More

Eager to be in touch with their customers. They send text messages and videos of the work they are doing for you. They send text messages and videos of the work they are doing for you. More

Seriously fantastic. I'm a somewhat new Mini owner, and I'm so impressed with the level of service from Marissa and her wonderful team. The video inspections are super aw I'm a somewhat new Mini owner, and I'm so impressed with the level of service from Marissa and her wonderful team. The video inspections are super awesome and transparent & they're great at communicating what's going on with my vehicle. Also, I had a super sweet loaner vehicle that I definitely wanted to keep 🤣 More