MINI of Madison

A Square Deal from Great People I was shopping online for a particular Volvo that is no longer made, and Mini of Madison had one in their pre-owned inventory. I'd never bought a car I was shopping online for a particular Volvo that is no longer made, and Mini of Madison had one in their pre-owned inventory. I'd never bought a car online before, and already had very bad experiences with a couple Volvo dealers who seemed to enjoy putting me at a competitive disadvantage with any in-person buyer they could find. I was ready to give up when I found Mini of Madison's online listing. They treated me fairly and never made me feel I was at a disadvantage because I was talking to them over the phone, rather than in person. I really felt good about my dealings with them, even before I met them! Ultimately, my wife and I flew to Madison, met the team, and drove and bought the car (and then drove home to NJ). Everyone we dealt with was really a pleasure -- helpful and accommodating, but no pressure, and no "sales-speak". Jeff in customer service worked really hard to locate which Zimbrick dealership had this car, and Kyle Fetters was truly a delight to have as a salesperson. I would buy a car from him again. Finally, Mike Christian (Finance Magr.) also made the process a breeze. Being from NJ, it might be tough to buy my next car from Mini of Madison, but who knows? We'd love to. More

Leasing a new car After having a mini clubman and our lease was up we wanted to upgrade to an all4 countryman turbo for our next lease. We were very specific on our do After having a mini clubman and our lease was up we wanted to upgrade to an all4 countryman turbo for our next lease. We were very specific on our down payment, monthly payment and the perfect mini options for us. Turns out there were only 2 in the whole country at this time. Mini of Madison came thru first time. Our salesperson, Lisa Stoffer, was very professional and we never felt anything but comfortable when working with her. We have experienced all of our service with Mini of Madison and it was always first class! We have dealt with another mini dealership in the past and they wouldn't consider the deal we got with Mini of Madison. Thank You Mini...WE LOVE OUR MINI!!! Scott and Scotti Petersen More

Absolutely Sharktastic!!! Best Experience Ever! After searching many car lots I had "THOUGHT" I had landed a vehicle I wanted at Metro Ford of Madison, the customer service and helpfulness there was After searching many car lots I had "THOUGHT" I had landed a vehicle I wanted at Metro Ford of Madison, the customer service and helpfulness there was so awful I backed out and we started looking else where. We actually went to MINI of Madison because we saw a vehicle online in our price range and awesome mileage, but when we got there the vehicle had already sold. Kyle asked what we were in the market for went inside came back out and showed us another vehicle that was a little high on our price range, so he dropped the price without question. I test drove it and loved it, he was so helpful and professional, listened to what I needed and my concerns, kept me informed every step of the way. Great communication! I could not have asked for a better car buying experience from this group of people!!!! Seriously Sharktastic!!!!!! Thank you for a wonderful car buying experience! More

Operations manager Kyle and the whole staff did an excellent job establishing a fair price, quaint atmosphere and treated my family with respect. We had a joyous experie Kyle and the whole staff did an excellent job establishing a fair price, quaint atmosphere and treated my family with respect. We had a joyous experience. More

Great Service! After running a 5k in Fitchburg, my husband and I decided to drive through the Mini of Madison lot. We had been searching for a car for over six month After running a 5k in Fitchburg, my husband and I decided to drive through the Mini of Madison lot. We had been searching for a car for over six months and were pretty sick of researching cars, talking about cars, looking at cars, test driving cars (I think you get the idea). As we looked over the cars, two BMWs caught our eye. Within minutes, Kyle Fetters came outside to greet us and to see if we had any questions. Needless to say, we ended up test driving one of the BMWs and loved it. The "course" Mini of Madison has outlined for customers to use is fabulous and Kyle was awesome. As Kyle provided us with information about the vehicle, my husband and I really got a feel for the car in all situations: curves, bumps, straightaways, even the highway. When we got back to the dealership, we looked at the other BMW 328i and discussed the differences. We loved the color, the heated leather seats, sunroof, and the low mileage so we decided we would like to test drive it. This time Kyle let us test drive it by ourselves and my husband and I got to talk about our options. We decided that if we could get the price down a couple hundred dollars, we would buy it. During negotiations, Kyle was very friendly, honest and answered all of our questions. My husband is the Inside Sales Director of a company and is a very hard sell, so I didn't think we were actually going to purchase the car. However, we did and we absolutely love it! There is no way we would have bought our 2009 BMW 328i if we hadn't worked with Kyle. He is definitely the nicest, yet most professional car salesman my husband and I have worked with. More

Cindy and Reggie Plac's experience We had a VERY pleasant experience with Kyle Fetters at Zimbrick Mini! Everything we asked of him he would see if he could do it! He was nice, classy, We had a VERY pleasant experience with Kyle Fetters at Zimbrick Mini! Everything we asked of him he would see if he could do it! He was nice, classy, professional and very helpful. While waiting to see the finance person Kyle checked on us twice to make sure we were comfortable and had no time constraints. My husband and I were very pleased with the first time EVER dealing with Kyle and Zimbrick! Thank you! Satisfied customers, Reg and Cindy Plac More

Great Experience Thank you to Kyle Fetters for working with us to get a great price on a MINI Countryman. What a fantastic car! I've always appreciated Zimbricks excel Thank you to Kyle Fetters for working with us to get a great price on a MINI Countryman. What a fantastic car! I've always appreciated Zimbricks excellent customer service. Another thank you to Matthew Schultz in finance for providing an excellent experience, providing us with great information and lot's of laughs. I've already passed on this experience to family and friends. Another great transaction from Zimbrick. More

Excellent Service I saw my dream car on the lot and the next day I set up an appointment to take it for a test drive. It's best to leave the stigma of car dealerships b I saw my dream car on the lot and the next day I set up an appointment to take it for a test drive. It's best to leave the stigma of car dealerships behind before taking a trip to Mini of Madison—I was very impressed with both the friendliness and willingness of the staff to go above and beyond to assist me. Kyle offered to come in that day and meet me for a test drive, despite it being his day off. I fell in love with the 2011 Mini Clubman! From love at first sight up until I was given the keys, the experience was awesome and greatly emphasized by the charisma of the staff. Kyle was knowledgable and seemed very passionate about his job, which is a huge plus when it comes to working with a salesman. The finance manager was great to work with as well. My boyfriend and I are so excited to take the Mini out for some rides and we couldn't be anymore grateful for the experience we had. More

Great experience - would recommend Right away I felt welcomed and comfortable. Kyle Fetters was very personable and down - to - earth. The process was very easy and hassle - free. He ma Right away I felt welcomed and comfortable. Kyle Fetters was very personable and down - to - earth. The process was very easy and hassle - free. He made sure to answer all my questions and made the process a fun one - especially having the red bow on my newly purchased car! I would highly recommend this dealership and sales consultant. More

weeeee fun! Actually was fun to goto car dealership for a new car! Very knowledgeable, fair in price and didn't add in anything I wasn't looking for. Plus made Actually was fun to goto car dealership for a new car! Very knowledgeable, fair in price and didn't add in anything I wasn't looking for. Plus made the experience fun. I can't wait to be driving my mini! More