MINI of Madison

Great Service! After running a 5k in Fitchburg, my husband and I decided to drive through the Mini of Madison lot. We had been searching for a car for over six month After running a 5k in Fitchburg, my husband and I decided to drive through the Mini of Madison lot. We had been searching for a car for over six months and were pretty sick of researching cars, talking about cars, looking at cars, test driving cars (I think you get the idea). As we looked over the cars, two BMWs caught our eye. Within minutes, Kyle Fetters came outside to greet us and to see if we had any questions. Needless to say, we ended up test driving one of the BMWs and loved it. The "course" Mini of Madison has outlined for customers to use is fabulous and Kyle was awesome. As Kyle provided us with information about the vehicle, my husband and I really got a feel for the car in all situations: curves, bumps, straightaways, even the highway. When we got back to the dealership, we looked at the other BMW 328i and discussed the differences. We loved the color, the heated leather seats, sunroof, and the low mileage so we decided we would like to test drive it. This time Kyle let us test drive it by ourselves and my husband and I got to talk about our options. We decided that if we could get the price down a couple hundred dollars, we would buy it. During negotiations, Kyle was very friendly, honest and answered all of our questions. My husband is the Inside Sales Director of a company and is a very hard sell, so I didn't think we were actually going to purchase the car. However, we did and we absolutely love it! There is no way we would have bought our 2009 BMW 328i if we hadn't worked with Kyle. He is definitely the nicest, yet most professional car salesman my husband and I have worked with. More

Cindy and Reggie Plac's experience We had a VERY pleasant experience with Kyle Fetters at Zimbrick Mini! Everything we asked of him he would see if he could do it! He was nice, classy, We had a VERY pleasant experience with Kyle Fetters at Zimbrick Mini! Everything we asked of him he would see if he could do it! He was nice, classy, professional and very helpful. While waiting to see the finance person Kyle checked on us twice to make sure we were comfortable and had no time constraints. My husband and I were very pleased with the first time EVER dealing with Kyle and Zimbrick! Thank you! Satisfied customers, Reg and Cindy Plac More

Great Experience Thank you to Kyle Fetters for working with us to get a great price on a MINI Countryman. What a fantastic car! I've always appreciated Zimbricks excel Thank you to Kyle Fetters for working with us to get a great price on a MINI Countryman. What a fantastic car! I've always appreciated Zimbricks excellent customer service. Another thank you to Matthew Schultz in finance for providing an excellent experience, providing us with great information and lot's of laughs. I've already passed on this experience to family and friends. Another great transaction from Zimbrick. More

Excellent Service I saw my dream car on the lot and the next day I set up an appointment to take it for a test drive. It's best to leave the stigma of car dealerships b I saw my dream car on the lot and the next day I set up an appointment to take it for a test drive. It's best to leave the stigma of car dealerships behind before taking a trip to Mini of Madison—I was very impressed with both the friendliness and willingness of the staff to go above and beyond to assist me. Kyle offered to come in that day and meet me for a test drive, despite it being his day off. I fell in love with the 2011 Mini Clubman! From love at first sight up until I was given the keys, the experience was awesome and greatly emphasized by the charisma of the staff. Kyle was knowledgable and seemed very passionate about his job, which is a huge plus when it comes to working with a salesman. The finance manager was great to work with as well. My boyfriend and I are so excited to take the Mini out for some rides and we couldn't be anymore grateful for the experience we had. More

Great experience - would recommend Right away I felt welcomed and comfortable. Kyle Fetters was very personable and down - to - earth. The process was very easy and hassle - free. He ma Right away I felt welcomed and comfortable. Kyle Fetters was very personable and down - to - earth. The process was very easy and hassle - free. He made sure to answer all my questions and made the process a fun one - especially having the red bow on my newly purchased car! I would highly recommend this dealership and sales consultant. More

weeeee fun! Actually was fun to goto car dealership for a new car! Very knowledgeable, fair in price and didn't add in anything I wasn't looking for. Plus made Actually was fun to goto car dealership for a new car! Very knowledgeable, fair in price and didn't add in anything I wasn't looking for. Plus made the experience fun. I can't wait to be driving my mini! More

Excellent sales experience with Kyle. He's enthusiastic and knowledgable about the product, and straightforward in the negotiations - there were absolutely no surprises when I signed the lease enthusiastic and knowledgable about the product, and straightforward in the negotiations - there were absolutely no surprises when I signed the lease papers to my new MINI. I'll definitely be back in another 3 years for my next MINI. Thanks Kyle! More

Kyle was easy to work with. He answered all of our questions fully, helped us take a good test drive in the model we bought, and explained the differences between our trade in and the one we were buyi questions fully, helped us take a good test drive in the model we bought, and explained the differences between our trade in and the one we were buying. The next day he called to see if we had any follow up questions or problems after having had the car for a day. More

Sheena was very helpful when it came to discussing financial options. She gave detailed explanations and allowed enough time to consider the choices. I would recommend Sheena if you have any financi financial options. She gave detailed explanations and allowed enough time to consider the choices. I would recommend Sheena if you have any financial questions. More

I accompanied my daughter recently when she bought a 2013 mini with the expert guidance of Kyle and assistance in developing the financials from Sheena. Kyle was exceptionally personable and knowledgeable a mini with the expert guidance of Kyle and assistance in developing the financials from Sheena. Kyle was exceptionally personable and knowledgeable about the product. His attention to detail and excellent communication skills were noticeable assets that made my daughter and myself confident we had the right person to work with. I would and probably will purchase a mini with his help in the near future. I also appreciated Sheena's ability to thoroughly explain the financing options and available warranty programs. With her help, I think my daughter made the very best decision regarding both and greatly appreciated her professional skills. If Kyle and Sheena are representative of your staff, I would compliment you on your excellent choice and obviously superb training. As someone who worked in human services for over 35 years, including supervisory roles, I have a particular appreciation for well trained first contact employees. It will bring me back to you. Thanks. Thom Evans(parent of Mara Evans) More