MINI of Marin

Service is always exceptional. They’ll explain what is necessary and give you a loaner should it take longer than anticipated. I’ve been coming here for 20 years and they’ve taken They’ll explain what is necessary and give you a loaner should it take longer than anticipated. I’ve been coming here for 20 years and they’ve taken care of my car. More

Fast efficient and organized in that the paper work was ready and waiting. Loaner car was a simple process. The return and pick up my Mini was great, it had been washed and vacuumed! ready and waiting. Loaner car was a simple process. The return and pick up my Mini was great, it had been washed and vacuumed! More

Love Marin mini! Orlando is always helpful and the best. Communication via text was great!!!! Orlando is always helpful and the best. Communication via text was great!!!! More

Everything was done remotely in advance. When I arrived the car was ready and paperwork ready. The sales person spent time getting us set up on the app and in the car. Negotiation did not When I arrived the car was ready and paperwork ready. The sales person spent time getting us set up on the app and in the car. Negotiation did not take a bunch of back and forth. It was quick and direct, More

We have been Mini owners for over 10 years and have both purchased and had our vehicles maintained at Mini of Marin - the staff is friendly, attentive and helpful; the service is impeccable! purchased and had our vehicles maintained at Mini of Marin - the staff is friendly, attentive and helpful; the service is impeccable! More

Great team at Mini of Marin, especially Tess Smart! And Orlando is the best service director. And Orlando is the best service director. More

Courteous, efficient and friendly staff. Great service experience. I depend on their expertise to keep my 2021 Mini in optimal driving shape! Great service experience. I depend on their expertise to keep my 2021 Mini in optimal driving shape! More

Basically I have a Mini because I love the service so much. Very helpful even when I stop by unexpectedly. I have an extended service warranty. It's great, I don't worry so much about the cost each ti much. Very helpful even when I stop by unexpectedly. I have an extended service warranty. It's great, I don't worry so much about the cost each time I'm there for a service. More

I live in SF, but I have been going to MINI of Marin for over 10 years despite the hefty bridge tolls and the longer drive. Why? Because I LOVE them. “Love” may sound like a strange word to use for a car over 10 years despite the hefty bridge tolls and the longer drive. Why? Because I LOVE them. “Love” may sound like a strange word to use for a car service shop, right? But every time I go there, seeing Orlando and Heidi, and sometimes saying hello to my master technician Michael L. and also watching him examine my car on video, genuinely gave me joy. Orlando and Heidi somehow turn what is usually a boring, sometimes dreadful chore into a pleasant experience. Plus, there is always a new car for me to drive home while mine is in the shop. Often times drving a new loaner car results with a new car buying on my end. Why not! So I can go back to those guys in Mini of Marin So yes, I really do love the people at MINI of Marin. More

These folks are happy at their jobs. Kind of unusual these days. Competent and cheerful and friendly—quick to smile and laugh. Makes the necessary car checkups that much less of a dr Kind of unusual these days. Competent and cheerful and friendly—quick to smile and laugh. Makes the necessary car checkups that much less of a dreaded errand and more of a happy experience. More