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MINI of Montgomery County
Gaithersburg, MD
170 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 170 reviews
July 26, 2025
Their website showed a Mini I was looking for became 'In Stock' status. I reached out to the dealer and connected with Romario. Romario confirmed the car is at the lot and rushed me to come to the dealer as Stock' status. I reached out to the dealer and connected with Romario. Romario confirmed the car is at the lot and rushed me to come to the dealer as the car will be sold quickly. So I rushed myself from the work and drove a hour and half to find out the car is still in transit. He told me to put a deposit on the car or buy another one from the lot. He texted me emailed me even if I expressed him not to. I'm not sure how this dealer has 4.8 review. More
by MinicooperMD
Employees Worked With
Romario Hernandez
July 08, 2025
Awesome sales associates! Friendly, knowledgeable, wonderfully helpful. Final delivery and paperwork lagged- taking 3 hours! Friendly, knowledgeable, wonderfully helpful. Final delivery and paperwork lagged- taking 3 hours! More
by Hogo
Employees Worked With
Brian Keener, Romario Hernandez
June 12, 2025
We had an excellent experience purchasing our 2025 MINI Countryman at MINI of Montgomery County. Brian Keener was helpful, straightforward, and made the process easy from start to finish. He answered our q Countryman at MINI of Montgomery County. Brian Keener was helpful, straightforward, and made the process easy from start to finish. He answered our questions clearly and worked with us to secure the best deal and financing through MINI Financial Services. The test drive was genuinely fun, and we never felt pressured — just well looked after. We’re delighted with our new MINI and would recommend Brian and the team at MINI of Montgomery County. More
by danachris
Employees Worked With
Brian Keener
May 24, 2025
Great customer service from Emily. Patient, help, knowledgeable. Responding to our concerns was huge to us. Very good personal attention. Thank you Patient, help, knowledgeable. Responding to our concerns was huge to us. Very good personal attention. Thank you More
by arvetteleakedavis1
Employees Worked With
Emily
May 19, 2025
Bought my first Mini last week. Emily was fantastic to work with—friendly, knowledgeable, and made the whole process smooth and stress-free. Highly recommend her if you're looking f Emily was fantastic to work with—friendly, knowledgeable, and made the whole process smooth and stress-free. Highly recommend her if you're looking for a new car! More
by lyu
Employees Worked With
Emily
May 07, 2025
I had the best car buying experience working with Brian. His knowledge about the vehicle I ended up purchasing was exceptional. It was my first time considering an electric vehicle so I was put at ease rega His knowledge about the vehicle I ended up purchasing was exceptional. It was my first time considering an electric vehicle so I was put at ease regarding any concerns I had. More
by jonathancre8ive
Employees Worked With
Brian Keener
April 11, 2025
I can't say enough great things about my experience with Emily Ortiz and her fantastic team at Mini. From the moment I walked in, she was kind, patient, and professional. She took the time to understand my Emily Ortiz and her fantastic team at Mini. From the moment I walked in, she was kind, patient, and professional. She took the time to understand my situation and worked hard to find the perfect financing solution that fit me just right. Thanks to her, I’m now driving the exact car I wanted—and I honestly couldn't be happier with the entire experience. If you're looking for someone who genuinely cares and goes the extra mile, she's the one. Absolutely recommend! More
by RosyB
Employees Worked With
Emily Ortiz
