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MINI of Montgomery County

Gaithersburg, MD

4.8
166 Reviews
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820 Russell Ave

Gaithersburg, MD

20879

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Showing 166 reviews

May 24, 2025

Great customer service from Emily. Patient, help, knowledgeable. Responding to our concerns was huge to us. Very good personal attention. Thank you More

by arvetteleakedavis1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily
May 27, 2025 -

MINI of Montgomery County responded

Thank you for sharing your experience! We're delighted to hear that Emily provided attentive and knowledgeable service at MINI of Montgomery County. We appreciate your feedback and look forward to assisting you again in the future!

May 19, 2025

Bought my first Mini last week. Emily was fantastic to work with—friendly, knowledgeable, and made the whole process smooth and stress-free. Highly recommend her if you're looking f More

by lyu
Recommend Dealer
Yes
Employees Worked With
Emily
May 19, 2025 -

MINI of Montgomery County responded

Thank you for sharing your experience with us at MINI of Montgomery County! We're delighted to hear that Emily made your first Mini purchase smooth and stress-free. Enjoy the ride, and we appreciate the recommendation!

May 07, 2025

I had the best car buying experience working with Brian. His knowledge about the vehicle I ended up purchasing was exceptional. It was my first time considering an electric vehicle so I was put at ease rega More

by jonathancre8ive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener
May 08, 2025 -

MINI of Montgomery County responded

Jonathan, we're delighted to hear that Brian made your car buying experience at MINI of Montgomery County exceptional! It's great to know he helped ease any concerns about transitioning to an electric vehicle. Enjoy the ride!

April 11, 2025

Outstanding service from Brian Keener and team for our red and black Mini Countryman ALL4 EV. More

by sidgetz01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener
Apr 11, 2025 -

MINI of Montgomery County responded

We are glad to hear that Brian and the MINI of Montgomery County team provided outstanding service. Thanks for your feedback, and enjoy the Mini Countryman ALL4 EV!

April 11, 2025

I can't say enough great things about my experience with Emily Ortiz and her fantastic team at Mini. From the moment I walked in, she was kind, patient, and professional. She took the time to understand my More

by RosyB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Ortiz
Apr 11, 2025 -

MINI of Montgomery County responded

We're delighted to hear about your positive experience with Emily and the team at MINI of Montgomery County! It's wonderful that they could find the perfect solution for you. Enjoy driving your new car!

March 27, 2025

I've been a customer of MINI of Montgomery County for years and have only had wonderful experiences from sales to service. They are the best; everyone is professional yet down to earth. They are people More

by lsmith1120@verizon.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener, Nick the General Manager
Mar 27, 2025 -

MINI of Montgomery County responded

Thank you for being such a loyal customer and sharing your wonderful experiences with MINI of Montgomery County! We're delighted to hear that our team consistently provides professional yet personable service. We truly appreciate your kind words and look forward to continuing to treat you like family!

March 27, 2025

We purchased a 2021 Mini Cooper EV and had the pleasure of working with Brian Keener. We really appreciated that Brian made an effort to get to know us as well as help us with the process of buying the Min More

by Chuck Fontana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener
Mar 27, 2025 -

MINI of Montgomery County responded

Chuck, we're delighted to hear that Brian made your experience at MINI of Montgomery County enjoyable and efficient. Thank you for choosing us for your 2021 Mini Cooper EV purchase! Enjoy the ride!

March 27, 2025

I can't say enough positive things about Emily and our experience at the Mini Dealer in Montgomery County! Patient. Knowledgable. Responsive. Incredible experience all around! More

by jj
Recommend Dealer
Yes
Employees Worked With
Emily
Mar 28, 2025 -

MINI of Montgomery County responded

We're delighted to hear that Emily provided such a positive experience at MINI of Montgomery County! Thank you for sharing your feedback, and we're thrilled you had an incredible visit. Enjoy the ride!

March 19, 2025

This dealership is great. It is not one of those high pressure dealerships. They take the time to talk to you and fit you with the right car. Many Kudos to Brian Keener - if y More

by michael.mgoldsmith
Recommend Dealer
Yes
Employees Worked With
Brian Keener
Mar 20, 2025 -

MINI of Montgomery County responded

Thank you for the fantastic feedback! We're delighted to hear that Brian and our team at MINI of Montgomery County provided a pressure-free experience. We appreciate your recommendation, and we're here whenever you need us!

February 25, 2025

Love my new 2025 4 door Mini! It's going to take a bit to learn everything on the control panel, but it's not that difficult. Please ask for Brian Keener. He was a gem to work wi More

by prissys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener
Feb 26, 2025 -

MINI of Montgomery County responded

We're delighted to hear you're enjoying your new 2025 4-door MINI from MINI of Montgomery County! Brian is indeed a gem, and we're glad he could assist you with his expertise. If you have any questions as you get familiar with the control panel, feel free to reach out!

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