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MINI of Montgomery County

Gaithersburg, MD

4.6
141 Reviews

820 Russell Ave

Gaithersburg, MD

20879

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Showing 141 reviews

March 20, 2024

I've had my 2014 Mini regularly serviced there for the past couple of years, although I had not purchased it there. Their service last week though was amazing! Mini had died in my driveway with an obvious More

by rjfreedman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Mar 20, 2024 -

MINI of Montgomery County responded

RJ, we're glad to know that Raul and our team at MINI of Montgomery County were able to help you out with your Mini's issue. We strive for integrity in all aspects of our service. Thanks for the fantastic review!

March 01, 2024

Josh and Nick were amazing in helping me find the right mini. The process was seamless from beginning to end. Everyone we encountered was friendly and made sure we were taken care of. More

by JaneenH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Tejada, Nick Kuhar
Mar 04, 2024 -

MINI of Montgomery County responded

Janeen, it's great to know that Josh and Nick were able to assist you in finding the perfect Mini at MINI of Montgomery County. We're glad your experience was seamless and friendly!

February 29, 2024

Brian Keener made my leasing of a Mini Cooper SE a breeze and very enjoyable. More

by samumford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener, Emily, Neil
Feb 29, 2024 -

MINI of Montgomery County responded

We're thrilled to hear Brian made your leasing experience at MINI of Montgomery County a smooth success! Enjoy your new MINI Cooper SE!

February 27, 2024

I had a pleasant experience at this dealership. Everyone that I dealt with was super friendly and helpful. More

by eniyan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener and Kermit Ferguson
Feb 27, 2024 -

MINI of Montgomery County responded

Eniyan, we're glad to know you had a pleasant experience at MINI of Montgomery County. Thanks for the positive feedback!

February 27, 2024

I received the most gracious service from Ms Ortiz. I was most appreciative of her allowing me space and time to make my decisions. She made this a very pleasant experience. More

by Regina Madison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
emily, kermit
Feb 28, 2024 -

MINI of Montgomery County responded

Regina, we're delighted to know that Ms. Ortiz provided you with such a pleasant experience at MINI of Montgomery County! We always strive for our customers to feel comfortable and unhurried in their decision-making process. Thanks for sharing your feedback!

February 02, 2024

It was by far the most friendly and welcoming dealership I have ever dealt with. I was looking for a certain model and contacted the dealership by telephone. Brian Keener was going above and beyond to find More

by göufli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener
Feb 02, 2024 -

MINI of Montgomery County responded

We're absolutely thrilled that you had a great experience with Brian and the rest of our team at MINI of Montgomery County! It's wonderful to hear that your journey was worth every mile. We look forward to assisting you again in the future — happy driving!

January 10, 2024

Had a great time at the dealership. Docked a star for no snacks/coffee during a 2 ish hour wait for service. More

by allison.marier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Tejeda
Jan 10, 2024 -

MINI of Montgomery County responded

Allison, we're glad to know you had a great time working with our team at MINI of Montgomery County. We also appreciate your note about the snacks and coffee during service wait times - it's definitely something for us to consider! We thank you for your feedback and hope to see you again in the future!

January 07, 2024

love everything about the experience. The mini is amazing and so was everyone We felt with. More

by pansies77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 08, 2024 -

MINI of Montgomery County responded

Thank you for your confidence in MINI of Montgomery County and for your business. We are grateful to have you as a customer!

January 03, 2024

Service Provider Andy Chiu is always congenial, professional knowledgeable, f/up thorough. It was because of him I chose to this dealership to buy my next car!!! Jose Tejada, sales man, continued More

by Deev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Tejeda, Andy Chiu
January 01, 2024

No pressure salesmanship and true to their word. Highly recommend Josh Tejada for his professionalism! More

by toni.stinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Tejada
Jan 02, 2024 -

MINI of Montgomery County responded

Toni, we're glad to know you had a positive experience with Josh at MINI of Montgomery County. We appreciate your recommendation and kind words!

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