
MINI of Montgomery County
Gaithersburg, MD
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It was by far the most friendly and welcoming dealership I have ever dealt with. I was looking for a certain model and contacted the dealership by telephone. Brian Keener was going above and beyond to find I have ever dealt with. I was looking for a certain model and contacted the dealership by telephone. Brian Keener was going above and beyond to find my perfect Mini. At the dealership every single person was very nice and the paperwork process was quick and easy. I drove a couple of hours to get there and would do it again in a heartbeat. More
Service Provider Andy Chiu is always congenial, professional knowledgeable, f/up thorough. It was because of him I chose to this dealership to buy my next car!!! Jose Tejada, sales man, continued professional knowledgeable, f/up thorough. It was because of him I chose to this dealership to buy my next car!!! Jose Tejada, sales man, continued the above quality characteristics with charm & patience. I felt well taken care of!!!! I thank them both!!! More
Nothing but 100% satisfaction. Such a great team. Everyone went the extra mile to make the purchase a pleasure. My company is twenty one years old. I recognize that the success Such a great team. Everyone went the extra mile to make the purchase a pleasure. My company is twenty one years old. I recognize that the success of it has been achieved by providing nothing less than Excellent Customer Service. Receiving that same quality experience was a great way to end 2023. More
Since the first moment I entered Montgomery County Mini dealer I es treated with care and kindness. Did not feel pressured to buy and all my questions where answered. I felt at home, with family.. M dealer I es treated with care and kindness. Did not feel pressured to buy and all my questions where answered. I felt at home, with family.. Mr.Brian Keeney took care of me and my car, he was kind and helpful. I would recommend this place to anyone that is looking to buy a car. Thank you Brian!.. More
We love our Mini Cooper! ! Brian K was AMAZING!! Everyone was GREAT! Brian took the time to explain everything to us clearly: his focus on customer satisfaction, professiona ! Brian K was AMAZING!! Everyone was GREAT! Brian took the time to explain everything to us clearly: his focus on customer satisfaction, professionalism, and expertise made the process very smooth and actually pleasant for us!! More
Had a rough start looking for a new car. Dealer lots were sparse and finding the right car—even across the nation—was elusive. I changed my direction and came to Mini. After a false start I Dealer lots were sparse and finding the right car—even across the nation—was elusive. I changed my direction and came to Mini. After a false start I started working with advisor Brian and after searching high and low locating cars that were close but not quite right, I decided to special order just what I wanted (something no other brand was offering me). Mini built the car and then I got it! I got weekly updates on the build, and all the questions I had Brian was able to help with. Back home with the new Countryman, I hadn’t thought up every question I’d need to negotiate personalization/settings process but Brian suggested a spot of helpful little videos for any feature that I couldn’t quite figure out. Lots of menu screens of preferences in the Mini! Cool car. Unique look. Lots of fun. Took some time but a mostly painless dealer experience. More