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MINI of Montgomery County

Gaithersburg, MD

4.6
141 Reviews

820 Russell Ave

Gaithersburg, MD

20879

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Showing 141 reviews

July 13, 2023

Customer Specialist Brian Keener was prompt with his response that included a custom video of the new car. Pleasant experience, and no pressure from the sales team. More

by pdoddanna12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for sharing your feedback. We appreciate your business at MINI of Montgomery County!

July 13, 2023

We had the most pleasant experience with purchasing the right car for my mom. Can't thank Brian enough for his impeccable service and his attention to detail. More

by radpaat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Keener
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for sharing your experience. We are so glad Brian could assist you. Customers like you are why we love doing what we do!

July 08, 2023

Dennis was prompt and provided an excellent customer experience. Every staff member was extremely nice and accommodating. More

by foodie123
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis Andia
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for the feedback. We are so happy Dennis could assist you!

July 03, 2023

The car salesman, Brian Keener, made the experience friendly, quick, and easy. We loved working with him. More

by mkirk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for the five-star rating. We hope to see you again at MINI of Montgomery County!

June 30, 2023

Forget about getting extended service warranty. It will just take forever or near impossible getting a refund from Finance Team or Nick Kumar. More

by Jed Vicencio
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick K./Edio/ Saliba
Aug 03, 2023 -

MINI of Montgomery County responded

Jed, thank you for the feedback. Our General Manager, Nick, has reached out to you to resolve this. If you have any additional unresolved concerns, please reach out directly to Nick as your satisfaction is important to us!

June 24, 2023

What a wonderful buying experience. It was quick and everyone was very friendly and professional. More

by Hsc1991
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for the five-star rating! We are thrilled to hear about your recent experience. Enjoy your new ride!

June 11, 2023

Great service and friendly staff. I had a very pleasant experience which is rare these days. More

by Farid.jalali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for sharing your feedback. Your satisfaction is our top priority at Passport MINI!

June 11, 2023

I purchased my Mini from Dennis last month. Dennis and the team made the purchase easy and went above and beyond to make it look great. While there are other Mini dealerships in the area, this More

by MA mF
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Andia
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for the five-star rating. We are glad Dennis could assist you. Enjoy your beautiful MINI!

June 07, 2023

I had a great experience buying my JCW convertible. Jimmy helped make the process incredibly smooth. Would highly recommend! More

by HankMC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for the feedback. Enjoy your beautiful convertible this summer!

June 01, 2023

Very responsive, organized, and made the purchasing very easy. My sales contact was Joshua Tejeda. He was awesome....very responsive and personable. Highly recommend this dealer. More

by GeorgeKuz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Tejeda
Aug 03, 2023 -

MINI of Montgomery County responded

Thank you for the feedback. We are delighted Joshua could assist you. We appreciate your business at Passport MINI!

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