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MINI of Montgomery County

Gaithersburg, MD

4.6
141 Reviews

820 Russell Ave

Gaithersburg, MD

20879

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Showing 141 reviews

March 25, 2023

This is our second Mini purchased from this dealership. Overall excellent experience from start to finish. Quick and efficient. Salesperson Edio is the absolute best. More

by Radpack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edio
Mar 30, 2023 -

MINI of Montgomery County responded

Thank you for sharing your feedback! We appreciate your business!

March 24, 2023

The best dealership! They are so friendly! Great place for buy a car. Thank you Edio. More

by Luisa Ibarra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edio Alarcon
Mar 30, 2023 -

MINI of Montgomery County responded

Thank you for sharing your experience. We hope to see you again at MINI of Montgomery County!

March 22, 2023

Edio is an oustanding salesman. He made the car selection process very easy and I'm a picky buyer! More

by Jesmith73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edio, Giles
Mar 30, 2023 -

MINI of Montgomery County responded

Thank you for the five-star rating! We hope you enjoy your MINI!

March 18, 2023

Just got a car from this dealership. Josh helped me throughout the entire process. He was very nice and accomodating during the whole thing. He didn't rush us and gladly answered all the More

by canaadriane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Tejeda
Mar 30, 2023 -

MINI of Montgomery County responded

We are so glad to hear about your experience. Enjoy your beautiful MINI!

March 17, 2023

Edio was wonderful! Knowledgeable and helpful and respectful! The whole experience was easy and low stress. More

by Kaspringer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edio
Mar 30, 2023 -

MINI of Montgomery County responded

Thank you for the five-star rating!

March 16, 2023

The process was quick, easy and painless. Edio, my motoring advisor, was the BEST. This dealership has never done me wrong. More

by follebou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edio
Mar 30, 2023 -

MINI of Montgomery County responded

Thank you for the five-star rating! We appreciate your business at MINI of Montgomery County!

March 16, 2023

Excellent and swift service! Salesmen Josh T. And GM Nick K. Provided excellent service and were very welcoming and enjoyable to work with. Highly recommend. More

by brittanynangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh T and Nick K
Mar 30, 2023 -

MINI of Montgomery County responded

We are so happy to hear about your experience! Welcome to our MINI of Montgomery Family!

February 17, 2023

Bought a JCW roadster and within 3 days the transmission light was on. Brought it back and was told they’d fix it at no charge, so far so good. This is my 3rd mini. They gave me a loaner free. That earns th More

by r_measday
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mehrzad
Feb 22, 2023 -

MINI of Montgomery County responded

Rebecca, we are sorry to hear about your recent experience. Passport Auto Group has been serving the DMV for over three decades, and customer satisfaction has always been our top priority. Our Sales Manager, Giles, has reached out to you to resolve this. Please reach out directly to Giles at 240-492-056 for further assistance.

February 16, 2023

Should have gone with my gut instinct! ! Buyers beware if you are purchasing a used non MINI vehicle from here. I purchased a very nice looking 2017 Audi Q7. Salesman and Finance were prett More

by Steph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor, Nick
Mar 23, 2023 -

MINI of Montgomery County responded

Stephane, we are very sorry to hear about any mechanical issues that arose after your vehicle purchase. While the vehicle was with us, it passed all Maryland State Inspection requirements. Had the vehicle required those stated repairs while under our possession, we would have completed them. If you have any additional questions regarding this, please call our store and ask for our Sales Manager, Giles.

August 12, 2022

Mini can only be serviced at a Mini dealer. Cost of service much higher than other service stations. I regret buying a Mini and don’t recommend it. My mini (2013) has less than 30,000 miles. More

by Ande
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy
Aug 22, 2022 -

MINI of Montgomery County responded

Ande, we are sorry to hear you were not satisfied with your recent visit. We need more information from you to find your name in our system. Please email me directly at reviews@passportauto.com with your first and last name and email, and we can look into this further.

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