MINI of Portland

What a great team! I’ve enjoyed Mini of Portland What a great team! I’ve enjoyed Mini of Portland since my daughter’s first Mini, but this time I got my own … David Schmidt was so patient, prof What a great team! I’ve enjoyed Mini of Portland since my daughter’s first Mini, but this time I got my own … David Schmidt was so patient, professional, educational and fun to work with. We ordered this little convertible beauty in March and I was lucky enough to get her in June. Great communication along the way, fair trade in value, easy lease process and a lot of new Mini features to learn about. My only regret is my own bad choice of NOT getting navigation. Why did I NOT get navigation?! I’m so appreciative of David, the Sales manager and the rest of the Mini of Portland team … go there! Get your Mini. More

Dave was friendly and helpful. Everything was ready when we arrived so we could get our new mini quickly. No pushing on extras. A good experience. we arrived so we could get our new mini quickly. No pushing on extras. A good experience. More

Best experience ever buying a car. Dave went the extra mile to make sure I was happy with my purchase. We both got new minis and are super pleased! mile to make sure I was happy with my purchase. We both got new minis and are super pleased! More

I had the best car buying experience with David Schmidt and MINI of Portland! I wish this experience for everyone. Beyond happy with my purchase. and MINI of Portland! I wish this experience for everyone. Beyond happy with my purchase. More

My initial requests and my visit to Mini of Portland were all great~ They were ready for my visit, and had the truck, which I bought, all ready for a test drive. However, when I got home, I realized that all great~ They were ready for my visit, and had the truck, which I bought, all ready for a test drive. However, when I got home, I realized that the Car Fax had not been included in my packet of information, so I emailed the sales person, David Schmidt, and asked that he send this to me for my own records. Dave was great through the buying aspect. However, I have now emailed three times for the Car Fax, with NO response at all. Not great follow up to a sale, I would think. More

Krista is the most thoughtful, caring and knowledgeable sales reps we've worked with. She remembered every detail of our family's needs! Fantastic experience! sales reps we've worked with. She remembered every detail of our family's needs! Fantastic experience! More

***Mini of Portland Has a Heart***My internally ***Mini of Portland Has a Heart*** My internally water-damaged 1st Gen 2003, rolled into the service bay at Mini of Portland, and essentially died ***Mini of Portland Has a Heart*** My internally water-damaged 1st Gen 2003, rolled into the service bay at Mini of Portland, and essentially died right there, due to the electrical damage caused by a failed sensor which opened all my windows and moon roof in the middle of the night, during a torrential North Coast storm. Inches of rain on the inside of my car the next morning. *Sadface!!!* I was told to try not to worry too much, and was sent home in a 2020 Mini Loaner (FOR A MONTH!!!) while my insurance company was going through the long process of a _vehicle wright-off_ assessment process. (Thank you, Matt...!!!) I returned the loaner and bought a used 2017 Mini Countryman S, AWD SO happy. Just, the best. Thee Best! #hardcoreMiniGurlFan More

Sales department was not transparent. Any questions or issues we had were not addressed until we were already signing papers... Finance department is a joke- they let us drive a car off without getting a issues we had were not addressed until we were already signing papers... Finance department is a joke- they let us drive a car off without getting approval with the bank 1st for some reason...Then running our credit again with another credit union without our approval and not telling us until we showed up at the dealership again...Couldn’t fix any issues we had, and when we tried to return the car, their management was huge xxxxxxxxx about it even though all the issues we were mad about... they created. Even though they created the issue, they got offended I was cussing at them. Also bragging about how they were a ‘fortune 500”company...really? You can’t even get the basics of customer service down... Writing this review now, as they ended up calling me back today saying they were willing to unwind the deal...Unreal experience. I hope no one ever goes to this dealership they don’t deserve any business. More

With a bit of trepidation, and a considerable amount of time since my last used car purchase, buying this time was so much easier thanks to David. He was not only very clear in terms of describing the ve time since my last used car purchase, buying this time was so much easier thanks to David. He was not only very clear in terms of describing the vehicles, but also entertained any and all questions without the least bit of patronizing. Negotiating the price and financing the vehicle was done quickly and fairly. Over the last number of days, we test drove many Minis and talked to numerous sales people. We chose, however, to return to Mini of Portland, not just because they had better quality vehicles, but because David was by far the most knowledgeable sales person encountered. More