MINI of Portland

Everyone was nice. You are located far from me. Considering all the COVID restrictions everyone did their best to accommodate a schedule that would work. A bit challenging to drive up twice with no Considering all the COVID restrictions everyone did their best to accommodate a schedule that would work. A bit challenging to drive up twice with no loaner, but also understandable under the circumstances. More

Unpromising in what they advertise. I was told a free car wash with my oil change per Matt Alderidge. I got my car back dirty. wash with my oil change per Matt Alderidge. I got my car back dirty. More

I am absolutely loving it. My advisor was very helpful, she listened.It was good experience overall, getting rental was no problem, getting the one I wanted - also at my choosing.They had have even used t she listened.It was good experience overall, getting rental was no problem, getting the one I wanted - also at my choosing.They had have even used the rodent proof tape , we have suggested . We are extremely happy clients. More

The Mini dealership is very accessible, they are flexible in scheduling your appointments and in making a loaner available where needed. All employees I have encountered are extremely interested in helping y in scheduling your appointments and in making a loaner available where needed. All employees I have encountered are extremely interested in helping you and resolving all issues. More

Ingrid was very helpful. Ingrid was very helpful Ingrid Ingrid was very helpful. Ingrid was very helpful Ingrid was very helpful Ingrid was very helpful Ingrid was very helpful Ingrid was very helpful Ing Ingrid was very helpful. Ingrid was very helpful Ingrid was very helpful Ingrid was very helpful Ingrid was very helpful Ingrid was very helpful Ingrid was very helpful More

I always have a good experience at MINI. They always take care of me and are on top of it. This last time there was a confusion on what I was going in for (to fix an oil leak) and that was the first time I f care of me and are on top of it. This last time there was a confusion on what I was going in for (to fix an oil leak) and that was the first time I felt like things were a bit off. I learned that the person that set up the meeting for me quit right after helping me so there wasn’t that many details on the computer. Luckily, the new person helping me was on top of it and made my anxiety go away as soon as he started helping me. Though the beginning of my experience was a little wonky your employee made me feel at ease and made things super easy for me. Thank you! More

The staff was very helpful. They let me use the phone to call my insurance provider to get proof of insurance. They helped with the rental car. My 2007 is so different from the new ones. call my insurance provider to get proof of insurance. They helped with the rental car. My 2007 is so different from the new ones. More

Very unhappy with Mini or Portland. Purchased a new 2018 hybrid Countryman three years ago. After only 15k miles on the vehicle all four tires need replacement. Discovered that dealers put very low grade ve hybrid Countryman three years ago. After only 15k miles on the vehicle all four tires need replacement. Discovered that dealers put very low grade version of tires on new vehicles to lower their own cost. I would not buy from them again and would not recommend to others either. More

The folks at Mini are wonderful and I really like the video/text inspection thing they’re doing now! They were patient with all of my questions! video/text inspection thing they’re doing now! They were patient with all of my questions! More

Friendly & efficient team. I feel like I can trust them to be honest with me and not try to sell me things I don’t need. They are a talented and skilled group of people! to be honest with me and not try to sell me things I don’t need. They are a talented and skilled group of people! More