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MINI of Portland
Portland, OR
862 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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862 Reviews of MINI of Portland
June 02, 2017
Jared Perry makes taking your car in for service so easy! This is my second Countryman from this dealership and everyone I have worked with has been great, particularly Jarid in the service dept. I have work This is my second Countryman from this dealership and everyone I have worked with has been great, particularly Jarid in the service dept. I have worked with him for years and he always goes out of his way to give me and any customer the best he can. Efficient and courteous and respectful and the nicest! What more is there to say! Except that the loaner car he gave me was a 2017 Countryman, the next car I am getting! More
by Mikes
Employees Worked With
Jarid Perry
June 01, 2017
Worth the drive to Portland Amazingly, the Mini folks are genuine people, not at all the typical car salesmen so many of us know from past experiences. These people know their ca Amazingly, the Mini folks are genuine people, not at all the typical car salesmen so many of us know from past experiences. These people know their cars and are happy with their jobs- both of these positives attributes are clear to the customer. No pressure, no lies, no fake claims. They sell a great vehicle and they are proud of it. Other dealerships could learn a lot from the approach taken at Mini of Portland. More
by Fourskiers
Employees Worked With
Ana, DJ and Alexander
May 28, 2017
Excellent They just did everything imaginable to help me with my Mini problem. They were just great people, all of them. This is the best dealership I have ev They just did everything imaginable to help me with my Mini problem. They were just great people, all of them. This is the best dealership I have ever dealt with. More
by comini
Employees Worked With
Bradley O'Neil, Jarid Perry, Trent Zimmerman
May 18, 2017
Treated w/ Utmost Respect & Kindness I have had several maintenance appointments over the years and my interactions with staff members has been good. However, this time Rachel helped me I have had several maintenance appointments over the years and my interactions with staff members has been good. However, this time Rachel helped me and I can say her level of customer care is the best I have ever received. She made me her top priority when I was in front of her. I was waiting for an early morning oil change and she suggested the complimentary shuttle service to a local restaurant for breakfast. Her timing on my transportation to/from the restaurant was perfect. She even offered to put my home keys back on my fob when I checked out. Her attitude, positive language, and constant smile made my visit the best one yet. Even though I didn't buy my MINI at the Portland location, I continue to receive great service. Rachel, thank you for making this experience an awesome one for me! More
by Dawn A. Hudson
Employees Worked With
Rachel Gainey
May 18, 2017
Great Car and Great Dealership Ana was a fantastic sales person who put in the effort and made the selecting and buying process very simple. The entire experience was that one woul Ana was a fantastic sales person who put in the effort and made the selecting and buying process very simple. The entire experience was that one would expect from a higher end dealership. More
by PDXAustin
Employees Worked With
Ana
May 16, 2017
Poor Customer Service I scheduled my oil change nearly a week in advance with Dana, gave her all of my information and told her I was new to the area and asked if she could I scheduled my oil change nearly a week in advance with Dana, gave her all of my information and told her I was new to the area and asked if she could pull up my warranty and maintenance information from my previous dealer. She was to reach me with any issues, never received a call. I called back a day or so in advance to double check that all was good to go with my oil change being covered, spoke to Brian. He said that he had could not see where anything had been requested over, again he said he would get it taken care of and call if any issues. Still no call and assuming that all was good I show up to the dealer and NOPE...zero follow through from either person!!! Then Ken was going to have Brian speak to me when he arrived NOPE still had to go search out Brian for answers and there were none, except, sorry we dropped the ball! WAY to go guys! I think I would rather drive to another state than ever deal with you again! I purchased the extended warranty and maintenance and in the end my oil change that should have been covered still cost me $80.00 NOT OK! More
by justme123
Employees Worked With
Dana, Brian and Ken Ethridge
May 14, 2017
Customer Service Awesome Kirstie helped us a lot and even skipped lunch to make sure all paper work and vehicle basic operations are understood. Thanks a lot Kirstie Makowski. Kirstie helped us a lot and even skipped lunch to make sure all paper work and vehicle basic operations are understood. Thanks a lot Kirstie Makowski. More
by VarmaN
Employees Worked With
Kirstie Makowski
May 14, 2017
most pleasant purchasing mini from jim armstrong ! the whole process working with Jim Armstrong was very easy and he is a pleasant and knowledgeable salesman. I would recommend him to anyone! thank yo the whole process working with Jim Armstrong was very easy and he is a pleasant and knowledgeable salesman. I would recommend him to anyone! thank you More
by kimo
Employees Worked With
Jim Armstrong
May 10, 2017
Great Dealership to get a great car Easy, no pressure experience, with super friendly staff. The whole process was quick, simple and positive. Everyone was helpful, respectful and nice Easy, no pressure experience, with super friendly staff. The whole process was quick, simple and positive. Everyone was helpful, respectful and nice. All of which is super important when you are purchasing because you will be returning to the dealership for years to come for regular maintenance. I love my MINI and my dealership! More
by Heather
Employees Worked With
Francis Fernandez
May 08, 2017
Great timely service. Thank you. Had service including and oil change and car wash. It was done in two hours time. had a latte while I waited and looked at all the new models of Mini Had service including and oil change and car wash. It was done in two hours time. had a latte while I waited and looked at all the new models of Mini in the show room. More
by mini fan
Employees Worked With
Rachel
