MINI of Ramsey

Diana’s 2008 Mini S Very clean, very very knowledgeable. Friendly staff, took great car of my car and made sure I understand what they are doing and the cost involved Very clean, very very knowledgeable. Friendly staff, took great car of my car and made sure I understand what they are doing and the cost involved More

Quick and easy drive in drive out. I was happy that everything was completed quickly and my car is still under warranty and free maintenance. During the maintenance, I had coffee and b I was happy that everything was completed quickly and my car is still under warranty and free maintenance. During the maintenance, I had coffee and bagel. More

oil change Very helpful and friendly. I was very much satisfied. Answered all my questions . I will definite go back and ask for him. Was honest as much as I c Very helpful and friendly. I was very much satisfied. Answered all my questions . I will definite go back and ask for him. Was honest as much as I could understand . More

Staff is friendly, professional, and easy to work with Brought in my 2016 Mini Cooper Convertible for general service. When I first checked in, the service department flagged 3 recall related issues that n Brought in my 2016 Mini Cooper Convertible for general service. When I first checked in, the service department flagged 3 recall related issues that needed extra attention. It was suggested I make a second appointment on account of the time needed to finish the job. 15min into the appointment , Service indicated they could bang out everything in one visit...all it took was an extra 60min and I was good to go. More

Excellent Return of my mini was down quickly and everyone was great to me. I would definitely come here to purchase my next mini instead of Monmouth Mini. Return of my mini was down quickly and everyone was great to me. I would definitely come here to purchase my next mini instead of Monmouth Mini. More

Courteous, reliable, and professional all the way! After owning my mini for the past seven years, the service department treats me as if I had just purchased the vehicle. Extremely reliable, and cou After owning my mini for the past seven years, the service department treats me as if I had just purchased the vehicle. Extremely reliable, and courteous. Thank you. More

First Mini Experience I recently finalized a lease on a 2018 Mini Cooper S 4 door hardtop. This was my first experience with Mini, and I have nothing but good things to say I recently finalized a lease on a 2018 Mini Cooper S 4 door hardtop. This was my first experience with Mini, and I have nothing but good things to say about this experience. I was met by a salesperson named Ruby King, who from the start, made me feel like family. She was friendly, personable, helpful, and attentive throughout the whole process. Her knowledge of the product was outstanding, and you could tell she had a vested interest/loyalty to the brand. Whenever I go to a dealership, I ask the salesperson what type of vehicle they personally drive. When the salesperson, like Ruby in my case, informs me they drive the brand that they represent, it gives me confidence in the product. Ruby took the time to get to know me, my interest, and my needs. Based on this information, she pointed me in the right direction. There were more expensive models and options available which she could have pushed me to, but she did not. She directed me into what she believed I would be the most happy with...And I’m pleased that she did. In addition, Ruby followed up and ensured my understand of the product, and my satisfaction thereafter. In past purchasing experiences, I left feeling as though I was just another “number” or sale. This certainly wasn’t the case this time. I felt like my satisfaction was important to her. I can definitely see why many of Ruby’s customers turn into repeat customers, and I’m sure that I will be added to that list. I would definitely recommend Mini of Ramsey, and specifically Ruby, to friends, family, or anyone for that matter. This experience set a new standard for me, and I can only hope others get a chance to receive the same personalized, enjoyable experience that I did. More

GREAT AS USUAL ! THE TEAM IS ABOVE AND BEYOND !! I went in for service unannounced and they were able to handle me right away ! The \y were courteous and friendly as a THE TEAM IS ABOVE AND BEYOND !! I went in for service unannounced and they were able to handle me right away ! The \y were courteous and friendly as always . More

nick falvo in service is the best nick falvo in service is the absolute best... he gets me in... gets me out..... always helpful and just a joy to work with...he should get employee of nick falvo in service is the absolute best... he gets me in... gets me out..... always helpful and just a joy to work with...he should get employee of the year...... More