MINI of Ramsey

Quick and easy drive in drive out. I was happy that everything was completed quickly and my car is still under warranty and free maintenance. During the maintenance, I had coffee and b I was happy that everything was completed quickly and my car is still under warranty and free maintenance. During the maintenance, I had coffee and bagel. More

Returning Leased Vehicle I have leased two mini's with this location. From the beginning to the end it has been a privilige to be part of the MINI FAMILY. It truly is a uniq I have leased two mini's with this location. From the beginning to the end it has been a privilige to be part of the MINI FAMILY. It truly is a unique experience, (I have leased from BMV, AUDI, then the kids came along...HONDA, VOLKSWAGEN, CADILLAC, CHEVROLET and then MINI) The sales representatives, the actual center, the service is all wonderful, and then of course to drive the MINI so much fun. More

Job Well Done! My wife's MINI Cooper S was in for a defective rear fog lamp issue, which ended up costing very little to remedy, but the service tech's discovered a My wife's MINI Cooper S was in for a defective rear fog lamp issue, which ended up costing very little to remedy, but the service tech's discovered a significant series of oil leaks at the oil filter housing and the turbocharger oil feed tube. Tube and gaskets needed to be replaced, as did a cracked drive belt. All work was performed in a timely manner, and we were given a 2018 Cooper S hardtop 4-door as a loaner which was wonderful for a few days (not as wonderful as our own beloved MINI, of course.) Nick was my main p.o.c. for this work, and he was polite, accommodating, and professional. I have been doing business with this dealership for nearly 8 years and will continue to bring our Cooper for any significant labor like this. Best wishes to all! More

oil change Very helpful and friendly. I was very much satisfied. Answered all my questions . I will definite go back and ask for him. Was honest as much as I c Very helpful and friendly. I was very much satisfied. Answered all my questions . I will definite go back and ask for him. Was honest as much as I could understand . More

Found the specific car I was looking for. They took time to research what I was looking for in a Countryman and found one with my exact specifications. The whole process was without stress or They took time to research what I was looking for in a Countryman and found one with my exact specifications. The whole process was without stress or bother. I was kept appropriately informed with emails on the progress. I was given ample information regarding leasing and financing options before finalizing the deal. More

Staff is friendly, professional, and easy to work with Brought in my 2016 Mini Cooper Convertible for general service. When I first checked in, the service department flagged 3 recall related issues that n Brought in my 2016 Mini Cooper Convertible for general service. When I first checked in, the service department flagged 3 recall related issues that needed extra attention. It was suggested I make a second appointment on account of the time needed to finish the job. 15min into the appointment , Service indicated they could bang out everything in one visit...all it took was an extra 60min and I was good to go. More

Courteous, reliable, and professional all the way! After owning my mini for the past seven years, the service department treats me as if I had just purchased the vehicle. Extremely reliable, and cou After owning my mini for the past seven years, the service department treats me as if I had just purchased the vehicle. Extremely reliable, and courteous. Thank you. More

First Mini Experience I recently finalized a lease on a 2018 Mini Cooper S 4 door hardtop. This was my first experience with Mini, and I have nothing but good things to say I recently finalized a lease on a 2018 Mini Cooper S 4 door hardtop. This was my first experience with Mini, and I have nothing but good things to say about this experience. I was met by a salesperson named Ruby King, who from the start, made me feel like family. She was friendly, personable, helpful, and attentive throughout the whole process. Her knowledge of the product was outstanding, and you could tell she had a vested interest/loyalty to the brand. Whenever I go to a dealership, I ask the salesperson what type of vehicle they personally drive. When the salesperson, like Ruby in my case, informs me they drive the brand that they represent, it gives me confidence in the product. Ruby took the time to get to know me, my interest, and my needs. Based on this information, she pointed me in the right direction. There were more expensive models and options available which she could have pushed me to, but she did not. She directed me into what she believed I would be the most happy with...And I’m pleased that she did. In addition, Ruby followed up and ensured my understand of the product, and my satisfaction thereafter. In past purchasing experiences, I left feeling as though I was just another “number” or sale. This certainly wasn’t the case this time. I felt like my satisfaction was important to her. I can definitely see why many of Ruby’s customers turn into repeat customers, and I’m sure that I will be added to that list. I would definitely recommend Mini of Ramsey, and specifically Ruby, to friends, family, or anyone for that matter. This experience set a new standard for me, and I can only hope others get a chance to receive the same personalized, enjoyable experience that I did. More

Excellent Return of my mini was down quickly and everyone was great to me. I would definitely come here to purchase my next mini instead of Monmouth Mini. Return of my mini was down quickly and everyone was great to me. I would definitely come here to purchase my next mini instead of Monmouth Mini. More

GREAT AS USUAL ! THE TEAM IS ABOVE AND BEYOND !! I went in for service unannounced and they were able to handle me right away ! The \y were courteous and friendly as a THE TEAM IS ABOVE AND BEYOND !! I went in for service unannounced and they were able to handle me right away ! The \y were courteous and friendly as always . More