MINI of Ramsey

Prestige Mini will be the dealership that I will continue to buy cars from. I hold them in high regard for their expertise in Sales, Service, and Financial Assistance. Both Nick Mule and Anthony Polisena s to buy cars from. I hold them in high regard for their expertise in Sales, Service, and Financial Assistance. Both Nick Mule and Anthony Polisena showed genuine and exemplary expertise in helping to make my purchase a successful transaction. I am a return customer and the above is why. The staff at Prestige stand by their word and try to give you the best possible outcome for the customer. Not only are they helpful at the dealership, but by email and phone, too. Both Nick and Anthony took the time to listen to what I wanted and successfully fulfilled my wishes. The car is terrific and I will again be a return customer to Prestige. I will also, tell my family, friends, and colleagues to visit Prestige before considering another dealership. Keep on doing what you are doing because Prestige has been probably the best dealership I have ever purchased a car from!! Sincerely, Pamela Kalliche More

My lease was expiring and I met Steve Allen who made the whole process fun and easy. This is my 3rd Mini so I was an easy sale but we still agonized over the color combination which ended up spice orange w whole process fun and easy. This is my 3rd Mini so I was an easy sale but we still agonized over the color combination which ended up spice orange with black roof and black stripes. Gorgeous! Steve literally held my hand in the whole process-one visit. But the pick up was priceless-the whole unveiling was a marketer's dream! I would recommend Steve Allen as the quintessential salesman for anyone in the market for a fun and fabulous car. The whole team at Prestige at Ramsey were outstanding and very supportive. More

Our decision to go this dealership was made based not only on their inventory, but mainly on the salesman that we where in contact with. I was asking many question throughout the week prior to our visit only on their inventory, but mainly on the salesman that we where in contact with. I was asking many question throughout the week prior to our visit and Robert was very honest, accurate, informative and quick to respond each time. He would respond by e-mail and phone. I can honestly say that this was our best ever experience buying a car. Not to mention possibly the best car we have purchased. More

Buying a car at Prestige Mini turned out to be a seamless, friendly, honest and surprisingly FUN experience. I visited several dealerships in the Metro NYC area and found the team at Prestige a step seamless, friendly, honest and surprisingly FUN experience. I visited several dealerships in the Metro NYC area and found the team at Prestige a step above the rest. In fact, several steps above. From the gleaming "green" showroom, the energetic and friendly atmosphere to the no hassle, go-explore-the-car attitude Prestige delivered a superior customer environment. But, what made the final decision (apart from a great car of course) for me was my Motoring Advisor - Suditi Bala-Chin. From the first hello and handshake, I was treated superbly by Suditi. She began the whole sales process by asking questions, exploring what was important to me and thoroughly encouraged me to get to know the vehicle. She made herself completely available during my visits, truly knew the car (inside and out) and genuinely shared my enthusiasm throughout. Ordering a "youifed" MINI with Suditi was patient, practical and completely clear. She made suggestions for options based on my feedback balanced with her knowledge and enthusiasm for the brand. I never felt hassled or pressured. Given the relatively long wait time after my MINI was ordered, Suditi really went out of her way to ensure that I was in the loop on the build, emailed and called often with updates and fun MINI news. By the time my car arrived two months later, I felt like part of the family. On the day of the delivery and the weeks afterward, Suditi somehow raised the bar again - totally personalized the experience (homemade brownies in the cup holders? Come on - wow!). She has called almost weekly to check-in and when I finally had to bring in the car for a minor issue, handled that perfectly and personally. I also to have comment on the whole staff at Prestige. From the financing manager to the service folks, everyone makes you feel comfortable and cared for. When the Sales Manager greets you by name AFTER you bought the car, and the Service Techs listen and offer advice - it's just that much better than expected. Bottom line - go to Prestige for your new MINI and ask for Suditi. More

We were in and out of the dealership in a very reasonable amount of time even though they were quite busy. Bob helped us to get exactly the car we were looking for and went through every available option to amount of time even though they were quite busy. Bob helped us to get exactly the car we were looking for and went through every available option to get us what we wanted at a price we were happy with. More

Dealership was clean, receptionist were friendly. The dealer was friendly and patient. Took the time to understand what we were looking for, helped us build a mini that reflected our wishes and then help dealer was friendly and patient. Took the time to understand what we were looking for, helped us build a mini that reflected our wishes and then helped us sort through the inventory to find something that matched. No added pressure, friendly, helpful advice. We were happy with our purchase and extremely satisfied with those who helped make it possible. Thank you. More

Erin and colleagues made this purchase easy and fun! I told them what I needed and they made it happen. It was great doing business with them! told them what I needed and they made it happen. It was great doing business with them! More

My daughter just purchased a used Mini from Prestige and I want you to know that Spiro provided excellent service and was truly a professional. It was a pleasure to work with someone who was so knowledgeab I want you to know that Spiro provided excellent service and was truly a professional. It was a pleasure to work with someone who was so knowledgeable and able to answer both the questions of my daughter and myself. I said it was the best car purchase experience that I ever had. Spiro understood my daughter's individual needs actually, waited for us one evening when we were driving from Westchester County to come and see the car(s) for the first time. This is a man who cares about potential, as well as, existing customers. I intend to call Spiro when it is time for my wife to purchase her next car. Thanks again Prestige. More

I have been dealing with Prestige MINI for the last 5 years, and I have purchased three MINIs ('06 Cooper S, '07 Cooper JCW, '12 Countryman) from this dealer. It has always been a hassle free experience years, and I have purchased three MINIs ('06 Cooper S, '07 Cooper JCW, '12 Countryman) from this dealer. It has always been a hassle free experience, with no pressure or BS. Sales people know that the car sells itself and they focus their attention on putting the person in the right car (features, options). You can wander and check out cars, and when you are ready you can ask to speak to a sales person, there is no one jumping on you as soon as you walk in the door; which I like. They also have some nice couches and wifi for you to chill and consider the options. All I ask for is a painless buy experience, they did their best to make sure I received that experience. More

I just purchased my 4th Mini and this experience was the best because of my Motoring Advisor, Erin Hilyer. In the world of customer service, it has often been said that people do business with people the best because of my Motoring Advisor, Erin Hilyer. In the world of customer service, it has often been said that people do business with people they like. There is no doubt in the competitive car market that as consumers, we have many choices. Erin really displayed exceptional service excellence reinforcing my decision to stay with the Mini brand. Her knowledge, compassion, enthusiasm and dedication to making me feel as though I was the most important customer in the showroom made all the difference. The Mini is a great car but Erin really sold the vehicle, reinforced the decision and followed through after the sale with great photos and a warm note. Making a big decision such as purchasing a vehicle particularly in this economy is stressful but being treated very well by a friendly reassuring person makes the process so much better. I’ll be looking for Erin when its time for Mini number 5! More