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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,054 Reviews

2,054 Reviews of MINI of Ramsey - Service Center

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September 22, 2021

Great customer service, great speed of service. Handled my warranty service amazingly well. Will definitely be coming back. More

by dustineking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 28, 2021 -

MINI of Ramsey responded

Hello, thank you for this excellent review. Our team is pleased to know you will be returning to MINI of Ramsey for all your future needs and we look forward to having you back!

September 21, 2021

Everything was done in a professional and nice way. I was shown the problem in a fashion that I could understand. More

by JETCPA612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Sep 21, 2021 -

MINI of Ramsey responded

Hello, thank you for this short and sweet review of our service team! We are pleased to know they were professional and informative and we hope to see you again soon.

September 21, 2021

Folks at service center are friendly and very professional. I got my car back on time and work done was great! More

by ARTHUR_ABAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 21, 2021 -

MINI of Ramsey responded

Hello, our team is happy to prove professional and friendly experiences and we would like to thank you for taking the time to share this excellent review!

September 21, 2021

This dealership has.excellent customer service, great coffee and a nice seating area for waiting! It's also very clean! More

by mel629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Murphy
Sep 28, 2021 -

MINI of Ramsey responded

Hello Mel, thank you for taking the time to share your experience here at MINI of Ramsey. We are pleased to know you had a comfortable wait and hope to have you back for any future needs!

September 20, 2021

Fast service and great communications. Fully understood Fast service and great communications. Fully understood my needs and provided complete answers. Repair cost was reasonable although it is usually hi More

by TINKER51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

MINI of Ramsey responded

Hi Tinker, thank you for taking the time to share your experience with our service team! We are pleased to know your needs were met and truly appreciate the honest feedback!

September 20, 2021

Great service, very nice people. I am happy to use them. I recommend them to any Mini owner. More

by STEINBERG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Sep 21, 2021 -

MINI of Ramsey responded

Hello, thank you for your kind recommendation of MINI of Ramsey! Our team is grateful for your feedback and we hope to see you again soon.

September 19, 2021

My check engine light had been on for months and I was nervous to take my car in for a checkup as I've been scammed before (at different auto shops) and overcharged. They figured out the problem, explaine More

by DTown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i don't remember who i worked with :(
Sep 21, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this positive review of MINI of Ramsey! Our team is happy to have provided you with an enjoyable experience and we look forward to assisting you with any future needs.

September 18, 2021

They are very good and they take care of their customers very well ,customers comes first More

by wilcom49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
3.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, DJ Buckley, Lisa Rosado, Jessica Waite
Sep 21, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this positive review of MINI of Ramsey! Our team is happy to have provided you with an enjoyable experience and we look forward to assisting you with any future needs.

September 18, 2021

Very easy to book a date. My car needed a few hours for repairs so I was offered a loaner to run errands. Additionally, extra time was spent to go over questions and car features. Very curious and posit More

by MEDILWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 21, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this positive review of MINI of Ramsey! Our team is happy to have provided you with an enjoyable experience and we look forward to assisting you with any future needs.

September 17, 2021

The service I received was professional. My appointment time was met. Everyone involved was courteous. More

by stefanod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 17, 2021 -

MINI of Ramsey responded

Thank you for sharing your experience with us, we're happy to have made it an enjoyable one. Be sure to stop in again when we can be of further assistance!

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