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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,047 Reviews

2,047 Reviews of MINI of Ramsey - Service Center

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September 18, 2021

Very easy to book a date. My car needed a few hours for repairs so I was offered a loaner to run errands. Additionally, extra time was spent to go over questions and car features. Very curious and posit More

by MEDILWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 21, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this positive review of MINI of Ramsey! Our team is happy to have provided you with an enjoyable experience and we look forward to assisting you with any future needs.

September 18, 2021

They are very good and they take care of their customers very well ,customers comes first More

by wilcom49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
3.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, DJ Buckley, Lisa Rosado, Jessica Waite
Sep 21, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this positive review of MINI of Ramsey! Our team is happy to have provided you with an enjoyable experience and we look forward to assisting you with any future needs.

September 17, 2021

The service I received was professional. My appointment time was met. Everyone involved was courteous. More

by stefanod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 17, 2021 -

MINI of Ramsey responded

Thank you for sharing your experience with us, we're happy to have made it an enjoyable one. Be sure to stop in again when we can be of further assistance!

September 16, 2021

The Mini service specialist at Prestige are amazing. They go above and beyond for you. More

by MSDWOJCIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Velazquez
Sep 17, 2021 -

MINI of Ramsey responded

Going above and beyond is what our staff is always aiming to do for our customers. You can always count on that level of service from our team. Thank you and have a great day!

September 14, 2021

Very happy with the sales personnel. The service center has always done a great job on my car More

by HAVENTOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark , Ryan Patti
Sep 14, 2021 -

MINI of Ramsey responded

You can always count on our service team to do a great job on your vehicle each and every time you bring it to us. Thank you!

September 12, 2021

Great customer service. Dan was responsive whenever I asked question. I had to wait extra day for parts to arrive but Dan was really good with keeping me informed. More

by joypaez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Murphy
Sep 14, 2021 -

MINI of Ramsey responded

We're happy that your experience with Dan was enjoyable. Providing a satisfactory experience for our customers is what our staff is always striving to do! Be sure to stop in again!

September 10, 2021

It was an actual pleasure to work with your service department.I came in after a storm and they could not have been friendlier or more professional.I had a Mercedes before this and could not stand to b More

by SusanM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 14, 2021 -

MINI of Ramsey responded

The pleasure is all ours, Susan. We are always happy to assist you so be sure to come again if you ever need any further assistance!

September 10, 2021

The service was excellent. The staff was very helpful and super nice. The waiting room was vey nice and comfortable and of cause there was coffee, tea and water. I love my car and I’m happy that it’s i More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 14, 2021 -

MINI of Ramsey responded

Thank you for the five-star review, Jo. Your vehicle is always in good hands here at MINI of Ramsey. Our team does their best to get you back on the road safely and in a timely manner!

September 09, 2021

My service experience was excellent, professional, and fair. My service problem was not straight forward or easy to diagnose, but they repaired it quickly and professionally. Thank you. More

by ALPINEFLOORCOVERING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Sep 14, 2021 -

MINI of Ramsey responded

Our team is experts work tirelessly to solve the problem with your vehicle and get you back out on the road quickly. Thank you for choosing us and we hope to continue seeing you here at MINI of Ramsey!

September 09, 2021

Excellent service and very courtesy staff. It is always a pleasure to get auto service at this dealership. And the wait area is clean and COVID friendly! Thank you. More

by Karen kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

MINI of Ramsey responded

Hi Karen, we're happy to hear that you enjoyed your visit with our staff at MINI of Ramsey. We will always be ready to help you when you need it!

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