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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,047 Reviews

2,047 Reviews of MINI of Ramsey - Service Center

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August 25, 2021

When I walk into Mini of Ramsey the entire staff is friendly and warm. They get the job done and provide all the necessary information needed. More

by CMANDARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in Service
Aug 27, 2021 -

MINI of Ramsey responded

The MINI of Ramsey team is delighted to hear your experience was made satisfactory. Your business is valued, and we hope to continue seeing you in the future!

August 25, 2021

Service personnel are very helpful never pushing service but always concerned with our safety. Met their scheduled repair times and went above and beyond to make sure it worked right. More

by 4 in a row
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 27, 2021 -

MINI of Ramsey responded

Above and beyond is where the MINI of Ramsey team is always aiming to go for our customers. Customer satisfaction is our number one priority. Thank you for choosing us!

August 25, 2021

Dan and the service team are amazing! The interior detailing work they did was magic! I have 2 dogs and made all their hairs disappear. Dan communicated great on when my car was ready. Always A++ serv More

by dominicmphu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Murphy
Aug 27, 2021 -

MINI of Ramsey responded

We certainly love to see an A++ from you and all our customers that choose to let us work on their vehicle. Thank you for the kind words about Dan and the team. We would love to continue doing business with you!

August 23, 2021

Very accommodating and friendly. Excellent service! This is the first car dealership i have not dreaded having a service appointment to keep. Good going, Ramsey! More

by CKOCH1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Aug 23, 2021 -

MINI of Ramsey responded

We're delighted to provide you with positive experiences that you can look forward to. We know it can be a pain sometimes so were beyond happy to make your visits memorable for all the right reasons!

August 23, 2021

Wonderful customer service people at desk, making calls, discussing issues and costs. Mr Patty (I forget his first name…) has helped me past two times and makes things clear. More

by mcdadearmstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Aug 23, 2021 -

MINI of Ramsey responded

Thank you for the kind review. We'll be sure to work hard to earn that fifth star during your next visit here at MINI of Ramsey!

August 19, 2021

Ever since I brought my countryman from there I've had problems and spent a lot of money this last time that I took it there cause of the check engine light and not being able to inspect my car was told i More

by glopez524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Patti
Aug 23, 2021 -

MINI of Ramsey responded

Hello, It’s unfortunate that your experiences here at MINI of Ramsey have not been up to our five-star standard. We would like to have you back with our team at MINI so we can change your viewpoint of us. At your earliest convenience, please contact me at 551-777-5641 so that I may learn more details about your visit, and work towards resolving this in a positive manner. Thank you Mark Mozdzies General Service Manager

August 19, 2021

Did a good job on the car. Just wish there was more communication from the service dept. brought the car in Friday around 10:30am. No one got back to me until I called Saturday afternoon. Was told the More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 23, 2021 -

MINI of Ramsey responded

Hi Michael, we're glad your general service was good, we are saddened to see your experience couldn't meet our five-star standard. Your feedback is appreciated, and we will work hard to earn the full five stars during your next visit!

August 17, 2021

Best service center around! Love them all!! From sales to service everyone here is top notch. This is my fifth Mini and I’ll be back for my 6th! More

by kimberlyhults
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, DJ Buckley, Lisa Rosado, Jessica Waite
Aug 18, 2021 -

MINI of Ramsey responded

Thank you so much for shopping here at MINI of Ramsey. It's our pleasure to provide top-notch experiences. We can't wait to see you when you're ready for your sixth MINI!

August 17, 2021

I went there for annual check up. The service started on time and done faster than I expected. The waiting room is nice and clean. Nice coffee machine. Very satisfied. More

by kazueshintani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

MINI of Ramsey responded

We're happy to hear that you're satisfied with your visit here at MINI of Ramsey. Our team works hard to make sure you can get out and back to your day quickly. Thank you for coming in!

August 16, 2021

Many thanks to Mini of Ramsey for the professional, caring and outstanding service I received from your team. Dan Murphy was quick to recognize my situation and resolve it. Working with my insurance More

by CORTHOMED
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
Aug 18, 2021 -

MINI of Ramsey responded

Fast, easy, and extraordinary is what our team hopes each of customers can experience when they visit MINI of Ramsey. It's nice to hear Dan made that reality for you. We appreciate you choosing our team!

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