2,047 Reviews of MINI of Ramsey - Service Center
Smooth sailing, as always. I'm lucky to have Mini of Ramsey within short driving distance of my home in Teaneck, NJ. Keep up the great work! Ramsey within short driving distance of my home in Teaneck, NJ. Keep up the great work! More
The service was processed efficiently with all questions answered completely. The waiting area was pleasant , and I even had the opportunity to chat with my salesperson. answered completely. The waiting area was pleasant , and I even had the opportunity to chat with my salesperson. More
My countryman car needed recheck for misfires, and I took the Vihecule to Mini of Ramsey and, after six hours of waiting. They claim that the issue was fixed. They made me sign a piece of paper and set me wi the Vihecule to Mini of Ramsey and, after six hours of waiting. They claim that the issue was fixed. They made me sign a piece of paper and set me with a higher Bill $$$. Three days later, the same issue again. I took the car back to them, and the supervisor assured me that they had taken care of the problem and the vehicle is running fine, but a day later, the same issue was again. This time I took the car to another Mechanic who changed the Sparx plug, and now the car is running fine, but the staff at Mini of Ramsey are only interested in squeezing every possible penny out of you. They are a bunch of unreliable, unscrupulous fly-by-night who cannot be trusted. More
I drive four hours, round trip, to have my JCW serviced at Mini of Ramsey. Sometimes that commute can be longer, and if necessary, will need to be done twice, depending upon the level of service needed and at Mini of Ramsey. Sometimes that commute can be longer, and if necessary, will need to be done twice, depending upon the level of service needed and if a loaner is required. Sounds like an awful lot of motoring just to get a car servicing done, right? But . . . it's worth it!!!! Not one time have I had a negative experience with Mini of Ramsey, which is not something most people can write when speaking of their dealerships. From start to finish the entire team is impressive, from the ease of booking appointments online, to the exemplary service received from all members of the service/maintenance team. Each time I am at Mini of Ramsey I am more impressed about the integrity of the dealership, in both the staff and services. They are knowledgeable, courteous, friendly, and the costs are very fair. For all your Mini motoring needs, Ramsey is where you want to be. More
Friendly staff. They took care of me immediately , i also felt confident that they would take good care of my car. They also replaced my fender guards even though they still looked good (free of charge) felt confident that they would take good care of my car. They also replaced my fender guards even though they still looked good (free of charge) More
Great experience! Ruby King was top notch— she had all of my paperwork ready to go, was super knowledgeable about the car and just made it a smooth process my paperwork ready to go, was super knowledgeable about the car and just made it a smooth process More
Very courteous and knowledgeable Explained everything Very courteous and knowledgeable Explained everything and was very thorough Would definitely recommend Very nice atmosphere Clean & very cool Very courteous and knowledgeable Explained everything and was very thorough Would definitely recommend Very nice atmosphere Clean & very cool looking Definitely would go there for my next Mini More
Great place to do business albeit far away from home. MINI is worth my time and aggravating traffic etc. This is MINI # 4 for me. That's how much I love this place! MINI is worth my time and aggravating traffic etc. This is MINI # 4 for me. That's how much I love this place! More
Mini of Ramsey is always the best! I've bought two cars here -- I'd buy two more! They are like family! Love these folks. The sales and the service department have made my life so much easier! They always here -- I'd buy two more! They are like family! Love these folks. The sales and the service department have made my life so much easier! They always go out of their way to find a solution. More
Jason helped me and he was extremely thorough in explaining everything that was wrong with my car, the expenses, etc. He was very friendly and personable! explaining everything that was wrong with my car, the expenses, etc. He was very friendly and personable! More