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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,060 Reviews

2,060 Reviews of MINI of Ramsey - Service Center

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July 07, 2021

Polite, professional and service done impeccably. I brought the car in for a minor issue and was notified they could take it right in for service that was due and have me out in an hour. Very smooth an More

by ricklambertmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this positive review. We are pleased to know you had a great experience and look forward to having you back at MINI of Ramsey for any future needs. Have a great day!

July 05, 2021

The service was great. The dealership actually took the time to listen to me and to find the actual problem as opposed to just opting for the first diagnosis. This made a tremendous difference as the actua More

by LEYMANLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

MINI of Ramsey responded

Hello, we are pleased to know our team was able to properly repair your vehicle and we would like to thank you for your additional context at the time of your service. Please don't hesitate to reach out to MINI of Ramsey for any future needs, we are happy to help!

July 02, 2021

Great experience from start to finish. The service department was extremely knowledgeable and every aspect was explained tome More

by LAZYDAZE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Jul 02, 2021 -

MINI of Ramsey responded

Hello, we are pleased to know you had a great experience here at MINI of Ramsey and would like to thank you for this kind review!

July 01, 2021

Clean shop knowledgeable staff. Great help with mine car issues. More

by Desiderio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velasquez
Jul 01, 2021 -

MINI of Ramsey responded

Hello, thank you for this short n' sweet review of MINI of Ramsey and our team. We are pleased to know you feel this way following your recent visit and hope to see you back for any future needs!

June 30, 2021

I was able to get an appointment for service next day. The service to my vehicle was quick with no issues. I was very pleased. More

by jondee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jun 30, 2021 -

MINI of Ramsey responded

Hello, thank you for this great review! We are pleased to know you had a positive service experience and look forward to assisting you with any future needs!

June 30, 2021

Excellent experience. My service provider was helpful. I will be using these services again. More

by PAULABELL7180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2021 -

MINI of Ramsey responded

Hello, thank you for this great review! We appreciate you kind comments and look forward to having you back for any future needs!

June 29, 2021

I have been going to Mini of Ramsey for years now and I have never had a bad experience. They entire staff is nothing short of amazing. More

by Ekent11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JASON VELAZQUEZ
Jun 30, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share this review. We are pleased to know our team has always provided you with an excellent experience and truly appreciate your loyalty to MINI of Ramsey over the years!

June 29, 2021

Their cost for a new tire was excessive, especially since I’ve had to replace multiple tires in the past 2 years and the cost of his one was significantly higher than previous tires. More

by kbender70
Recommend Dealer
No
Employees Worked With
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Jun 30, 2021 -

MINI of Ramsey responded

Hello, we are sorry to learn of the issues you have experienced with your tires over the years and would be happy to address any questions you may have regarding the tire purchases you have made at our location. At your convenience, please reach out to me directly, at Mark Mozdziez 551-777-5641 General Service Manager

June 28, 2021

As always, my mini service was very good.The employees As always, my mini service was very good. The employees are always extremely helpful and pleasant. More

by BEVTTCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, at window was so helpful!!
Jun 28, 2021 -

MINI of Ramsey responded

Hello, thank you for this kind review! Our team is pleased to know you feel this way and we look forward to having you back for any future needs!

Jun 29, 2021 -

BEVTTCAR responded

Always a pleasure.

June 27, 2021

I needed an emergency repair and the service agent was able to get my car fixed that same day. More

by minime2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jun 28, 2021 -

MINI of Ramsey responded

Hello, thank you for sharing your experience. We are pleased to know you had a positive visit and we look forward to having you back for any future needs. Have a great day!

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