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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,060 Reviews
Call Service Center (201) 760-5000

2,060 Reviews of MINI of Ramsey - Service Center

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June 25, 2021

XXX XXXX XXXX XXXX XXXX XXXXX XXXX XXXXX XXXX XXXX More

by TSASSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
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Jun 25, 2021 -

MINI of Ramsey responded

Thank you for the 5-stars!

June 24, 2021

Friendly, knowledgeable, very willing to help and do the right thing. Clean, good coffee! very impt. thanks. More

by KKUCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in the front, a totally fabulous guy.
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Jun 24, 2021 -

MINI of Ramsey responded

Thank you for your review! We are happy to hear that you've had a great experience with our team, and of course more importantly that you enjoyed our coffee! Please come by anytime for a fresh cup. We appreciate your business!

June 24, 2021

Helpful and professional staff customer service rep Jason was very helpful for me and explained everything. More

by JULANENACHBAUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jun 24, 2021 -

MINI of Ramsey responded

Thank you for your positive feedback! We are pleased to hear that Jason was able to provide you with a great experience.

June 23, 2021

I got good care and full explanation about my service while I waited. Service dept and inspection dept were all nice. More

by JJKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON VELAZQUEZ
Report | Print
Jun 24, 2021 -

MINI of Ramsey responded

Thank you for your review! We are pleased to hear that our service department provided you with a great experience.

June 22, 2021

Ryan Patti is a treasure!!! Great everything! Dragged my car 120 miles just to get to Ryan. More

by SHAFIYQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Jun 24, 2021 -

MINI of Ramsey responded

Thank you so much for this wonderful feedback! We appreciate you going the extra mile to work with Ryan, and truly value your business.

June 11, 2021

Service took over 3 hours, and it was a lot longer than expected to change tires. otherwise agent and quality of service was good. Only vacuumed my front, but not back seat area. More

by phonek24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
Report | Print
Jun 14, 2021 -

MINI of Ramsey responded

Hello, I’m sorry to learn of the wait time you recently experienced, however, I’m pleased to know our team provided your vehicle with quality service. I would like to encourage you to reach out to us for any future needs as we would value the opportunity to earn back your confidence. Mark Mozdziez 551-777-5641 General Service Manager

June 09, 2021

Always a nice experience at MINI of Ramsey. Prompt, courteous service and very clear communication. If you are thinking about purchasing a MINI, don't go anywhere else. More

by ann marie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti
Report | Print
Jun 09, 2021 -

MINI of Ramsey responded

Hi Ann Marie, our team is thrilled to know you have been provided with prompt, courteous service and very clear communication. We would like to thank you for taking the time to share this feedback and hope to see you again for any future needs.

June 07, 2021

Always a pleasant experience albeit the cost of car service but understandably so. My MINI has been and will continue to be a solid force in my life. More

by dlpcommunications
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Report | Print
Jun 07, 2021 -

MINI of Ramsey responded

Hello, thank you for taking the time to share your honest feedback. Our team truly appreciates your understanding and are thrilled to know you continue to have positive experiences here at MINI of Ramsey!

June 02, 2021

My time at Mini Ramsey was a pleasure. The staff is friendly, efficient, and fast. Jason is always helpful and informative. My only complaint is the Genuine Mini Parts are not priced competitively. More

by GABRIELELOREFICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON VELAZQUEZ
Report | Print
Jun 02, 2021 -

MINI of Ramsey responded

Hi Gabriel, thank you for this kind review! we are pleased to know you found our team to be friendly, efficient, and fast and we look forward to having you back for any future needs!

May 31, 2021

I stopped by to make an appt at ramsey mini cooper at around 5pm friday for a 10k service. They asked if i would wait an hour because they would do it in an hour. At 1-2 hour i was told it was done. The More

by KATANAJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svc advisor 193449
Report | Print
Jun 01, 2021 -

MINI of Ramsey responded

Hello, we are pleased to know our team was able to get your vehicle in for service same day and completed your appointment efficiently! Please don't hesitate to stop by for any future needs, we are happy to help!

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