MINI of Ramsey - Service Center

The Service Dept,Manager Mark,and the service employees are awesome 👍 5 star! They are very professional. The Sales and the Management dept need to learn from them, because they are not professional! are awesome 👍 5 star! They are very professional. The Sales and the Management dept need to learn from them, because they are not professional! More

As always service was great and Ysreal and the team exceeded my expectations! This is my 12th year using this dealership. Thank you very much exceeded my expectations! This is my 12th year using this dealership. Thank you very much More

The service and actually all the departments we have encountered at mini of Ramsey are awesome! Amazing customer service! I would highly recommend them to anyone!!! encountered at mini of Ramsey are awesome! Amazing customer service! I would highly recommend them to anyone!!! More

Calm & Cordial Problem Solving Pros! No one likes to have to bring their car in for service. However, when you encounter the good service reps here they make it their primary responsibili No one likes to have to bring their car in for service. However, when you encounter the good service reps here they make it their primary responsibility to set clear/accurate expectations. On many an occasion they've helped me prioritize what matters most when work needs to be done, to best align with my budget. Thank you guys for always being a fair and always looking to minimize discomfort in the service process. s/o to the ladies who collect payment as well. Super nice and helpful. More

Excellent Service. Good place for any service needs . Well recommended. Service Advsior Ysrael Sanchez was detailed oriented person . Well explained what my car needs in the future . Well recommended. Service Advsior Ysrael Sanchez was detailed oriented person . Well explained what my car needs in the future . More

Exceptional service department, prompt and courteous with service professionals that strive to give a higher level of service A+++ even in a pandemic. Great Job Guys. Be Safe. Stay Healthy. service professionals that strive to give a higher level of service A+++ even in a pandemic. Great Job Guys. Be Safe. Stay Healthy. More

Excellent place to get work done. Service was fast and friendly. I loved the video inspection of the car and the loaner car was beautiful friendly. I loved the video inspection of the car and the loaner car was beautiful More

expensive and got back a dirty car I brought the car in for a service and was advised it also needed brakes, etc. Due to the shortage from Covid-19, the car took an extra day to get fi I brought the car in for a service and was advised it also needed brakes, etc. Due to the shortage from Covid-19, the car took an extra day to get fixed. When I picked it up though, it had soot in the back and hadn't even been wiped out or vacuumed. Not that it was perfectly clean when I dropped it off, but was surprised that no attempt to clean it was done. I was told that there was only one person over at the BMW dealership that was cleaning the cars. I guess mine was not important even though it was there for 2 days. My husband had just brought his BMW in the previous week and I commented on how nice and clean it was delivered back and smelling great too. I was obviously disappointed when my Mini didn't get the same treatment even after paying over $2,000 More

Mark was very professional and super kind! I really Mark was very professional and super kind! I really appreciate your professionalism. Hopefully see you! Thank you very very much Mark and mini rams Mark was very professional and super kind! I really appreciate your professionalism. Hopefully see you! Thank you very very much Mark and mini ramsey team! More

Service Great service as always. All proper safety in place for COVID as well. Israel was super friendly and informative. They called as soon as it was read Great service as always. All proper safety in place for COVID as well. Israel was super friendly and informative. They called as soon as it was ready and everything was taken care of! More