Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,062 Reviews of MINI of Ramsey - Service Center
Sort by
March 03, 2020
Predictable & reliable I was due for standard oil change + brake flush service plus my tires were a mess from all of the NYC potholes. I knew it would take awhile, but brou I was due for standard oil change + brake flush service plus my tires were a mess from all of the NYC potholes. I knew it would take awhile, but brought work with me and planned to wait. My service agent kept me consistently updated and worked with the insurance company to ensure that my replacement tires were covered. Pleasure to work with these folks - true professionals. More
by Chris
Verified CustomerEmployees Worked With
Ysrael
March 02, 2020
They were awesome! They answered all my questions and were extremely courteous. I recommend this dealership. The guys in parts and service were absolutely great were extremely courteous. I recommend this dealership. The guys in parts and service were absolutely great More
by Miranda
Employees Worked With
He was in parts dept but I cant remember his nane., Ryan Patti
February 29, 2020
The service was great at MINI, as always. The employees are very friendly and kept me well informed. I also enjoy the complimentary snacks and coffee. are very friendly and kept me well informed. I also enjoy the complimentary snacks and coffee. More
by denaliane
Employees Worked With
Jospeh Frasco
February 28, 2020
To find out why engine light went on My Engine light, on my MINI Countryman came on while driving. I immediately pulled over and called the MINI dealership and spoke with, Ryan Patti. I My Engine light, on my MINI Countryman came on while driving. I immediately pulled over and called the MINI dealership and spoke with, Ryan Patti. I went immediately to the dealership where the car was taken care of. I have worked with Ryan for a long time and his professionalism and assistance is always wonderful! More
by RARDOX149
Employees Worked With
Ryan Patti
February 25, 2020
Good service experience - Ryan Patti Took my car in without an appointment because a check engine light came on. Ryan was able to fit us in and said the car would be fixed as quickly as t Took my car in without an appointment because a check engine light came on. Ryan was able to fit us in and said the car would be fixed as quickly as they could. Once the diagnostics was done Ryan explained in very clear terms what was wrong and what needed to be fixed. When I went to pick up the car he even arranged for someone to pick me up from the train station. That to us is service above and beyond. If you ever have any issues see if you can speak with Ryan, he will sort you out. More
by Anish201
Employees Worked With
Ryan Patti
February 24, 2020
Ryan is an outstanding service advisor, very helpful, friendly and a wonderful person. Facility and service are outstanding but it is too expensive to get the service done at Prestige Mini. friendly and a wonderful person. Facility and service are outstanding but it is too expensive to get the service done at Prestige Mini. More
by George Kuriakose
Employees Worked With
Ryan Patti
February 20, 2020
Thanks I appreciate being brought back to the service area. The technician showed me exactly what he found, which gave be confidence with their recommendati I appreciate being brought back to the service area. The technician showed me exactly what he found, which gave be confidence with their recommendation. Thanks. More
by TTRIMARCO06
Employees Worked With
Jospeh Frasco
February 19, 2020
Excellent! Our Service Advisor Joe was very nice and knew what the problem was right away. Car runs great. I would highly recommend going here to get your Mini Cooper serviced. knew what the problem was right away. Car runs great. I would highly recommend going here to get your Mini Cooper serviced. More
by PAULVALERO
Employees Worked With
Jospeh Frasco
February 18, 2020
Disappointing First Service Experience I leased my Countryman from a dealership in Mt. Laurel, but came to Ramsey for my first service appt. I dealt with Joe mainly, who I would not deal wi I leased my Countryman from a dealership in Mt. Laurel, but came to Ramsey for my first service appt. I dealt with Joe mainly, who I would not deal with again. From the time I walked in, he spoke to me like I was stupid. Not a good first impression. I dropped my car off at 10AM to check something with the sideview mirrors. I didn't hear from him all day, so I called him at 3PM to see what was going on. He said they couldn't figure anything out and it was sitting in the parking lot. I told him I needed to come pick the car up soon - they had had it for 5 hours and initiated no contact from me - and he said they would look at it again and he'd call me back. Still no phone call. I called again at 4PM and he acted irritated that I continued to call and said they still didn't find anything wrong. I came to pick the car up, he was extremely short with me and called a tech to the front to explain to me "how the mirrors worked, in case I just didn't know." He never said thank you, I never got a handshake, he just walked away. Really poor first experience. More
by tck
Employees Worked With
Jospeh Frasco
February 18, 2020
Ryan is the best and the reason I return regularly. He is honest, goes out of his way to provide good service and not over sell things that the customer doesn’t need. I trust him implicitly. honest, goes out of his way to provide good service and not over sell things that the customer doesn’t need. I trust him implicitly. More
by SNGRLITTLE
Employees Worked With
Ryan Patti
