MINI of Ramsey - Service Center

I walk with a concern about a light I had on and ryan was very helpful and took care of the problem best service ever. very helpful and took care of the problem best service ever. More

Friendly, Accommodating, Reasonable Even it was only an oil change this time ($85), they treated me with the same respect as if I am spending $1500 for a service. They found a plastic ca Even it was only an oil change this time ($85), they treated me with the same respect as if I am spending $1500 for a service. They found a plastic cap broken and called me and asked before changing the $7 part. They changed the coolant fluid without any charge after I told them that my daughter topped it off with water this summer. And they washed the car ! With all that I prefer an authorized MINI dealer over any other service station, even with a 2006 MINI. More

NEVER disappointed when I deal with Prestige Mini I received a "message" on my dashboard that I thought was important enough to make an appointment for my Mini to be seen. Once again due to MY erro I received a "message" on my dashboard that I thought was important enough to make an appointment for my Mini to be seen. Once again due to MY error, and lack of understanding, NOTHING was wrong as I misunderstood the direction. Got to the dealership at 7:45 AM and was greeted by RYAN PATTI. After I explained what I thought was the problem, RYAN entered my description into the computer and then...…. we had a good laugh as ONCE AGAIN, I misread the dash. RYAN is SO GOOD at what he does, he managed to tell me what was wrong without pointing out MY mistake. And to ease my concern, RYAN had my car checked out anyway... So off to the lounge I went and as more often then not,, my salesperson RUBY KING showed up. I've dealt with RUBY with each of the 3 Minis I've leased at Prestige and she's always a welcomed sight. I explained the "error" of my ways" and then WE had a good laugh! So all in all, PRESTIGE and the folks I am lucky enough to deal with ... NEVER DISAPPOINT !! More

Again, Excellent Service froM the entire Service Staff! Joe the Service Adviser is an absolute gentleman to deal with and makes you feel comfortable to trust them with your Mini! I bought and service my ca Joe the Service Adviser is an absolute gentleman to deal with and makes you feel comfortable to trust them with your Mini! I bought and service my car at Mini of Ramsey and I can’t express enough how amazing of an experience they are! I drive drive 65 miles to get to them, once you start, you won’t leave! Thanks Again! More

Love all these people. Always have a great experience. They work hard to make sure everything is smooth and perfect. They also seem to really know the brand and everyone of the details of the cars they se They work hard to make sure everything is smooth and perfect. They also seem to really know the brand and everyone of the details of the cars they sell and service. More

Great staffing awesome work. The best service representative Joe Frasco Joe goes out and look for the best options for your Mini Cooper’s service 👍🏽 representative Joe Frasco Joe goes out and look for the best options for your Mini Cooper’s service 👍🏽 More

Ryan Patti was kind, courteous and helpful. He did all he could to help me! Very thorough and pleasant! Abe Levi was dismissive and not willing to help in the least! could to help me! Very thorough and pleasant! Abe Levi was dismissive and not willing to help in the least! More

overall good experience staff is friendly, polite and the atmosphere is relaxing as you wait for your car. They service member kept me updated so I was informed as to when m staff is friendly, polite and the atmosphere is relaxing as you wait for your car. They service member kept me updated so I was informed as to when my work would be completed. More

Great Job Great service and sped of getting my car ready. Good phone contact by all involved. I love my Mini and enjoy driving it every day. Great prices as wel Great service and sped of getting my car ready. Good phone contact by all involved. I love my Mini and enjoy driving it every day. Great prices as well More

Joe frasco is a very good motoring advisor... always welcoming , and lot guy's are helpful. The reception staff nice, BUT no more Bulldogs was disheartening. welcoming , and lot guy's are helpful. The reception staff nice, BUT no more Bulldogs was disheartening. More