2,072 Reviews of MINI of Ramsey - Service Center
First time People were-friend, kind and courteous. The work was done in a timely manner. The car was very clean when I picked it up I feel comfortable going he People were-friend, kind and courteous. The work was done in a timely manner. The car was very clean when I picked it up I feel comfortable going here in the future. More
Worth the trip I'd purchased a '16 Countryman in August. Mini of Ramsey not only had the best deal on a CPO in the NY metro area, they were friendly, professional st I'd purchased a '16 Countryman in August. Mini of Ramsey not only had the best deal on a CPO in the NY metro area, they were friendly, professional start to finish. Gregory in sales is both personable and knowledgable. He went above and beyond to make sure everything we discussed pre-sale was included in my vehicle and has followed up to make sure I'm happy. Ryan in service was helpful answering all my service/mechanical questions before the sale, and made taking care of an after-sale armrest installation a breeze. While I was up there for this service (I live and hour and a half away), Abe quickly resolved a left-over billing issue. Shout out to Bianca and Tiana at the front desk too for their help. If you're in the market for a MINI, I highly recommend. More
Great service !! Always get the best device at Mini of Ramsey !! From the moment you arrive till you drive out of the lot - extremely professional - friendly - effici Always get the best device at Mini of Ramsey !! From the moment you arrive till you drive out of the lot - extremely professional - friendly - efficient service all around - wouldn’t go anywhere else !! More
Oustanding Personnel very professional and courteous oustanding service facility very clean everyone in the place know what they doing 100%.I will recommend any Personnel very professional and courteous oustanding service facility very clean everyone in the place know what they doing 100%.I will recommend anyone to bring they business here. More
awesome Whenever i come here they treat me as part of their family. Always a fantastic experience. highly recommend to all family and friends about this place Whenever i come here they treat me as part of their family. Always a fantastic experience. highly recommend to all family and friends about this place. More
Above and beyond I came in late with a blown out tire. It turned out to be 2 blown out tires. Mark and team stayed late and got me on my way. Thank you. I came in late with a blown out tire. It turned out to be 2 blown out tires. Mark and team stayed late and got me on my way. Thank you. More
Unexpected tire replacement Suddenly got a bubble on one of my tires. I called ahead and went in during my lunch break. The service was very fast, efficient & friendly. They expe Suddenly got a bubble on one of my tires. I called ahead and went in during my lunch break. The service was very fast, efficient & friendly. They expedited everything and got me out again with a new tire on in about an hour, so I wasn't too late getting back to work. And they even processed this through my insurance so that there was no charge to me! Thank you! More
Terrific The service was excellent. The wait time for the loner was very little and the car was finished its routine check up by the end of the day! Great Ex The service was excellent. The wait time for the loner was very little and the car was finished its routine check up by the end of the day! Great Experience! More
Happy customer Keep up the good work. We dont go anywhere else for anything with our mini. Ramsey dealership is the best. Very accomodating and very friendly staff. Keep up the good work. We dont go anywhere else for anything with our mini. Ramsey dealership is the best. Very accomodating and very friendly staff. More
Positive Service Experience Brought my Mini for service due to Check Engine warning. Ryan Patti was extremely helpful in making the appointment as easy as possible for me. Ryan h Brought my Mini for service due to Check Engine warning. Ryan Patti was extremely helpful in making the appointment as easy as possible for me. Ryan helped me obtain a loaner to alleviate a longer wait than what was initially anticipated due to volume; and after the vehicle was diagnosed later that day explained very clearly what the issues were and provided guidance as to how to prioritize the repair sequencing. I authorized one repair that was a priority and will return at a later time for the second repair that is necessary. Ryan has my trust and I will continue to use this service department for future needs because of him. More