2,049 Reviews of MINI of Ramsey - Service Center
Great and friendly service I was able to get my Mini serviced quickly even without having an appointment. The service advisor explained all necessary services needed for my mini I was able to get my Mini serviced quickly even without having an appointment. The service advisor explained all necessary services needed for my mini. More
oil change ryan patti updates you every now and then regarding stutus of your service. service done in a timely manner, however, complimentary car wash not avail ryan patti updates you every now and then regarding stutus of your service. service done in a timely manner, however, complimentary car wash not available. More
Decent and courteous! Helpful and personable employees in all positions, good coffee/snacks in the waiting area, clean and comfortable showroom, set Mini of Ramsey apart fr Helpful and personable employees in all positions, good coffee/snacks in the waiting area, clean and comfortable showroom, set Mini of Ramsey apart from other service center options! More
great experience I called service rep Ryan Patti because my 2 door hardtop S was having air conditioning problem. Ryan gave me a next day appointment (which I requeste I called service rep Ryan Patti because my 2 door hardtop S was having air conditioning problem. Ryan gave me a next day appointment (which I requested). He had a loner waiting for me and after complimentary coffee and a bagel I left. He later called me telling me it was a leaky hose that was the problem and the would be ready next day. I picked it up Saturday morning (Ryan was not working that day). It was covered under warranty, no charge. After coffee and a bagel I drove off. Ryan was an excellent service rep, a real gentleman and professional. By the way, the loner was a Countrymen, and I was so impressed with that car. Anyone looking for a crossover should definitely look at a Countryman. More
Mark was amazing and made the process bearable! Mark allowed me to continue to use their beautiful loaner while making the best choice for fixing or replacing my mini. When it came time to buy, I g Mark allowed me to continue to use their beautiful loaner while making the best choice for fixing or replacing my mini. When it came time to buy, I give Mark most of the credit for the sale because if he in the service department hadn’t made it so easy, I wouldn’t have given them the chance to match a great price I found elsewhere. Kudos to Mark in service at Prestige Mini! More
Quick and pleasant I stopped into the service center because of an issue with the chrome around my headlight. The service professional was very accommodating and friendl I stopped into the service center because of an issue with the chrome around my headlight. The service professional was very accommodating and friendly. He said it could be fixed on the spot and even the car washed. We waited just about an hour having snacks and coffee in the dealership, and then we were ready to go. Customer service was excellent. More
Yearly service They always value you as a customer, do a great job and I love that they wash the car as part of the service. I recommend them highly. They always value you as a customer, do a great job and I love that they wash the car as part of the service. I recommend them highly. More
BEST MINI SERVICE!!! The staff is professional and helpful and they helped me with my extended warranty without any issue at all. I will be buying and servicing all my MI The staff is professional and helpful and they helped me with my extended warranty without any issue at all. I will be buying and servicing all my MINI's from this dealership. More
Great job Great experience. Friendly greeting and very efficient. Explained options for my tires and car was ready when expected. Waiting area was comfortable, Great experience. Friendly greeting and very efficient. Explained options for my tires and car was ready when expected. Waiting area was comfortable, quiet and had food, coffee and water More
Awesome Aide Had a sudden drop in tire pressure which was the result of a nail in the tire. Had all tires checked for safety. Although I replaced 3 tires, I'd rath Had a sudden drop in tire pressure which was the result of a nail in the tire. Had all tires checked for safety. Although I replaced 3 tires, I'd rather be safe than sorry. Truly appreciated the aide & quick service care. More