MINI of Ramsey - Service Center

Great experience Joe was wonderful in helping me solve my issue. Super fast! I’ll make sure that Joseph Frasco is in charge of my car’s service next time as well Joe was wonderful in helping me solve my issue. Super fast! I’ll make sure that Joseph Frasco is in charge of my car’s service next time as well More

routine check Routine engine light check. Updated software. I also ordered a spare tire kit. Although 1 part came in wrong, it was not the fault of anyone at the Routine engine light check. Updated software. I also ordered a spare tire kit. Although 1 part came in wrong, it was not the fault of anyone at the dealer and the issue will be resolved by Tuesday. All in all, very happy with the service department. More

Ryan was very helpful I am completely disappointed with MINI Financial Service Department and their Manager Abraham Khalifeh. They sold me a certified used car with five ye I am completely disappointed with MINI Financial Service Department and their Manager Abraham Khalifeh. They sold me a certified used car with five year old tires that had dry rot and were cracking from the outside. One tire actually just blow apart while I was driving on a busy highway. Once in the Mini Service center, it was observed that all four tires were bad, and needed to be replaced for safety reasons. Despite knowing that they sold me a car with damaged tires, they blame it on my miles so I would have to cover the cost. However, I was very thankful to have Ryan assist through the day while my care was getting fixed and trying to help wherever he could. If it were not for Ryan, my bad day would have been much worse. More

Clutch Repair Very meticulous, informative and helpful! I'm a customer since 2012. A great team to trust with your Car. They're always willing to provide the nec Very meticulous, informative and helpful! I'm a customer since 2012. A great team to trust with your Car. They're always willing to provide the necessary support to assist. More

Ryan Patti for president!!!!!! What an awesome experience!!!! From my initial phone call requesting an appointment for service to my dropping off the courtesy loaner car... I felt What an awesome experience!!!! From my initial phone call requesting an appointment for service to my dropping off the courtesy loaner car... I felt confident that my 2015 Mini was in good hands with talented and knowledgeable technicians. Ryan Patti , my service advisor, was a joy. He is a true professional and an asset to Mini of Ramsey. Outstanding. Job well done! More

Excellent I arrived with an unscheduled engine light in the afternoon. Loaner was provided. Car repaired. Car washed. Everyone I dealt with was helpful. I'm I arrived with an unscheduled engine light in the afternoon. Loaner was provided. Car repaired. Car washed. Everyone I dealt with was helpful. I'm delighted. More

My car was making a straining noise when turning the wheel. Max rode in the car to verify the sound was not normal in light of a recent strut repair. Ryan quickly scheduled me & he took care of the situation im Max rode in the car to verify the sound was not normal in light of a recent strut repair. Ryan quickly scheduled me & he took care of the situation immediately & fortunately it was covered under the warranty of the repair. A loaner car was set up, but I only needed to use it for a small errand. More

no heat appointment was readily available for next day, which was awesome. my service advisor contacted me upon availability of diagnostic result. i didn't li appointment was readily available for next day, which was awesome. my service advisor contacted me upon availability of diagnostic result. i didn't like the recommendation, not that it was wrong but just too expensive. my service advisor was really nice enough to provide me a discount that's available online. hope to deal with him again in the future. More

Saturday service saved my butt! I needed immediate service on Saturday for my Mini S convertible. Stuck in NJ from out of state Ramsey got me rolling and back home safely. Grateful! I needed immediate service on Saturday for my Mini S convertible. Stuck in NJ from out of state Ramsey got me rolling and back home safely. Grateful! More

Made an inconvience convienient! My car needed a part replaced and needed to be keept over the weekend. I was in a loaner in no time and back on the road! My car needed a part replaced and needed to be keept over the weekend. I was in a loaner in no time and back on the road! More