2,064 Reviews of MINI of Ramsey - Service Center
Clutch Repair Very meticulous, informative and helpful! I'm a customer since 2012. A great team to trust with your Car. They're always willing to provide the nec Very meticulous, informative and helpful! I'm a customer since 2012. A great team to trust with your Car. They're always willing to provide the necessary support to assist. More
Ryan was very helpful I am completely disappointed with MINI Financial Service Department and their Manager Abraham Khalifeh. They sold me a certified used car with five ye I am completely disappointed with MINI Financial Service Department and their Manager Abraham Khalifeh. They sold me a certified used car with five year old tires that had dry rot and were cracking from the outside. One tire actually just blow apart while I was driving on a busy highway. Once in the Mini Service center, it was observed that all four tires were bad, and needed to be replaced for safety reasons. Despite knowing that they sold me a car with damaged tires, they blame it on my miles so I would have to cover the cost. However, I was very thankful to have Ryan assist through the day while my care was getting fixed and trying to help wherever he could. If it were not for Ryan, my bad day would have been much worse. More
Excellent I arrived with an unscheduled engine light in the afternoon. Loaner was provided. Car repaired. Car washed. Everyone I dealt with was helpful. I'm I arrived with an unscheduled engine light in the afternoon. Loaner was provided. Car repaired. Car washed. Everyone I dealt with was helpful. I'm delighted. More
My car was making a straining noise when turning the wheel. Max rode in the car to verify the sound was not normal in light of a recent strut repair. Ryan quickly scheduled me & he took care of the situation im Max rode in the car to verify the sound was not normal in light of a recent strut repair. Ryan quickly scheduled me & he took care of the situation immediately & fortunately it was covered under the warranty of the repair. A loaner car was set up, but I only needed to use it for a small errand. More
no heat appointment was readily available for next day, which was awesome. my service advisor contacted me upon availability of diagnostic result. i didn't li appointment was readily available for next day, which was awesome. my service advisor contacted me upon availability of diagnostic result. i didn't like the recommendation, not that it was wrong but just too expensive. my service advisor was really nice enough to provide me a discount that's available online. hope to deal with him again in the future. More
Saturday service saved my butt! I needed immediate service on Saturday for my Mini S convertible. Stuck in NJ from out of state Ramsey got me rolling and back home safely. Grateful! I needed immediate service on Saturday for my Mini S convertible. Stuck in NJ from out of state Ramsey got me rolling and back home safely. Grateful! More
Made an inconvience convienient! My car needed a part replaced and needed to be keept over the weekend. I was in a loaner in no time and back on the road! My car needed a part replaced and needed to be keept over the weekend. I was in a loaner in no time and back on the road! More
Great Went for service and reception was great, personal has great knowledge and ready to help. He explained the problem and offer suggestions. His approach Went for service and reception was great, personal has great knowledge and ready to help. He explained the problem and offer suggestions. His approach was very willing and understandable. Thanks More
incredibly awesome!! This is the first time in my life that i did not feel stressed having a flat tire! the service was so smooth and incredibly fast. I shouldnt be saying This is the first time in my life that i did not feel stressed having a flat tire! the service was so smooth and incredibly fast. I shouldnt be saying this but the service in Canada is not comparable to my experience in this dealer ! i wish i lived here it would a pleasure bringing my car to that service center . thank you for this great experience:) More
Great customer service The team that I dealt with at Prestige MINI this time was professional, courteous, and very knowledgeable. They were also expedient as I needed my car The team that I dealt with at Prestige MINI this time was professional, courteous, and very knowledgeable. They were also expedient as I needed my car for a trip and they delivered. I would highly recommend them. I dealt with Max and another gentleman at the front desk - I think his name was Joseph but am not certain. Both were great. More