MINI of Ramsey - Service Center

Well taken care of. Quick and efficiently They treated me with respect and answered any questions I had. The service was quick and efficient. Car came back clean and lovely. The experience was They treated me with respect and answered any questions I had. The service was quick and efficient. Car came back clean and lovely. The experience was effortless and I trust them with any issues I may have in the future knowing it will be taken care of. More

Great service MINI always provides great service in a comfortable setting. The employees keep you apprised of the work being done on your vehicle and how long it wi MINI always provides great service in a comfortable setting. The employees keep you apprised of the work being done on your vehicle and how long it will take. More

Replaced a flat tire Showed unannounced with a flat tire and they took vehicle in immediately. The tire was replaced in no time and they even wadhed my car. Great job Mini Showed unannounced with a flat tire and they took vehicle in immediately. The tire was replaced in no time and they even wadhed my car. Great job Mini of Ramsey! More

Terrific Service Pleasant, Helpful, respectful Clean facility, pleasant surroundings, great coffee while you wait. My car was finished in a reasonable amount of time Pleasant, Helpful, respectful Clean facility, pleasant surroundings, great coffee while you wait. My car was finished in a reasonable amount of time and despite the rainy day it was clean when I left the dealership. More

no flat FLAT My wife blew out the front left tire on her way to work on 1/2/19. at 6AM in the Montclair Area of NJ. She did drive the car to her work location abo My wife blew out the front left tire on her way to work on 1/2/19. at 6AM in the Montclair Area of NJ. She did drive the car to her work location about 7 miles one the rim. i reached out to Mini Roadside and arranged for the car to be taken to Ramsey Mini. after a variety of issues with the Wappingers Falls, I spoke with Mark and arranged for the tire to be replaced and the Car returned t My Wife's location. additionally, Mark checked into my account and warranties and reveled that I had a 36/3 extended service agreement, which the Wappingers Falls Dealership should have knowned, since I purchased the car their. I mention this because I had to have the front breaks replaced on 12/31/18, with only 15000 miles on the car, and was charged $607.00 for the repair. needless to We will have our Mini serviced with mark from now on. Also, They drove our Mini nto My wife work at no charge as well! That's How you Treat A Customer. Thank you More

Courteous service. I always have good service at this Mini Dealer. They keep me informed of what my older car needs right away and what problems may be on the horizon. I I always have good service at this Mini Dealer. They keep me informed of what my older car needs right away and what problems may be on the horizon. It's nice to have a snack and choice of hot beverage while waiting. More

Excellent service! Great service ! Joseph Frasco is very kind, friendly and helpful. He did a quality job for us! Thank you for everything! Excellent work! Thank you. Great service ! Joseph Frasco is very kind, friendly and helpful. He did a quality job for us! Thank you for everything! Excellent work! Thank you. More

Above and beyond! At every level the team at MINI of Ramsey goes above and beyond what is asked of them and it is always done professionally and with sincerity. At every level the team at MINI of Ramsey goes above and beyond what is asked of them and it is always done professionally and with sincerity. More

Best service I have ever received at a Dealership This is a supportive and friendly place one doesn't expect with a car dealership. Abe, the General Manager, went beyond his responsibility and did a This is a supportive and friendly place one doesn't expect with a car dealership. Abe, the General Manager, went beyond his responsibility and did a free repair on my car (although it was out of warrantees for this particular issue).. He prides himself on the positive responses from his customers, and is building relationships and gaining trust. I had a terrific salesman, Robert, who was always responsive to my needs and concerns.. And Joe the Service Manager was great.. smart, great communicator and skill.. He easily diagnosed the problem. Also a small point is the coffee is good and the bathrooms are immaculate.. like a fancy hotel. I was stunned when told my car was being detailed after the repair.. I live in Ct and am considering bringing my car to Prestige Mini of Ramsey.. They are so superior to the Dealership I visited in Ct ... I am not suggesting you will get a free repair, but you will get an honest and comprehensive response to your car service needs. and you will feel well cared for.... highly unusual in a dealership. More

super fast, efficient and friendly upon arrival! I came in without an apppointment, hoping for a 10k service on my CooperS, the week between Christmas and New Year's. The guys could not have been nic I came in without an apppointment, hoping for a 10k service on my CooperS, the week between Christmas and New Year's. The guys could not have been nicer or more accomodating. More