MINI of Ramsey - Service Center

Worth the trip! Ryan at MINi Ramsey NJ is awesome 😎. He is always pleasant and attentive. I am alittle OCD. Any concerns I have, down to the smallest thing or as man Ryan at MINi Ramsey NJ is awesome 😎. He is always pleasant and attentive. I am alittle OCD. Any concerns I have, down to the smallest thing or as many times I go to mini, he always addresses my concerns. Down to a squeak. Thank you Ryan for your amazing customer service. See ya soon. Ha ha ha. 😃 More

Convenient I believe my only issue was that I sat outside for 30 minutes prior to someone arriving becuase there were no more envelopes to leave my car keys in f I believe my only issue was that I sat outside for 30 minutes prior to someone arriving becuase there were no more envelopes to leave my car keys in for drop off. I wasn't pleased. But, my car came out beautifully after the service. More

quick service! I had a Saturday morning appt and expected a long wait. I was pleasantly surprised to be in and out. This included having 4 brakes done I had a Saturday morning appt and expected a long wait. I was pleasantly surprised to be in and out. This included having 4 brakes done More

Great service Service Dept did excellent job getting me in and out within an hour for a tire issue. They are terrific. Also I know my salesman Robert always has my Service Dept did excellent job getting me in and out within an hour for a tire issue. They are terrific. Also I know my salesman Robert always has my back. That’s why I bought 3 Mini Coopers over last three years More

Good but. I was happy for the service. Ryan was super nice, and the one - unfortunately I didn't get his name, but he helped to fix my car - was very nice as we I was happy for the service. Ryan was super nice, and the one - unfortunately I didn't get his name, but he helped to fix my car - was very nice as well. The only reason I gave 4 stars instead of 5 was when I paid for my service with cash, the woman at the cashier said I would need to pay exact amount. I didn't have a change so I asked her if I could split between cash and card.. she said she couldn't, because it would be too complicated, and she also said people never paid in cash..... well I ended up paying with cash, because she eventually found some changes at the counter... but I was wondering why would you say the credit card only, if you don't want to accept a cash? More

Great service team Joe and the service technician did a wonderful job. My mini had a drive train error message. It was quickly diagnosed as needing a software update a Joe and the service technician did a wonderful job. My mini had a drive train error message. It was quickly diagnosed as needing a software update and fixed. My car runs well and no more error messages! More

I brought my mini in for service. Computer issue! I am trading it in. Bought a new car from Ruby King. Hopefully I will get it in 6 weeks. I hope I like my new mini! I am trading it in. Bought a new car from Ruby King. Hopefully I will get it in 6 weeks. I hope I like my new mini! More

replaced Flywheel and Clutch I had to replace my flywheel and clutch on my 2009 cooperS, that only had 30k miles. you can imagine my surprise. I've always driven manuals and never I had to replace my flywheel and clutch on my 2009 cooperS, that only had 30k miles. you can imagine my surprise. I've always driven manuals and never had to replace a clutch. I've herd many people have the same issue and shame on BMW MINI division for not putting good parts. never the less the Ramsey service department was wonderful helping me with a serious and expensive decision. Joe in service was understanding and very patient as I'm trying to decide. he and Max the service manager even told me of a service special going on. They use original mini parts, guarantee the work for two years unlimited milage, parts and labor. I had a loaner while the car was being fixed and they did it all in two days. I was very satisfied with Joe and Max, I was kept informed regularly of the progress. Thank you to Joe and Max for all your help. More

Comfortable . Always a comfortable visit. A feeling of trust and family. The time to service was reasonable. Cost was a little high. It was fun chatting with the . Always a comfortable visit. A feeling of trust and family. The time to service was reasonable. Cost was a little high. It was fun chatting with the employees. More

Friendly and personable service! From the moment I called to make an appointment to the moment I left after my repair was done, Prestige Mini made me feel like a VIP. Making an appoin From the moment I called to make an appointment to the moment I left after my repair was done, Prestige Mini made me feel like a VIP. Making an appointment was super easy and they had an opening that fit my schedule. Mark and Joe were both very friendly and knowledgeable. Even though I bough lt the car at another dealership, they still treated me very well! I will definitely be coming back for future maintenance/ repairs when needed! I would highly recommend this as a trustworthy and friendly place to service your Mini! More