MINI of Ramsey - Service Center

Faster than Fast!! I stopped by the dealership on a last minute whim to check and see when my 2018 MINI Clubman might require service and the technician, Joe Frasco, adv I stopped by the dealership on a last minute whim to check and see when my 2018 MINI Clubman might require service and the technician, Joe Frasco, advised me that "yes, it is ready for service" and before I could ask for a future appointment date he asked, if I had time, they could do it right then. I agreed. After walking around the showroom and checking out all the new MINI's on display, I was just settling in with a cup of coffee and a donut when Joe Frasco came over and told me that my Clubman was done and the keys are in the car and I could be on my way. What a pleasure to have been expecting a much longer wait that what actually happened. That's why I say the service was "Faster Than Fast!!" More

quick service! I had a Saturday morning appt and expected a long wait. I was pleasantly surprised to be in and out. This included having 4 brakes done I had a Saturday morning appt and expected a long wait. I was pleasantly surprised to be in and out. This included having 4 brakes done More

Service Ryan and the rest of service crew are awesome! I would highly recommend mini of Ramsey. Their staff are great and make taking your car in for service Ryan and the rest of service crew are awesome! I would highly recommend mini of Ramsey. Their staff are great and make taking your car in for service easy and painless. More

Worth the trip! Ryan at MINi Ramsey NJ is awesome 😎. He is always pleasant and attentive. I am alittle OCD. Any concerns I have, down to the smallest thing or as man Ryan at MINi Ramsey NJ is awesome 😎. He is always pleasant and attentive. I am alittle OCD. Any concerns I have, down to the smallest thing or as many times I go to mini, he always addresses my concerns. Down to a squeak. Thank you Ryan for your amazing customer service. See ya soon. Ha ha ha. 😃 More

Convenient I believe my only issue was that I sat outside for 30 minutes prior to someone arriving becuase there were no more envelopes to leave my car keys in f I believe my only issue was that I sat outside for 30 minutes prior to someone arriving becuase there were no more envelopes to leave my car keys in for drop off. I wasn't pleased. But, my car came out beautifully after the service. More

Great service Service Dept did excellent job getting me in and out within an hour for a tire issue. They are terrific. Also I know my salesman Robert always has my Service Dept did excellent job getting me in and out within an hour for a tire issue. They are terrific. Also I know my salesman Robert always has my back. That’s why I bought 3 Mini Coopers over last three years More

Good but. I was happy for the service. Ryan was super nice, and the one - unfortunately I didn't get his name, but he helped to fix my car - was very nice as we I was happy for the service. Ryan was super nice, and the one - unfortunately I didn't get his name, but he helped to fix my car - was very nice as well. The only reason I gave 4 stars instead of 5 was when I paid for my service with cash, the woman at the cashier said I would need to pay exact amount. I didn't have a change so I asked her if I could split between cash and card.. she said she couldn't, because it would be too complicated, and she also said people never paid in cash..... well I ended up paying with cash, because she eventually found some changes at the counter... but I was wondering why would you say the credit card only, if you don't want to accept a cash? More

Great service team Joe and the service technician did a wonderful job. My mini had a drive train error message. It was quickly diagnosed as needing a software update a Joe and the service technician did a wonderful job. My mini had a drive train error message. It was quickly diagnosed as needing a software update and fixed. My car runs well and no more error messages! More

replaced Flywheel and Clutch I had to replace my flywheel and clutch on my 2009 cooperS, that only had 30k miles. you can imagine my surprise. I've always driven manuals and never I had to replace my flywheel and clutch on my 2009 cooperS, that only had 30k miles. you can imagine my surprise. I've always driven manuals and never had to replace a clutch. I've herd many people have the same issue and shame on BMW MINI division for not putting good parts. never the less the Ramsey service department was wonderful helping me with a serious and expensive decision. Joe in service was understanding and very patient as I'm trying to decide. he and Max the service manager even told me of a service special going on. They use original mini parts, guarantee the work for two years unlimited milage, parts and labor. I had a loaner while the car was being fixed and they did it all in two days. I was very satisfied with Joe and Max, I was kept informed regularly of the progress. Thank you to Joe and Max for all your help. More

Comfortable . Always a comfortable visit. A feeling of trust and family. The time to service was reasonable. Cost was a little high. It was fun chatting with the . Always a comfortable visit. A feeling of trust and family. The time to service was reasonable. Cost was a little high. It was fun chatting with the employees. More