MINI of Ramsey - Service Center

Convenient I believe my only issue was that I sat outside for 30 minutes prior to someone arriving becuase there were no more envelopes to leave my car keys in f I believe my only issue was that I sat outside for 30 minutes prior to someone arriving becuase there were no more envelopes to leave my car keys in for drop off. I wasn't pleased. But, my car came out beautifully after the service. More

Great service Service Dept did excellent job getting me in and out within an hour for a tire issue. They are terrific. Also I know my salesman Robert always has my Service Dept did excellent job getting me in and out within an hour for a tire issue. They are terrific. Also I know my salesman Robert always has my back. That’s why I bought 3 Mini Coopers over last three years More

Good but. I was happy for the service. Ryan was super nice, and the one - unfortunately I didn't get his name, but he helped to fix my car - was very nice as we I was happy for the service. Ryan was super nice, and the one - unfortunately I didn't get his name, but he helped to fix my car - was very nice as well. The only reason I gave 4 stars instead of 5 was when I paid for my service with cash, the woman at the cashier said I would need to pay exact amount. I didn't have a change so I asked her if I could split between cash and card.. she said she couldn't, because it would be too complicated, and she also said people never paid in cash..... well I ended up paying with cash, because she eventually found some changes at the counter... but I was wondering why would you say the credit card only, if you don't want to accept a cash? More

Great service team Joe and the service technician did a wonderful job. My mini had a drive train error message. It was quickly diagnosed as needing a software update a Joe and the service technician did a wonderful job. My mini had a drive train error message. It was quickly diagnosed as needing a software update and fixed. My car runs well and no more error messages! More

replaced Flywheel and Clutch I had to replace my flywheel and clutch on my 2009 cooperS, that only had 30k miles. you can imagine my surprise. I've always driven manuals and never I had to replace my flywheel and clutch on my 2009 cooperS, that only had 30k miles. you can imagine my surprise. I've always driven manuals and never had to replace a clutch. I've herd many people have the same issue and shame on BMW MINI division for not putting good parts. never the less the Ramsey service department was wonderful helping me with a serious and expensive decision. Joe in service was understanding and very patient as I'm trying to decide. he and Max the service manager even told me of a service special going on. They use original mini parts, guarantee the work for two years unlimited milage, parts and labor. I had a loaner while the car was being fixed and they did it all in two days. I was very satisfied with Joe and Max, I was kept informed regularly of the progress. Thank you to Joe and Max for all your help. More

Comfortable . Always a comfortable visit. A feeling of trust and family. The time to service was reasonable. Cost was a little high. It was fun chatting with the . Always a comfortable visit. A feeling of trust and family. The time to service was reasonable. Cost was a little high. It was fun chatting with the employees. More

I brought my mini in for service. Computer issue! I am trading it in. Bought a new car from Ruby King. Hopefully I will get it in 6 weeks. I hope I like my new mini! I am trading it in. Bought a new car from Ruby King. Hopefully I will get it in 6 weeks. I hope I like my new mini! More

GREAT SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! My check engine light came on as i was driving which led me to continue immediately to the dealership. Mark Mozdziez took care of me right away and My check engine light came on as i was driving which led me to continue immediately to the dealership. Mark Mozdziez took care of me right away and promised that although there were no available loaner cars that he would make sure that they would service my vehicle as soon as possible ( I had no appointment). They took care of the issue in addition to completing the upcoming maintenance appointment that was soon to be due. It was painless and I am typically an anxious customer Mark did a great job of under promising and over producing in addition to him clearly explaining what my service required. Thanks to Mark and the staff of Ramsey Mini!!! More

Friendly and personable service! From the moment I called to make an appointment to the moment I left after my repair was done, Prestige Mini made me feel like a VIP. Making an appoin From the moment I called to make an appointment to the moment I left after my repair was done, Prestige Mini made me feel like a VIP. Making an appointment was super easy and they had an opening that fit my schedule. Mark and Joe were both very friendly and knowledgeable. Even though I bough lt the car at another dealership, they still treated me very well! I will definitely be coming back for future maintenance/ repairs when needed! I would highly recommend this as a trustworthy and friendly place to service your Mini! More

Terrific!!! All my experiences with Ramsey Prestige MINI over the past 13 years have been exceptional. From sales to service, very professional, courteous and hel All my experiences with Ramsey Prestige MINI over the past 13 years have been exceptional. From sales to service, very professional, courteous and helpful. Just a very pleasant experience every time. More