MINI of Ramsey - Service Center

Excellent Service, Great Customer service Every experience with the service department has been great. Prompt service, great customer service and caring staff. Ryan even noticed I had a child Every experience with the service department has been great. Prompt service, great customer service and caring staff. Ryan even noticed I had a child seat and changed my loaner to better fit my needs. THankful! More

TERRIFIC Very professional service and wonderful loaner cars!! Recommend highly. Mini has a great car. Prestige Mini has a great staff and the service departm Very professional service and wonderful loaner cars!! Recommend highly. Mini has a great car. Prestige Mini has a great staff and the service department was wonderful. Dan, one of the salesman is one of the best!! More

excellent service from Ryan and the repairs excellent service from Ryan and on the required repairs. everything went well from setting up the appointment, getting a loaner, having the repairs do excellent service from Ryan and on the required repairs. everything went well from setting up the appointment, getting a loaner, having the repairs done in a timely manner and picking up a clean car. thanks! More

Great Service and Stellar Communication The team here is pleasant, thorough and honest. The fact that they text regular updates is so handy and really helps with the experience as well. The team here is pleasant, thorough and honest. The fact that they text regular updates is so handy and really helps with the experience as well. Ryan really could not be nicer to deal with. This service will positively contribute to my future decisions about new vehicles. More

Repair was on time and worked perfect. But the cost was way Everything was great the car was fixed and given back to me on time exactly when they said but the cost was way to high. Everything was great the car was fixed and given back to me on time exactly when they said but the cost was way to high. More

Excellent Desker Servicing I’ve had 3 Mini Cooper S coups since 2005. Currently I drove 2013. I have always had my cars serviced at this dealership - now called Mini of Ramsey. I’ve had 3 Mini Cooper S coups since 2005. Currently I drove 2013. I have always had my cars serviced at this dealership - now called Mini of Ramsey. The people who deal with your service appointment are always knowledgeable “car guys” ( male or female) They can answer all your questions. The work is good and your car is ready when promised. (Thanks to your service advisor who keeps things on schedule.) Loaners available also. More

Not such a friendly place My service advisor was Ryan P. He was fantastic... attentive, friendly, informative, etc. However, 5 or 6 other staff members walked be me multiple My service advisor was Ryan P. He was fantastic... attentive, friendly, informative, etc. However, 5 or 6 other staff members walked be me multiple times and not one of them said hello or offered a greeting of any kind. The service receptionist was on the phone most of the time and even changed the channel while I was watching the news without asking if anyone was watching. If I asked her a question, she did answer though. The coffee station was dirty and I watched staff get coffee and not one person wiped down the mess or attempted to clean it up. More

Regular maintenance Very good and timely very professional Loaner car was clean and very convenient Very knowledgeable and all service and parts needed were provided Very good and timely very professional Loaner car was clean and very convenient Very knowledgeable and all service and parts needed were provided at no cost. More

Great service! Great customer service, very helpful stuff! I would definitely recommend the dealership to my friends and family! It’s my third mini, but not the last Great customer service, very helpful stuff! I would definitely recommend the dealership to my friends and family! It’s my third mini, but not the last!! More