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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,050 Reviews

2,050 Reviews of MINI of Ramsey - Service Center

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September 03, 2018

Nail in tire Everyone is always pleasant and most helpful no Matter how big or small the issue is. Always willing to belp. I got there a little earlier than my sc More

by DHEFFNER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jospeh Frasco
August 31, 2018

overheat My service advisor Joe Frasco had helped me a lot to get a new appointment so I can be provided with a loaner car since it would take time to diagnose More

by ROLLYOFINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jospeh Frasco
August 30, 2018

Fixing it. Nigel was having a difficult time starting after sitting for a long period. So I had tried to change the fuel filter myself. Managed to break the pa More

by BRIANVWZJ@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Ryan Patti, Jospeh Frasco
August 30, 2018

Excellent I had a popped tire and they fit me in. Also completed other service to my car to save me a second trip. The wait was a little long but overall the s More

by AMYBACHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
August 30, 2018

Change oil and tire rotation My last visit to the service center was maybe my 4th or 5th and nothing has changed since my last review. Staff are courteous and very friendly. I wi More

by nicanor134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cannot remember the name of the guy in the parts department. He help me a lot, Nick Falvo, Jospeh Frasco
August 28, 2018

Quality Service I have always received top quality service at Prestige Mini. My last service was no different. Ryan at the service dept was very courteous and through More

by SRUWALI
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
August 28, 2018

Service Mini replaced a broken plastic piece that protects my gas container. Joe was very helpful in explaining the service and went the extra mile by taking More

by NELSONDFRYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jospeh Frasco
August 28, 2018

Extremely satisfied for 9 years now! The Best! I purchased my MINI 9 years ago at MINI of Ramsey and they have done every service. Very satisfied, would highly recommend you (and have to another M More

by BOBHEIMALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Falvo, Ryan Patti, Venetia Katsihtis
August 28, 2018

mini Ramsey rocks Everyone is super nice and professional. And a car wash! How do you beat that? Ryan is great. Though everyone I have worked with at mini has been good More

by Happy mini driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
August 27, 2018

Worst ever! It took one hour to find my car to get my personal items because it was getting totaled!!! I even showed up little bit earlier!!! More

by SOUN22010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Rachel Walker
Aug 28, 2018 -

MINI of Ramsey responded

We are very sorry for the wait and take responsibility for your frustrations. If you would like to further discuss this please contact our service department and manager will be happy to help.

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