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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,050 Reviews

2,050 Reviews of MINI of Ramsey - Service Center

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August 25, 2018

Countryman realignment plus I came in for wheel alignment. Always eager to help, the service manager also offered to take care of necessary fluid changes. The work was done in we More

by NATESINGZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Max Landau
August 24, 2018

Excellent service! As always, Prestige Mini comes through with a great service experience. Thanks to Dan for being the awesome salesperson he is and Ryan and Joe for get More

by SEAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Vieldhouse, Ryan Patti, Jospeh Frasco
August 24, 2018

Excellent customer service Joe and the Prestige Mini group took excellent care of me. They fixed what needed to be fixed and gave me great guidance on preventative maintenance. More

by IANWELLES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jospeh Frasco
August 24, 2018

Good service bad price The dealer replaced a valve stem on my tire... That's it. The total cost was $120 Of which the new valve stem was $37!!! Most expensive valve stem More

by tub47894
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jospeh Frasco
Aug 28, 2018 -

MINI of Ramsey responded

We are sorry for any inconveniences you encountered with us. When pricing for our services, along with the price of the part we also must add the price of labor and time. We apologize if this was not conveyed to you by your advisor, and will make sure that our team is better at communicating prices to our valued clients. Thank you, and we apologize again.

August 23, 2018

Tire and maintenance Service was on time, thorough and awesome mechanic Mark very professional and Jeff is excellent mechanic lots of knowledge Highly recommend te More

by AMBS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Desonseca and mark mozdiaz, Suzzy Cha, Rachel Walker
August 22, 2018

Service of my Mini Countryman Joseph Frasco was excellent with his no pressure recommendations which I took. He also got me in and out quickly and updated me on the progress. He al More

by spencej10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jospeh Frasco
August 22, 2018

Friendly Service! Joe Frasco was helpful with my car issues. He explained in detail what I needed which it did cost alot but he helped me with a discount. Thanks for yo More

by minilady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Jospeh Frasco
August 21, 2018

Wonderful service for my countryman Joe was great in helping with the servicing of my car, got me in and out with no problems! Greatly appreciate his helping me out More

by sultando0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jospeh Frasco
August 21, 2018

Quick and helpful! Everyone was very helpful and efficient! Joe helped me figure out what was wrong and got me a great price! Thank you Joe for all of your help! More

by minigirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe!, Jospeh Frasco
August 20, 2018

Timely, professional, efficient, friendly service Accommodating staff, efficient service, diagnosed and fixed the problem in a timely manner. I was given a prompt appointment and work was completed i More

by vrgold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
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