MINI of Ramsey - Service Center

Happy and relieved Everyone there was professional, informative and friendly. My experience with Ryan Patti has always been this way and he went out of his way to call t Everyone there was professional, informative and friendly. My experience with Ryan Patti has always been this way and he went out of his way to call to let me know I left my parking pass in the loaner. We’ve been happy with the level of service there starting with the night we bought our mini. More

Outstanding!! I arrived for my scheduled maintenance, no wait time....car went right in as scheduled. Staff was very knowledgeable, and explained the maintenance a I arrived for my scheduled maintenance, no wait time....car went right in as scheduled. Staff was very knowledgeable, and explained the maintenance and what was scheduled for this visit. Compared to other Mini Dealerships...Mini Ramsey is #1 on my list!!! Thank you for the excellent and quick service. More

A/C problem immediately found and all repairs done Came in with wet carpets in front compartments, reason was an A/C draining problem and we needed to replace the whole carpet! The repair was done even Came in with wet carpets in front compartments, reason was an A/C draining problem and we needed to replace the whole carpet! The repair was done even earlier than first expected and car handed over cleaned and repaired. I would always recommend the MINI of Ramsey because of their competent service! More

Great job! I have peace of mind every time I have my car serviced at this dealership. I know it has been given the once over and the work is done with care. I have peace of mind every time I have my car serviced at this dealership. I know it has been given the once over and the work is done with care. More

Open items not closed out after payment received in full Dealer not responsive to emails and voicemails after payment in full. I even sent this survey request asking for a call before I submitted my response Dealer not responsive to emails and voicemails after payment in full. I even sent this survey request asking for a call before I submitted my response. No call back More

Mini of Ramsey was good They worked on my car and did an excellent job. They were very helpful and explained all my options. I was very happy with their efficiency. My car They worked on my car and did an excellent job. They were very helpful and explained all my options. I was very happy with their efficiency. My car was returned to me on time and clean. More

Very happy with my 60K maintenance I took my car on for scheduled maintenance and to look over a few issues. I had concerns about how much it could cost me. Joseph spelled out each line I took my car on for scheduled maintenance and to look over a few issues. I had concerns about how much it could cost me. Joseph spelled out each line item so that I could choose to delay less important items. I ended up having it all done. I’m very happy with the experience, the results, and the cost. These guys are good! More

Car was ready when promised - clean inside & out Staff is courteous, friendly & ready to answer questions. This is my second vehicle purchased @ Mini (Prestige & now Mini of Ramsey). So I enjoy the Staff is courteous, friendly & ready to answer questions. This is my second vehicle purchased @ Mini (Prestige & now Mini of Ramsey). So I enjoy the car & the service provided. More

Service done well in a comfortable & friendly environment, Caught a nail in our new 2019 MINI convertible over the weekend and was able to get an immediate appointment. Having rim and tire insurance it took e Caught a nail in our new 2019 MINI convertible over the weekend and was able to get an immediate appointment. Having rim and tire insurance it took extra time before the approval came through but Ryan kept me updated and Ruby our salesperson found a few minutes to say hello and catch up. The waiting area is comfortable and offers snacks and drinks. The car was washed and looked good. Now if they just washed the inside windows it would have been perfect! More

SPECIAL PRICE ON ALL WHEEL BALANCING As always, your service department was outstanding. They went up and beyond in meeting my last minute service request. When the service was complete As always, your service department was outstanding. They went up and beyond in meeting my last minute service request. When the service was completed, they drove it to my house and did the loaner exchange at my home. Which saved me a great deal of time. More