MINI of Ramsey - Service Center

On point. As always my experience with Mini Prestige was on point. From the call to schedule my service appointment to the excit from the facility, everything w As always my experience with Mini Prestige was on point. From the call to schedule my service appointment to the excit from the facility, everything was smooth and on point. My daughter (2 yo) and I didn’t feel the time passing. It was a great experience. More

Friendly, Knowledgeable and Thorough I usually hate walking into a dealership to buy anything for my car. I tend to feel unknowledgeable and unsure as to what exactly I need to buy or nee I usually hate walking into a dealership to buy anything for my car. I tend to feel unknowledgeable and unsure as to what exactly I need to buy or need. NOT HERE! Mike was great! I just let him know my VIN and he was able to pull up exactly everything that was needed for my car and even found that I had a recall and was able to order the things I need to fix that problem when I go back. It was a painless and pleasurable experience that I haven't experienced in the past. I was made to feel very comfortable knowing that they had my back. I will definitely be returning for any other things I need in the future. More

Fine Service Center Took proper care of my MINI and washed it prior to my picking up. Courteous service personnel. Ryan was particularly attentive and the recall prompt Took proper care of my MINI and washed it prior to my picking up. Courteous service personnel. Ryan was particularly attentive and the recall promptly addressed. More

Spot on! Ryan is always professional and courteous, and gets the job done! Work was done as promised, and in a timely manner. Service satisfaction, as usual. Ryan is always professional and courteous, and gets the job done! Work was done as promised, and in a timely manner. Service satisfaction, as usual. More

Excellent Service 100% of the Time Prestige MINI is the place to go. I have purchased four MINIs from them, and never had a bad experience. From sales to service, they are the absolute Prestige MINI is the place to go. I have purchased four MINIs from them, and never had a bad experience. From sales to service, they are the absolute best. More

Great service! I was informed of an important recall for my mini and was offered appointment at my earliest convenience with a loaner. The service was quick and prom I was informed of an important recall for my mini and was offered appointment at my earliest convenience with a loaner. The service was quick and promptly informed when my vehicle was done. More

Customer Focused and Great Experience Customer focused because Joe in Service Department did everything possible to meet my requests and got me in and out in a timely fashion. He was also Customer focused because Joe in Service Department did everything possible to meet my requests and got me in and out in a timely fashion. He was also Very knowledgeable and knew how to get things done quickly. In addition to my service appointment Joe asissted me with getting a new Key programmed with my Mini and he walked me through the entire process. More

Awesome , Everyone was extremely courteous and extremely helpful. I would recommend this desler to a friend or relative. The dealer location is ideal for , Everyone was extremely courteous and extremely helpful. I would recommend this desler to a friend or relative. The dealer location is ideal for those of us who are in northern New Jersey. More

Yes, MINI of Ramsey was awesome! Joe was unfailingly helpful and friendly, both in helping to schedule my service appointment, and, on the day of the service, securing my use of a loa Joe was unfailingly helpful and friendly, both in helping to schedule my service appointment, and, on the day of the service, securing my use of a loaner vehicle so that I did not have to wait in the dealership while my repair was being carried out. Much appreciated. I was also pleased to find that my car was washed and the interior vacuumed, especially as it was not particularly clean when I brought it in! In short, I could not have asked for a better experience. (As this service was carried out under warranty, a price rating is not applicable) More

Annual oil change and more I brought in my 2015 Mini Cooper for it's annual oil change. Needless to say I was very surprised how much a basic oil change with a multipoint check I brought in my 2015 Mini Cooper for it's annual oil change. Needless to say I was very surprised how much a basic oil change with a multipoint checkpoint costed me. Last year, while the car was still under the maintenance warranty, I was never told that my brakes needed to be replaced or that my air filters needed to be changed. Mini (previous owner) purposely waited until the maintenance period was over to hit me on my paid visit. This is more of a Mini issue than the dealership. As for the dealership, Joe Frasco, my service manager was very helpful and worked with me on the things that needed to be fixed on my car. More